Customer Service Agent for Digital Marketing (French Speaker)

Location Lisbon
Discipline: Administration & Back Office, Customer Service, Digital & Online Marketing, Marketing
Language French
Salary: €11400 to €13920
Contact name: Chloé Genries

Contact email:
Job ref: 1815
Published: 11 days ago

+++ Please apply only if you hold EU citizenship or valid work permit for Portugal +++ Thank you!

The company. 

Are you passionate about customer service and enjoy working for global leading companies?
This position will give you insights in how digital marketing works and will boost your career while giving you opportunities to grow.
Does this sound like what you are looking for?
Come and join our client whose mission is helping businesses show their ads to customers when they search for businesses on their search engine.

The Job.

As a French Customer Service Agent for digital marketing, your responsibilities will be to:

  • Provide B2B service to small/medium sized businesses for the French market
  • Greet customers warmly
  • Assist customers with questions/potential complaints via phone, email, chat.
  • Inform customers about other business opportunities
  • Provide knowledge about our client's products

Skills, qualifications and interests you need to succeed in this role:

  • You are a French native speaker and have a B2 level in English
  • You have graduated your A-levels
  • You are holding a European residency or a working visa for Portugal
  • You are service-minded and willing to solve issues the best possible
  • You have a great ability and flexibility to communicate
  • You have the ability to work under pressure
  • You ideally have experience in customer service

The offer. 

  • International global player in the market
  • Young and international team
  • Temporary contract of 12 months with the possibility to stay depending on your performance
  • Complete relocation package included
  • Offered accommodation (all expenses included)
  • Airport pick up
  • Flight reimbursement after 9 months
  • Yearly flight offered to home country
  • Salary without accommodation:
€ 1160 Gross/month
Salary with accommodation: €950 Gross/month
  • Possible performance bonus: €100/month
  • Working hours Mon-Fri 8AM-5PM
  • 5 weeks training fully paid
  • Holidays 22 days a year
  • Growing opportunities (Team leader, first line manager…)
  • Free activities: Portuguese lessons, cooking classes, social events, sport activities (surfing…) ect.

Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.