Cash Collector (German Speaker)

Location Barcelona
Discipline: Administration & Back Office
Language German
Job type: Entry-Level
Contact name: Elisabeth Mulamba

Contact email:
Job ref: 2697
Published: about 1 year ago
Your Future Company.
A shared service center in Barcelona

Your Responsibilities working as a Cash Collector will be: 
  • Contacting and following-up daily your customers by phone calls or e-mails
  • Understanding the whole OTC process for a better dispute management
  • Understanding the legal and contractual recruitment scope
  • Coordinating with the Billing Teams to solve invoice related disputes
  • Collaborating with the Sales Team in negotiations with customers
  • Liaising with the Cash Allocation Team to follow-up customers’ payments and its correct matching
  • Giving and keeping visibility to the Sales Team on their portfolio’s Collection status
  • Collaboration on one-off French and European projects (reporting, training, process improvement, etc)
  • Preparing the litigation file for Legal procedures
  • Achieving monthly personal and team Collection targets around Bad Debt and Cash-in amounts
Your profile.
  • You are fluent and professional in English and German
  • You have a successful previous experience in the role highly desirable
  • You are dynamic, organized with a methodical approach
  • You have good negotiation and communication skills (spoken and written)
  • You are able to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)
  • You are Customer focus
  • You are able to work under pressure to attain company objectives and Cash Collection KPIs

What's in it for you? 
  • Experience in a multinational environment
  • Competitive compensation and benefits package
Hi, I’m Elisabeth from Blu Selection. I’ll take care of your recruitment process for this position. Feel free to call me at +34 931 24 44 90 (company line).

Is this project not the best fit for you? Still send me your CV to be considered for other projects or future opportunities.