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Sofia Alonzo
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Sofia Alonzo

RECRUITER.

Originally from Guatemala, she moved to Germany to pursue her studies in International Business and is now based in Spain. Her international journey has shaped a strong interest in global dynamics and in how different cultures can learn from and inspire one another.
Driven by a people-centered mindset, she is building a career focused on connecting individuals with opportunities and placing human relationships at the core of professional growth. As a Junior Recruiter at blu, she works primarily on the German-speaking market, supporting candidates throughout the recruitment process.

Jobs by Sofia Alonzo

    • Paris

    Sales Executive - Spanish Speaker

    Salary: from €60k  Industry: Retail tech / E-commerce Location: Hybrid (Paris, 2nd Arrondissement)    The Company You will be joining a fast-growing French tech company transforming e-commerce logistics through a shared inventory network. Its solution enables retailers and brands to sell products beyond their own stock by connecting inventories across partners. Operating internationally, they supports their clients in increasing sales and reducing lost opportunities. The Mission: Zero waste, zero missed sales. Creating a global shared inventory.  The Momentum: €50M+ raised with top-tier VCs (Eurazeo, daphni). Doubling in size every year.  The Tech: A high-end Rust-based infrastructure that handles millions of synchronizations per second. The Role As a Business Developer, you will manage the full sales cycle and contribute directly to the company’s growth. You will be responsible for identifying new business opportunities, engaging prospects, and closing deals with e-commerce players. Your Responsibilities Research, identify and qualify potential retailer partners across European markets, both Suppliers and Demanders Initiate first contact with relevant people within prospect companies Own the full sales cycle: Lead calls to discover the specifics of the prospect’s activity, pitch the solution and discuss the outlines of a partnership Make offers with multi-layered partnership terms (commercial, operational, financial, technical) Negotiate, build momentum and close deals Educate prospects on the companies model, making sure to adapt any partnership offer to their specific way to operate in e-commerce Collaborate closely with Business, Tech, Finance and Operations teams to ensure robust deal structure and successful go-lives of new partners Track and analyse performance metrics, continuously refining your go-to-market strategy Contribute to strategic projects which will impact the companies growth What you need 2+ years in B2B full-cycle sales, ideally within SaaS, marketplaces, or e-commerce environments Strong interest in digital business models and technology Excellent communication, presentation, and negotiation skills Ability to manage complex sales cycles and multiple stakeholders Native level of Spanish with a fluent level of English Results-driven, proactive, and comfortable in a fast-paced environment What's in it for you? Permanent contract (CDI) in Paris Competitive salary with performance-based bonus Career growth opportunities within a scaling international company Learning and development in a high-growth tech environment Dynamic, collaborative, and international team with a real impact 50% public transport pass reimbursement Beautiful office in Le Sentier, central Paris Team events: karting, axe throwing, cooking class…


    • Lisbon

    German-speaking Support Specialist - Remote in Portugal

    Join Our Innovative Tech Team as a Delivery Support Customer Service Specialist! As a Delivery Support Customer Service Specialist, you will play a key role in ensuring smooth delivery operations and offering outstanding support to our users. If you thrive in a collaborative setting and have a knack for problem-solving, we’d love to hear from you!  Your responsibilities and impact as a Support Specialist will be: assistance to customers throughout their online order journey. first point of contact for issues related to deliveries, returns, payments, and more, ensuring a smooth and secure customer experience. Supporting customers with inquiries related to online orders, including delivery tracking, shipping investigations, returns, payment transactions, and refunds Handling sensitive information in compliance with PCI and GDPR regulations Communicating via inbound/outbound calls and emails Liaising with carriers/couriers, financial institutions, and internal teams Identifying and analyzing complex problems, escalating when necessary with guidance from the Knowledge Base Collaborating with a supportive, multilingual team to deliver top-quality service Skills, qualifications, and interests you need to succeed in this role: Native-level German and at least B2 English Experience in customer support, logistics, or e-commerce is a plus Excellent communication and interpersonal skills High level of attention to detail and responsibility when handling sensitive data Problem-solving mindset and ability to stay calm under pressure Comfortable working remotely and independently, with strong time management skills You have a Portuguese residence permit or EU citizenship What’s in it for you? Contract type: One-year fixed-term contract, renewable annually Work schedule: Fully remote from Lisbon – rotational shifts between 7:00 and 00:00, Monday to Sunday Salary conditions: With free accommodation (shared flat, all bills included): 1050€ gross/month Without accommodation: 1370€ gross/month For international applicants: Reimbursement of your initial flight to Portugal Airport pick-up upon arrival Annual return flight to your home country (within the EU) Support with all essential paperwork (NIF, bank account, social security) Access to free Portuguese lessons, cooking classes, sports activities, and company-organized social events Your Future Company: Based in the heart of Lisbon (though you'll work from home), your new employer is a globally recognized leader in customer service and tech support. With a diverse and inclusive team from over 80 countries, they invest in your professional growth, language development, and overall well-being. Join a company where your contribution truly makes an impact!


    • Lisbon

    Trust & Safety Specialist (German Speaker) – Join a World-Class Gaming Project in Lisbon!

    Are you ready to combine your love for gaming with a meaningful role in keeping online spaces safe? Do you speak fluent German and want to live by the beach in one of Europe’s most vibrant cities? This is your chance to join an international team working on one of the world’s leading mobile game platforms — right from sunny Lisbon! What you’ll be doing: Moderating chats and user-generated content using internal systems. Identifying harmful or suspicious activity (fraud, abuse, violations). Making decisions based on clear community guidelines and safety policies. Analyzing player behavior and keeping the platform safe from threats like harassment, self-harm risks, or hate speech. Communicating clearly and professionally in German. What You Bring to the Game: Fluent/native German and excellent English skills A strong sense of ethics and responsibility — you're not afraid to take action when it matters. Tech-savviness and the ability to learn new tools quickly. Resilience and emotional intelligence — some content may be sensitive. Experience in customer service, content moderation, or online community management is a plus. What’s in It for You: Full-time position (40h/ week) Working hours: Monday to Sunday shifts between 08:00 and 17:00. Fixed-term contract (12 months) with the chance to go permanent. Salary package: Base salary: €1,110 gross/month Monthly performance bonus: up to €210 Meal allowance: €7/day Weekend bonus: +25% per hour worked on weekends Holiday & Christmas bonuses included monthly Relocation Perks for International Candidates Airport pick-up and admin support upon arrival Free flight home once a year  Accommodation in a company-shared apartment  Free Portuguese language classes Health insurance from day one Access to fun activities: surfing, soft trekking, city tours, and more! Why You’ll love living in Lisbon: A laid-back, coastal city full of charm, color, and sunshine A foodie's paradise — pastel de nata, fresh seafood & cozy cafés Affordable lifestyle with easy access to beaches and historic landmarks A buzzing expat community and a booming tech scene


    • Lisbon

    German-Speaking Technical Support for Microsoft– Work in Lisbon!

    Do you have a passion for IT and love helping others solve technical problems? Are you ready to work with one of the world’s most innovative tech companies in a city known for its café culture, sunshine, and quality of life? Then this is your opportunity! Your Responsibilities: Provide technical support for Microsoft’s enterprise clients and partners (B2B) Troubleshoot issues related to Windows Server, Office 365, Azure AD, Intune, Teams, and more Communicate via phone and email in German and English Collaborate with IT administrators and managers to resolve complex technical queries Identify trends and share feedback with internal teams What You Bring: Native-level German and strong English  Minimum 1 year of technical support experience Basic knowledge in areas like cloud services, security, networking, or scripting (PowerShell, Python, etc.) Customer-focused mindset and problem-solving skills Willingness to relocate to Lisbon What’s Offered:  Full-time contract (12 months, renewable) with weekends off Gross monthly salary up to 1,751€ (includes base, meal card, and bonuses) 4-week paid training in English Private health insurance from day one Relocation support: airport pickup, company housing, flight reimbursement, annual flight home Cultural integration perks: Portuguese classes, outdoor activities & more


    • Porto

    German Speaking Beauty Community Specialist

    Job Description Are you passionate about beauty and social media? Engage with a vibrant community, manage conversations, and shape brand interactions. Use your creativity to foster online discussions and ensure an outstanding customer experience. Enjoy a dynamic work environment, career growth opportunities, and exciting benefits in sunny Porto, Portugal. Ready to make an impact? Apply now! Your responsibilities and impact as a Community Specialist will be:  Act as a brand ambassador and engage in social media conversations Respond to consumer comments and direct messages on social media Foster and moderate social media communities Escalate comments and direct messages when necessary (to Social Manager, Brand/Market teams, or for crisis management) Maintain brand reputation and ensure the appropriate tone of voice Conduct social listening to identify trends, emerging issues, and vira topics Provide reporting and analysis of social media activities Skills, qualifications and interests you need to succeed in this role:  Experience in social media management:Either approx. 6 months of experience managing social media communities (e.g., TikTok, Instagram, etc.) Or strong experience in content creation with a personal social media account and a significant following (approx. 1,000+ followers) Excellent written communication skills Empathy and strong focus on customer satisfaction Customer-oriented mindset, problem-solving skills, and ability to work in a team Native-level German & English at least B2 level  Strong IT skills – ability to quickly and efficiently use tools for interaction reporting Willingness to work in shifts What's in it for you? Working hours: full-time (40h/week)  Monday to Sunday: 8 hours a day on rotational schedule (8:00- 20:00)  Salary conditions (*) - 2 options:  Including free accommodation (shared flat, all bills included):  810€- 1100€ gross/month Excluding accommodation:  1.130€- 1.500€ gross/month Holidays: 22 days/ year after 6 months (*) Compensation during training period if successful is fully paid For international candidates:  Relocation Support for international candidates  Reimbursement of your initial flight expenses after 3 months Airport Pick Up Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your future company: Located in Porto and Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! What you can expect from living in Porto: A welcoming atmosphere with a mix of locals and expats, plus a thriving social scene  Enjoy a warm climate, beautiful beaches, and stunning ocean views Explore charming streets, historic architecture, and vibrant local traditions Savor fresh seafood, traditional Portuguese dishes, and world-famous Port wine In general, we have jobs in Greece, Portugal and Spain so check our website here: https://www.bluselection.com/jobs


    • Porto

    German Speaking Pharma Beauty Advisor

    We are seeking a dedicated and enthusiastic Customer Service Representative to join our pharmacy project team in Porto. In this role, you will be our customers' first point of contact, ensuring they receive exceptional service and support. You will handle inquiries, manage orders, and provide detailed information about our pharmaceutical products and services. Join us in delivering top-notch customer care and contributing to the health and well-being of our community. Your responsibilities and impact as a Pharma Advisor will be: Contact via live chat, phone, E-mails or webforms  Communication with Pharmacists and Health Care professionals Management of consumer requests relating to information and complaints Providing excellent solutions, and service Providing product advice in a professional, precise and timely manner Skills, qualifications, and interests you need to succeed in this role: Proficiency in the German language, with a minimum of C1 level English language level of B2  Experience of at least 1 year working in a pharmacy in Germany, as either PTA (Pharmazeutisch - Kaufmännische/r Assistant/in = pharmaceutical commercial assistant) or PCA (Pharmazeutisch Technische/r Assistent/in = pharmaceutical technical assistant). Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction. Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset. Solid IT skills, including efficiently utilising reporting tools for customer interactions. Willingness and availability to work flexible shift What’s in it for you? Type of contract: a long-term fixed-term contract, renewable every year Working hours: full-time (40h/week) Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule (8:00-20:00) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 2.207€ gross/month Excluding accommodation: 2.586€ gross/month (*) Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company:  Located in Porto, you will find a company that takes care of you with your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!


    • Lisbon

    Medical Product Advisor (German Speaker)

    Do you want to help other people and have you always been interested in medicine? As a Medical Product Advisor you are able to help people and make their life with diabetes easier. Additionally, you gain a new experience to grow personally and professionally during your experience abroad. Your responsibilities and impact as a Medical Product Advisor will be: Taking care of inquiries from customers all about the Omnipod-Product, an Insulin Management System From responding to inbound calls, being responsible for orders, coordinating product shipment to customers Providing support and direction to customers, resolve their issues in a timely and empathetic manner Encouraging customers?'? compliance with product utilization Skills, experiences and interests you need to succeed in this role: A native level of German and a good level of English Enthusiasm about medicine and affinity for providing help Knowledge of the value and impact that a good customer experience can create  Being an attentive listener, comfortable and skillful at communicating with people  Being energetic, innovative, and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Portugal for an international career and life experience  Having a valid Portuguese work permit (required). What’s in it for you? Type of contract: yearly or 6-month contract, renewable Working hours: full time (40h/week) on rotating shifts; Mo - Su, 7am - 11pm (no night shift) Hybrid model: 3 days home, 2 day office (only Lisbon area) Salary Conditions(*): You have 2 options: Including free accommodation (shared flat, all bills included): 1100€ gross/month Excluding accommodation: 1300-1600€ gross/month (*) Compensation during training period if successful (5-20 days): 90% of normal wages. For international candidates: Reimbursement of your initial flight expenses after contract signing Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Real career opportunities in different career paths (*) Compensation during the training period if successful (5 days): 90% of regular wages Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous café culture Friendly people, good vibes, and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment


    • Porto

    German Speaking Cosmetic Product Consultant

    Unleash your passion for beauty in the heart of Porto! We are seeking a  Beauty Product Consultant to join our vibrant team. In this role, you'll guide customers through their beauty journeys, offering expert advice on skincare, makeup, and wellness products. You'll stay ahead of the latest trends, participate in exclusive product launches, and create personalized experiences that leave a lasting impression. If you have a flair for customer service, a keen eye for detail, and a love for all things beauty, this is the perfect opportunity to shine. Help clients to look and feel their best, every day! Your responsibilities and impact as a Beauty Customer Service Representative will be: Management of consumer requests relating to Information and Complaints through different channels Providing excellent solution, support, product and beauty advice in a professional, precise and timely manner Being in contact with other departments and redirecting related cases and issues to related departments Skills, qualifications, and interests you need to succeed in this role: Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction. Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset. Proficiency in the German language, with a minimum of C1 level proficiency. English language level of B2  Solid IT skills, including the ability to efficiently utilize reporting tools for customer interactions. Willingness and availability to work flexible shifts Previous experience in the cosmetics and luxury industry is advantageous. Knowledge and hands-on experience with digital and social media platforms. Prior involvement in customer service roles is a plus. What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year Working hours: full time (40h/week) Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule (8:00-20:00) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950-1100€ gross/month Excluding accommodation: 1300-1400€ gross/month (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company:  Located in Porto and Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!


    • Lisbon

    Technical Advisor for Home Automation Systems (German Speaker)

    Working for one of the biggest search engines worldwide and being part of an American technology company sounds tempting? Do not miss the opportunity to live and work in one of the most vibrants metropoles in Europe- Lisbon. We are searching for candidates that want to expand their horizon abroad! Skills, qualifications and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them! You are a native German speaker (this is a must!) + a good level of English  You are looking for a job opportunity abroad You are motivated and committed to your work You have no troubles with writing in German You are a team player and willing to work with many other nationalities Sales/ Commercial background is a plus Previous experience in Customer Service or credit recovery experience is a plus Your responsibilities and impact as a Technical Advisor for Home Automation Systems will be: Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through responding in an appropriately and friendly manner You will work in a multicultural team environment alongside a diverse team What’s in it for you? CDI - 3 months of trial period Working hours: Monday to Sunday, rotating shifts 8 am to 5 pm A package in line with the market: 1100€ gross/month (paid 14x) + 100€ / month performance bonus + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Lisbon hub. Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Sales Expert for technology Company (German Speaker)

    Are you able to build strong connections with new clients? Do you love to work independently and take on responsibility? This is your chance to be part of an ambitious team in a fast paced environment. Our Client is looking for an entry level Sales Expert, that wants to grow within an international tech company! Your responsibilities and impact as a Sales Expert will be:  Perform sales and onboard potential new partners Be the first point of contact and explain to Clients how Products work Build a supportive community and act as an anchor for an innovative Tech Company Work independently, managing a full sales cycle from lead identification to close in order to achieve monthly sales quotas effectively identifying and matching the right solution for each potential new partner Skills, qualifications and interests you need to succeed in this role:  Excellent knowledge of German, both written and spoken Good command of English Passion for Sales and experience of minimum 1 year (preferably). Flawless written and spoken communication skills. You have experience in outbound sales with a proven record of driving revenue Strong negotiation skills You love advertising and sales What´s in it for you? Type of Contract: temporary, renewable contract for 12 months Working hours: full time (40h/week; 5 days /week) from Monday to Friday between 9am and 6pm Salary conditions (*) – 2 options: a) Including free accommodation (shared flat, all bills included): 1230€ gross/month  b) Excluding accommodation: 1700€ gross/month – For international candidates: – Reimbursement of your initial flight expenses after 9 months – Airport pick up – Yearly two-way flight ticket back to your home country (within the EU) – Help in paperwork, opening bank account, etc. upon your arrival - Private health care available from contract signature – Free Portuguese lessons, cooking classes, sports activities and social events organized by the company – Real career opportunities in different career paths (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) Your Future Company:  Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Technical Content Moderator (German Speaker)

    Are you interested in technology? Do you have a passion for digital traffic? Do you have a good eye for details? And next to that is it your dream to live in the warm and living city of Lisbon? Then this job might be the right fit for you! Your responsibilities and impact as a Technical Content Moderator will be: Reviewing websites and URLs by following all compliance and security measures Ensuring that the correct information is displayed Getting in touch with the B2B customers to verify the information and additional online research Holding on to process quality and striving to exceed the monthly quality and productivity targets Analyzing the errors on websites and in URLs Ensuring a safe experience for users of the websites and community Skills, qualifications, and interests you need to succeed in this role: A native level of German and at least a B2 level of English No experience is needed, you will get training to increase your depth of knowledge You have the ability to focus on relatively repetitive tasks on a computer Good communication skills You have the ability to make independent judgments and a problem-solving nature What’s in it for you? Competitive salary that grows with you Next to your base salary, you will get bonuses such as: Transportation / Work from home bonus Performance bonus Meal allowance Private health and life insurance Relocation package Permanent contract with 6 months of probation Grow opportunities Assistance with paperwork and finding an apartment Currently working from home, but this might change to working from the office (it is needed to be in Lisbon when working from home) Your Future Company Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.  What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous café culture Friendly people, good vibes, and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Technical Software Support (German Speaker) 3000€ signing bonus

    Today, working for a technology brand's rimes with passion, energy and innovative spirit. Does this sound like you? Check this out, and you might soon join the international customer service team of a big software producer in Lisbon! Are you ready to join a brand which strives every day to revolutionize the world? Are you geeky or not? It doesn’t matter – there are a variety of roles to match with your skills and affinity. You will work for a company that cares about their employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon.   Your responsibilities and impact as a Technical Software Support will be: Quality and Service is what is all about in today’s world for companies to remain competitive. From solving technical issues, providing product’s advice, following up on logistics, having quality checks to providing sales support, there are many areas where excellent customer support is required and this is where the company needs you! Whatever your profile and experience is, you will have the opportunity to make a difference! Your tasks include:  Provide support to customers by responding to inbound requests + document relevant case information Assist users with general inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through responding in an appropriately and friendly manner Skills, qualifications, and interests you need to succeed in this role:   The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, proactive and team player? Then they might have an opportunity for you to join them! You are native in German You are motivated, reliable and committed in your work Customer service and quality is part of you You have a drive for excellence and professionalism You have excellent communication skills You are a real team player and willing to work with many other nationalities What’s in it for you? Type of contract: one year contract, renewable every year Working hours: full time (40h/week; 5 days/week) on rotating shifts (Mon-Fri, 8 AM - 10PM) Salary conditions (*) – 2 options:    Including free accommodation (shared flat, all bills included): 1000€ gross/month     Excluding accommodation: 1390€ gross/month For international candidates:    Reimbursement of your initial flight expenses after 9 months    Airport pick up    Yearly two-way flight ticket back to your home country (within the EU)    Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sport activities and social events organized by the company Real career opportunities in different career paths Private health insurance included from the first day of contract signature (*) Compensation during training period if successful (4 weeks): 50% of your hourly wages (lower taxes) Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team, including talents from more than 80 nationalities all over the world? Because they are looking for you!


    • Porto

    Sales Specialist for Financial Services (German Speaker)

    Do you like to be in contact with people from all around the world and you are a Sales talent? Are you excited to join an international team and expand your knowledge in the Sales area? Porto sounds like a city that you could see yourself living in?  Amazing, then check out our clients new positions as Sales Specialist for Financials Services. Your responsibilities and impact as a Sales Specialist will be:  Become an expert in financial service products. Be the first point of contact and explain to customers the benefits of products Work independently, managing a full sales cycle from lead identification to close in order to achieve monthly sales quotas Build a supportive community and act as an anchor for everything Spotify Advertising Skills, qualifications and interests you need to succeed in this role: You are a native German Speaker You love advertising and sales You have completed your school education You have at least an English level of B2  Having a valid work permit for Portugal (required) You are open minded and looking for a job abroad What´s in it for you? Type of Contract: temporary, renewable contract for 12 months Working hours: full time (40h/week; 5 days /week) from Monday to Friday between 8am and 5pm Salary conditions (*) – 2 options: a) Including free accommodation (shared flat, all bills included): 1133,90 gross/month  b) Excluding accommodation: 1498,39 gross/month – For international candidates: – Reimbursement of your initial flight expenses after 9 months – Airport pick up – Yearly two-way flight ticket back to your home country (within the EU) – Help in paperwork, opening bank account, etc. upon your arrival - Private health care available from contract signature – Free Portuguese lessons, cooking classes, sports activities and social events organized by the company – Real career opportunities in different career paths (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) What should you expect from living in Porto? A colourful city view and a rich cultural history Pros of living in a big European on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Located in Porto, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Sales Representative for Spotify (German Speaker)

    Do you like to be in contact with people from all around the world? Are you excited to join an international team and expand your knowledge in the Sales area? Lisbon sounds like a city that you could see yourself living in?  Amazing, then check out our clients new positions as Sales Representative for Spotify. Your responsibilities and impact as a Sales Representative will be:  Become an expert in Spotify ad products, effectively identifying and matching the right solution and buying channel for each advertising client Be the first point of contact and explain to prospects how Spotify  advertising solutions fit into a broad marketing mix and influence budget allocation Work independently, managing a full sales cycle from lead identification to close in order to achieve monthly sales quotas Build a supportive community and act as an anchor for everything Spotify Advertising Skills, qualifications and interests you need to succeed in this role: You are a native German Speaker You love advertising and sales You have completed your school education You have at least an English level of B2  Having a valid work permit for Portugal (required) You are open minded and looking for a job abroad What´s in it for you? Type of Contract: temporary, renewable contract for 12 months Working hours: full time (40h/week; 5 days /week) from Monday to Friday between 9am and 6pm Salary conditions (*) – 2 options: a) Including free accommodation (shared flat, all bills included): 1133,90 gross/month  b) Excluding accommodation: 1498,39 gross/month – For international candidates: – Reimbursement of your initial flight expenses after 9 months – Airport pick up – Yearly two-way flight ticket back to your home country (within the EU) – Help in paperwork, opening bank account, etc. upon your arrival - Private health care available from contract signature – Free Portuguese lessons, cooking classes, sports activities and social events organized by the company – Real career opportunities in different career paths (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) What should you expect from living in Lisbon? A colourful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Travel Sales Consultant (German Speaker)

    Are you passionate about travelling and have a strong compassion for supporting others in their questions? Do you want to work for a multinational leader in the hospitality industry?  Great! Then what are you waiting for? Check out the newest position of our client. Your responsibilities and impact as Travel Sales Consultant will be:  Advising customers by phone before, during and after their business trips Preparing suitable travel offers based on the wishes and needs of travelers and subsequent bookings  Handling booking changes and other customer concern Skills, qualifications and interests you need to succeed in this role:  Excellent knowledge of German, both written and spoken Good command of English Passion for Travel and good general geography skills Excellent communication skills, tram spirit and empathy Knowledge of the tourism industry (preferred) Experience in customer service/call center over the phone (preferred) What´s in it for you? Type of Contract: temporary, renewable contract for 12 months Working hours: full time (40h/week; 5 days /week) from Monday to Friday between 7am and 7pm Salary conditions (*) – 2 options: a) Including free accommodation (shared flat, all bills included): 1033,90 gross/month  b) Excluding accommodation: 1398,39 gross/month – For international candidates: – Reimbursement of your initial flight expenses after 9 months – Airport pick up – Yearly two-way flight ticket back to your home country (within the EU) – Help in paperwork, opening bank account, etc. upon your arrival - Private health care available from contract signature – Free Portuguese lessons, cooking classes, sports activities and social events organized by the company – Real career opportunities in different career paths (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) Your Future Company:  Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Pharmaceutical Customer Service Agent (German Speaker)

    You are interested in the medical sector? Nowadays, Medical carries more important than ever so the industry is growing and will probably develop the one of the future's most important sectors.  Come and join our clients customer service team in Lisbon to contribute to the health care sector and it's situation world wide.  Your responsibilities and impact as a Pharmaceutical Customer Service Agent  will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;  Answering incoming queries from customers and give information via email and phone (B2C) Being sensitive, patient and understanding with customer's needs and doubts Ensuring high level of customer satisfaction Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role: A native level of German and at least a B2 level of English Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit (required). What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year Working hours: full time (40h/week) Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950€ gross/month Excluding accommodation: 1240€ gross/month For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths (*) paid training period if successful (from 1 to 4 weeks) Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Online Payment Coordinator Homeoffice (German Speaker)

    Today, working for technology brands rimes with passion, energy and innovative spirit. This sounds like you? Check this out and you might soon join their international office in Lisbon! Your responsibilities and impact working as an Online Payment Coordinator will be: Primary focus is on reconciliations, supporting daily operations, customer inquiries, transaction processing, and maintaining customer files Investigate and resolve credit/debit cardholder transactions Assist in the administration of all card payment systems and processing functions Performs various clerical duties related to payment transactions Prepares customer statements as needed Resolves issues requiring in-depth investigation and/or research Continually seeks opportunities to increase speed, efficiency and accuracy. Skills, qualifications and interests you need to succeed in this role: A native level of German and an excellent level of English Being able to deliver deep analysis on customer data  Working independently and under minimal supervision Paying great attention to detail and working accurately Having analytical and problem-solving skills Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience What’s in it for you? Type of contract: yearly or 6 months contract, renewabel  Working hours: full time (40h/week; 5 days /week) on rotating shifts (depending on the project) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950€ – 1.000€ gross/month (based on the level of experience) Excluding accommodation: 1.300 – 1.400€ gross/month (based on the level of experience)  (*) paid training period For international candidates: Reimbursement of your initial flight expenses  Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Private health care available from contract signature Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Real career opportunities in different career paths Your Future Company:  Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Inbound Customer Service and Upselling in the Travel Industry (German Speaker)

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? And you are interested in an inbound customer service position with upselling for a world-leader in the rail travel industry? Your responsibilities and impact as a Inbound Customer Service will be: You will be working for company responsible for rail travel around Europe! In this role, you are responsible to: Offer information, solutions and to advise customers regarding the company’s services, over the phone, emails and chat Spot opportunities to promote additional services to customers Complete registrations of new product purchases Be on the lookout for potential opportunities and promote the new launched products Contribute to a positive customer experience through a responsible treatment of each contact Achieve the performance targets defined by the project Ensure and participate in the success of the department Guarantee clients satisfaction and high level of quality Skills, qualifications and interests you need to succeed in this role: You ve a native level of German and good level of English – this is a must! You are passionate by the Travel and Tourism industry – studies or experience in this industry is a big plus You have a professional attitude and strong customer service skills You have excellent listening and communication skills You are willing to learn and, develop and acquire new skills You are dynamic and self-motivated You are open minded, a real team player and willing to work in an international and multicultural environment You have strong work ethic and committed in your job, ready to contribute to the success of the company and project You must hold EU Citizenship or valid work permit for Portugal What’s in it for you? Working hours: Monday to Sunday, rotating shifts 24/7 A package in line with the market: 1000€ gross / month x 14 months + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation provided by the company Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands, mainly from the Travel and Tourism Industry. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous café culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.


    • Porto

    Food Delivery Expert (German Speaker)

    The Job. It’s a calm and lazy Sunday night. You are sitting on the sofa and dreaming about your favourite Italian pizza or the sushi from your favourite restaurant. The only thing holding you back is your lack of motivation to get up, get dressed and go all that way to the restaurant… If this ever happened to you, you might well understand the hype about food delivery Apps and companies these days. Why not be part of this constantly growing industry? Just switch your side and become the one supporting and helping the people in that Sunday-struggle. As a food delivery expert, you make sure all the deliveries processes work out fast and convenient. You will communicate via phone, email and live chat. But why would you leave your own sofa, go to Lisbon and care about other people’s meal orders? First of all, you will have a convenient start, promise! Let’s suppose you received your job offer and you move to Lisbon. You will have a personal pick up from the airport that brings you directly to your new home. You’re lucky! You don’t have the stress of searching an accommodation beforehand as the company provides rooms in shared flats. Once you are settled down a bit, your first day at work starts with a training of 15 working days where you get to know all the information you need when you have your first customer contact. If you think you will feel lonely in the first days, don’t worry, you will make friends with a lot of international colleagues. Just socialize at the company’s organized events such as parties, workshops, language lessons or sports activities, all provided for free. If you like the idea of going abroad but you are not sure if Customer Service is the right thing for you? You should still go and join their team. Take the position as a possibility to get in the company and then grow with them and become a team leader, a first-line manager or even a recruiter. The Offer. You might need some more information regarding the contract conditions, so please find some quick facts here: -A contract for one year, but renewable afterwards – Salary conditions:  with accommodation included: 950€ gross/ month without accommodation included: 1300-1400€ gross/ moth – Working hours: full time (40h/week, Mon-Sun, 7 AM- 12 AM in rotating shifts) – Flight reimbursement after 9 months in the company – Yearly flight ticket to visit your family in your home country (Europe) – The training period is paid with 50% of your gross salary If you read until here, you might be really interested! This is perfect, please apply if you are a fluent German speaker and fluent in English as well, if you are a communicative person and most important: ready for an opportunity abroad! Dieser Job ist nicht das Richtige für dich? Wirf einen Blick auf unsere Website und informiere dich über weitere spannende Jobangebote im Ausland: www.internationalarbeiten.de


    • Lisbon

    Gaming User Experience Specialist (German Speaker)

    Are you a Super Mario Bros nostalgic? This gaming and interactive entertainment worldwide leader is looking for candidate to join their international team in Lisbon. Mario, Donkey Kong, Metroid, Zelda and Pokémon will be part of your day to day job! Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long term job to start your career?    Your responsibilities and impact as a Customer Service Agent will be: Operating an excellent customer management Being the point of contact of users and help them have a great gaming experience via phone, email or social media Providing assistance with specific questions about the product Consulting for the purchase of gamer-related products Skills, qualifications and interests you need to succeed in this role: A native level of German and a good level of English Enthusiasm about gaming and affinity for technology Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit (required). What’s in it for you? Type of contract: yearly or 6 month contract, renewable Working hours: full time or part time options on rotating shifts (depending on the project) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950€ - 1.000€  gross/month (based on level of experience) Excluding accommodation: 1.300  - 1.400€ gross/month (based on level of experience) For international candidates: Reimbursement of your initial flight  Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sport activities and social events organized by the company Real career opportunities in different career paths Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.