Customer Support for Streaming Platform (Swedish Speaker)

Location Barcelona
Discipline: Customer Service
Language Swedish
Contact name: Janette Ullakko

Contact email: janette@bluselection.com
Job ref: 1848
Published: 7 months ago

Your future company:

Our client is a fast-growing, multinational BPO company in Barcelona that is dedicated to combine people and technology to offer the utmost Customer Service experience. We are looking for Swedish speakers to join the Customer Service dream team in the Discovery+ project, a streaming platform dedicated to sports and entertainment!

Your responsibilities and impact will be:

You will make a vital contribution to the company by:
– Assisting customers via email & chat
– Providing product information to the customer (e.g. subscription, payment and technical requirements)
– Collecting and maintaining customer data

 

Skills, experiences, and interests you need to succeed in this role:

Are you customer service-oriented, have good communication skills, are proactive and a team-player? Then you are what we're looking for!

– You have a near-native level of Swedish and a high level of English
– You have good customer support skills
– You have an interest in the sports field
– You are punctual and reliable

 

What’s in it for you?

– A full-time job with 39h per week, Monday - Sunday with two days off. (Morning shift 9-17 or afternoon shift 14-22)
– Competitive salary + bonus for Sunday shift
– A modern and conveniently located office near Glories, with an international team
– Great growing opportunities

Hi, I’m Janette from Blu Selection. I’ll take care of your recruitment process for this position. Feel free to call me at +34 932 717 470 or reach me via LinkedIn.
 
Is this project not the best fit for you? Still, send me your CV to be considered for other projects or future opportunities. Also think about people in your network that could benefit from this offer, I'd be delighted to meet them!