After-Sales Customer Service Representative (Dutch & French Speaker)

Location Belgium
Discipline: Customer Service
Language Dutch, French
Job type: Entry-Level
Contact name: Noa Pouleijn

Contact email:
Job ref: 3566
Published: 25 days ago
Are you looking for an opportunity to raise your customer service career to the next level? Are you interested in joining an innovative, growing, and familiar organization with an eye on international business expansion? This might be the opportunity for you! 
Our client, specializing in promotional products and business gifts, is looking for young professionals with a strong work ethic, professional ambitions, and enthusiasm to join their family! 

Your responsibilities and impact as a Customer Service Representative will be: 
  • Upholding the commercial relationship with French and Dutch-speaking customers: taking care of needs, follow-ups and after-sale consultations
  • Understand and meet customer/client requirements.
  • Resolve customer inquiries through various channels
  • Ensure a high level of customer satisfaction 
Skills, qualifications, and interests you need to succeed in this role?
  • You have a proficient level in both Dutch and French
  • You have previous experience in customer service and are interested in the e-commerce industry
  • You are capable of managing, building & maintaining client relationships
  • You are a team player and are interested in developing your professional competencies in the field of customer service or sales.
  • You are motivated, reliable, and committed to your work
What´s in it for you?
  • Professional, fun, and rapid working culture in the Mechellen-based office. 
  • Competitive salary 
  • Long-term fixed contract 
  • Flexible working format according to market demand 
Your Future Company:
The company offering this position is a Dutch-founded organization offering a great selection of more than 10.000 unique promotional items helping companies to stand out. With their +75 years of expertise in the market, they have become a leading company in the industry across Europe allowing them to focus on innovation and quality while taking on an inter-organizational familiar style approach.