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B2B & B2C Customer Support (German)

Job description

The Company.

Are you willing to take a new experience abroad? Athens has a lot to offer! 
Are you customer-oriented and eager to learn? The job and training will definitely help you develop.
Do you want to participate in fun company events all year round, from bowling tournaments to festivals and parties? This company has it all!
For one of their clients, a well-known Money Transfer Services platform, they are looking for German speaking candidates to join their international team in Athens. 

The Job.

In this role, you may support both end users (B2C) and agencies (B2B) offering the services to their clients. Some of your tasks will include:
- Assist customers with queries about the services via phone, email and chat
- Assist in validating and receiving transactions
- Assist in using the platform 
- Assist in troubleshooting technical issues

The Profile.

- You are a native German speaker with advanced business English 
- You are tech-savvy / you have a good IT knowledge
- You are customer and quality oriented, with strong problem-solving skills
- You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills
- Financial Skills are not required but a good interest in the sector is always appreciated

 The Offer.

- A full-time job, 40 hours a week
- Salary: 14 salaries per year 1300€ gross per month + 100€/gross (once for completing the training)+ 225€ gross/months relocation support (1st year) + 300€ gross/month paid once after 6 months of cooperation
- Schedule: rotative shifts from Mon-Sun 9 AM to 12AM
- A Quality Certified Management Company
- A Multicultural environment: 8.000+ passionate people from +90 countries working together
- A Company offering you not only a job, but a full experience abroad!
- A recognized training delivered by the biggest brands
- A complete relocation package including:
Flight ticket to Athens
Hotel accommodation for 2 weeks with breakfast
Assistance in finding a flat + real estate agency fee paid by the Company
Flight ticket to your home and back every year
Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round
- Start date: ASAP