Online Payment Coordinator (Spanish Speaker)

Location Lisbon
Discipline: Customer Service
Language Spanish
Job type: Entry-Level
Contact name: Marie Wittke

Contact email: mariew@bluselection.com
Job ref: 2122
Published: 6 months ago

+++ Please only apply if you already have the NIF number and residence permit for Portugal +++

Today, working for technology brands rimes with passion, energy and innovative spirit. Does this sounds like you? Check this out and you might soon join their international office in Lisbon!

Your responsibilities and impact working as a Payment Operation Specialist will be:

  • Primary focus is on reconciliations, supporting daily operations, customer inquiries, transaction processing and maintaining customer files
  • Investigate and resolve credit/debit cardholder transactions
  • Assist in the administration of all card payment systems and processing functions
  • Performs various clerical duties related to payment transactions
  • Prepares customer statements as needed
  • Resolves issues requiring in-depth investigation and/or research
  • Continually seeks opportunities to increase speed, efficiency and accuracy
Skills, qualifications and interests you need to succeed in this role: 
  • You have native level in Spanish
  • You have a good level of English
  • You are motivated and with a positive mindset
  • You are efficient and have good organization skills 
  • You are a team player
  • You are client and service oriented
  • You are willing to stay in the country for medium term at least (no summer or short term project!) 
  • You are punctual and flexible
  • You have very good communication skills

What´s in it for you?

  • Salary of 757€ per month (x14 per year) + 150 € bonus/month
  • 6 € meal voucher per work-day
  • Full time job (40h/week), Monday-Sunday (Rotative shifts 7am – 10pm)
  • A stable job and opportunities to grow within the company
  • Contract as from the first day of training (training is paid 100%)
  • A family style working environment, while benefiting from an international and multicultural company
  • Opportunity to work for Top companies on the market
  • Initial 6 months contract + 6 months + 6 months + permanent contract
  • 30 days of probation period

Your Future Company:
This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Lisbon.

Is this project not the best fit for you? Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities