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- Madrid
Ingeniero de Implementación
Madrid, Alcalá de Henares. Híbrido (3 días en oficina + 2 días de teletrabajo). Proyecto: Acortar la brecha en la posventa. Salario: desde 28.000 € brutos al año. ¿En qué consiste el proyecto? Imagina un software tan potente que gestiona todo lo necesario para empresas de servicios de campo (piensa en protección contra incendios, climatización o seguridad): desde la app móvil del técnico hasta la contabilidad compleja y el cumplimiento normativo. Es una herramienta robusta y especializada que mantiene en funcionamiento los servicios esenciales. Nuestro cliente es líder en este nicho, pero sabe que vender el software es solo el principio. La verdadera magia ocurre durante la implementación. Necesitamos a alguien que cubra el hueco entre el "acabamos de comprar esto" y el "no podemos vivir sin esto". No te limitarás a instalar un software; serás la cara de la empresa, manteniendo la motivación del cliente mientras configuras un sistema que se adapte a su negocio como un guante. El Rol y tus Responsabilidades Tu misión es sencilla: asegurarte de que al cliente le encante el software y sepa cómo usarlo. Serás el Implementation Manager que recoja las necesidades del cliente y construya un "hogar digital" perfecto para ellos. Liderar el Onboarding: Serás el responsable del proyecto desde la reunión de lanzamiento (kick-off) hasta la puesta en marcha definitiva. Esto implica realizar sesiones de consultoría para entender exactamente cómo trabaja el cliente. Experto en Configuración: Te sumergirás en la plataforma para configurar flujos de trabajo, jerarquías de activos y plantillas de informes (utilizando parámetros SQL y archivos de configuración). Especialista en Formación: Enseñarás a usar la herramienta a todo tipo de usuarios, desde técnicos de campo hasta CEOs, adaptando tu estilo de comunicación para que todos lo entiendan. Migración de Datos: Gestionarás las importaciones de datos (CSV/Excel/SQL) para garantizar que la transición del cliente sea sobre ruedas. Mantener el Impulso: Trabajarás con los equipos de Ventas y Producto para asegurar un traspaso fluido y mantener el entusiasmo del cliente tras la firma del contrato. ¿Qué deberías aportar? Definimos este rol como el de un Especialista en Implementación Versátil. Valoramos tu pensamiento lógico y tu capacidad para conectar con las personas por encima de todo. Los "Imprescindibles" (Básicos): Versatilidad Comunicativa: Puedes hablar de tú a tú con un técnico a pie de obra y, cinco minutos después, presentar un informe a un Director. ¡La empatía es tu arma secreta! Retención de Información: Este software tiene miles de ajustes. Necesitas una mente ágil para recordar o localizar parámetros específicos, incluso si solo se usan de vez en cuando. Mentalidad Lógica: Entiendes cómo funcionan las bases de datos (¡los conocimientos de SQL son una gran ventaja!). Idiomas: Nivel nativo de español y un nivel B1 de inglés. Movilidad: Necesitarás un medio de transporte fiable para desplazarte a la oficina en Alcalá de Henares. Los "Deseables" (Puntos extra): Experiencia con herramientas de reporting (FastReport, Power BI o similares). Experiencia previa en implementaciones de SaaS, ERP o CMMS. Actitud proactiva para resolver "puzles" técnicos. ¿Qué te ofrecemos? El Reto: Cada cliente es un rompecabezas nuevo. En 6 meses, serás el experto de referencia en una herramienta líder en el mercado. El Ambiente: Te unirás a un equipo pequeño y ágil donde tu voz realmente cuenta. Un grupo de expertos que te recibirá con los brazos abiertos. Crecimiento: Buscamos a alguien que quiera dominar un producto complejo y, con el tiempo, participar en reuniones estratégicas con clientes. Conciliación: ¡Disfruta de las tardes de los viernes libres! (Terminamos a las 14:30 para empezar el fin de semana antes). Sobre la Empresa Se trata de un proveedor de software especializado (parte de un respetado grupo internacional) centrado en la Gestión de Servicios de Campo (Field Service Management). Es una empresa estable, en crecimiento y muy arraigada en su sector. Valoran la empatía, la versatilidad y a las personas que se enorgullecen de su trabajo manteniendo un entorno profesional y distendido.
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- Madrid
Implementation Manager
Location & Work Model: Madrid, Alcalá de Henares, Hybrid (3 days/week + 2 days WFH). Project: Bridging the post-sales gap. Salary: from €28,000 gross per year. What’s the Project? Imagine a software so powerful it manages everything for field service companies (think fire protection, HVAC, or security) from the technician’s mobile app to complex accounting and regulatory compliance. It’s a specialized, robust tool that keeps essential services running. Our client is a leader in this niche, but they know that selling the software is only the beginning. The real magic happens during Implementation. We need someone to bridge the gap between "we just bought this" and "we can't live without this." You won't just be installing software; you’ll be the face of the company, keeping the client’s momentum high while configuring a system that fits their unique business like a glove. The Role & Your Responsibilities Your mission is simple: Make sure the client loves the software and knows how to use it. You’ll be the Implementation Manager who takes the client's needs and builds a perfect digital home for them. Lead the Onboarding: You’ll own the project from kickoff to go-live. This means holding discovery sessions to understand exactly how the client works. Master of Configuration: You’ll dive into the platform to set up workflows, asset hierarchies, and report templates (using SQL parameters and configuration files). Training Specialist: You’ll teach users from field techs to CEOs how to use the tool, adapting your communication style so everyone gets it. Data Migration: You’ll handle data imports (CSV/Excel/SQL) to ensure the client’s transition is as smooth as silk. Maintain Momentum: Work with Sales and Product teams to ensure a seamless handoff and keep the client excited after the contract is signed. What You Should Bring We call this role the Versatile Implementation Specialist. We value your logical thinking and your ability to connect with people above all else. The "Must-Haves" (The Basics): Communication Versatility: You can talk shop with a technician in the field and then present a report to a Director five minutes later. High empathy is your secret weapon! Information Retention: This software has thousands of settings. You need a sharp mind to remember or locate specific parameters, even if they are only used occasionally. Logical Mindset: You understand how databases work (SQL knowledge is a huge advantage!). Language: Native level of Spanish, with a B1 level of English Mobility: You’ll need a reliable way to get to the office in Alcalá de Henares. The "Nice-to-Haves": Experience with reporting tools (FastReport, Power BI, or similar). Previous experience in SaaS, ERP, or CMMS implementations. A proactive attitude toward solving technical puzzles. What’s In It For You? The Challenge: Every client is a new puzzle, and within 6 months, you’ll be the go-to expert on a market-leading tool. The Vibes: You’re joining a small, agile team where your voice actually counts. A supportive group of experts waiting to welcome you. Growth: We are looking for someone who wants to master a complex product and eventually participate in strategic client meetings. Balance: Enjoy your Friday afternoons off! (Finish at 14:30 and start your weekend early ????). About the Company This company is a specialized software provider (part of a respected international group) focusing on Field Service Management. They are stable, growing, and deeply rooted in their industry. They value empathy, versatility, and people who take pride in their work while maintaining a relaxed, professional environment.
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- Nuremberg
Vertriebsmitarbeiter – B2B SaaS (m/w/d)
Sind Sie ein engagierter Vertriebsprofi und möchten Ihre Karriere in einem dynamischen SaaS-Umfeld weiterentwickeln? Haben Sie Freude daran, neue Geschäftsbeziehungen aufzubauen und den gesamten Sales Cycle eigenverantwortlich zu steuern? Unser Kunde sucht einen motivierten Sales Agent zur Verstärkung des wachsenden Teams in Nürnberg. In dieser Rolle spielen Sie eine zentrale Rolle bei der Gewinnung neuer Kunden im DACH-Raum und tragen direkt zum Umsatzwachstum des Unternehmens bei. Ihre Aufgaben und Ihr Einfluss als Sales Agent Verantwortung für den gesamten Sales Cycle – von der Akquise bis zum Vertragsabschluss Aufbau und Pflege einer starken Vertriebspipeline durch proaktive Outbound-Aktivitäten Durchführung von Discovery-Calls und Produktdemonstrationen mit potenziellen Kunden Umwandlung qualifizierter Opportunities in neue Kunden Enge Zusammenarbeit mit dem SDR-Team zur Sicherstellung einer hochwertigen Lead-Qualifizierung Identifikation von Markttrends und Geschäftsmöglichkeiten im Bereich Brandschutz und Sicherheit Optimierung von Outreach-Strategien einschließlich Messaging, Kanälen und Kontaktfrequenz Pflege und Aktualisierung von CRM-Daten sowie Sicherstellung der Pipeline-Transparenz Erreichen von quartalsweisen und jährlichen Umsatzzielen Fähigkeiten, Qualifikationen und Interessen, die Sie für diese Rolle mitbringen sollten Deutsch auf Muttersprachniveau Sehr gute Englischkenntnisse in Wort und Schrift 2–5 Jahre Erfahrung im B2B SaaS Vertrieb Nachweisbare Erfahrung im Management einer Vertriebspipeline und im Abschluss von Deals Erfolgreiche Erreichung von Vertriebszielen Starke Kommunikationsfähigkeiten und Fähigkeit zum Aufbau langfristiger Kundenbeziehungen Erfahrung mit strukturierten Sales-Methoden wie BANT, SPIN oder MEDDIC Erfahrung im Umgang mit CRM-Systemen zur Pipeline-Verwaltung Was Sie erwartet Unbefristeter Arbeitsvertrag Wettbewerbsfähiges Gehalt ab 48.000 € brutto pro Jahr Provisionen bis zu 13.500 € pro Jahr mit unbegrenztem Verdienstpotenzial bei Übererfüllung der Ziele Zusätzliche Incentives und leistungsbezogene Prämien Hybrides Arbeitsmodell: drei Tage im Büro und zwei Tage remote 40-Stunden-Woche mit früherem Feierabend am Freitag Klare Entwicklungsmöglichkeiten hin zu einer Position als Sales Executive Die Möglichkeit, Teil eines wachsenden SaaS-Unternehmens in einem dynamischen Markt zu werden Ihr zukünftiges Unternehmen Sie werden Teil eines innovativen SaaS-Unternehmens, das digitale Lösungen entwickelt, mit denen Serviceunternehmen ihre Betriebsabläufe optimieren, Compliance-Anforderungen besser verwalten und Echtzeit-Transparenz über ihre Außendienstaktivitäten erhalten. Das Unternehmen betreut bereits über 250 Kunden und ist in einem schnell wachsenden Markt innerhalb der Brandschutz- und Sicherheitsbranche tätig. Sie werden Teil eines kleinen, erfahrenen Vertriebsteams und arbeiten eng mit Sales, Marketing und RevOps zusammen, um kontinuierlich die Vertriebsleistung und Marktpositionierung zu verbessern. Wenn Sie die Möglichkeit suchen, Ihr eigenes Vertriebsgebiet zu verantworten, Ihre eigene Pipeline aufzubauen und sich in einem dynamischen SaaS-Umfeld weiterzuentwickeln, könnte dies der perfekte nächste Schritt in Ihrer Karriere sein.
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- Amsterdam
Founding Sales Executive
Ben je klaar om een markt vanaf nul op te bouwen en mee vorm te geven aan de toekomst van digitale verzekeringen in Nederland? Onze klant is een van de snelst groeiende insurtech scale-ups van Europa. Het bedrijf werd opgericht in 2021 en heeft inmiddels meer dan €41 miljoen aan financiering opgehaald. Met al tienduizenden klanten verspreid over Europa betreedt het bedrijf nu zijn meest veelbelovende internationale markt: Nederland. Om deze expansie tot een succes te maken, zoeken ze hun eerste commerciële medewerker in het land. Jij zal de eerste Nederlandse klanten binnenhalen, de lokale salesaanpak structureren en de basis leggen voor een schaalbare salesmachine. Je sluit je niet alleen aan bij een lancering. Je helpt deze tot een succes te maken. Verantwoordelijkheden De pitch en salesstrategie aanpassen aan de Nederlandse markt Scripts, kwalificatiekaders en bezwaarbehandeling verfijnen Nauw samenwerken met Product-, Insurance- en Customer Care-teams Bijdragen aan het definiëren van schaalbare processen en best practices Inbound leads omzetten in klanten binnen een full-cycle salesmodel Het volledige salesproces beheren van kwalificatie tot closing Klantbehoeften begrijpen en passende, waardevolle oplossingen voorstellen KPI’s opvolgen en je pipeline beheren met een data-gedreven aanpak Conversiegaten en optimalisatiemogelijkheden identificeren Meewerken aan het opstellen van het Nederlandse sales playbook Ondersteunen bij het opbouwen van de fundamenten voor toekomstige aanwervingen en teamontwikkeling Profiel Moedertaalniveau Nederlands en sterke beheersing van het Engels (minimaal C1) 2–4 jaar B2B saleservaring, idealiter binnen een scale-up of snelgroeiende omgeving Ervaring met het verkopen van producten die uitleg en vertrouwen vereisen (SaaS, fintech, verzekeringen, diensten) Analytisch, gestructureerd en KPI-gedreven Ondernemende mindset: je vindt het leuk om iets vanaf nul op te bouwen Sterke teamspeler met een open feedbackcultuur Ambitieus, met duidelijk leiderschapspotentieel Managementervaring is een pluspunt, maar dit is geen managementfunctie vanaf dag één. De focus ligt op prestaties, structuur en langetermijngroei. Benefits Salaris afhankelijk van ervaring Ongelimiteerde bonus met kwartaaluitbetaling Aandelenpakket (ongeveer 30% van het salaris in stockopties) Snelle doorgroeimogelijkheden Hybride werkmodel met flexibiliteit Direct contact met het leadershipteam en de oprichters De kans om een nieuwe Europese markt mee op te bouwen Waarom nu instappen? Eerste commerciële aanwerving in Nederland Reële impact vanaf dag één Sterke financiële backing en een bewezen internationaal expansiemodel Een missiegedreven bedrijf dat een traditionele sector moderniseert Een duidelijk groeipad richting het leiden van je eigen team Als je op zoek bent naar een rol met grote impact waarin je sales excellence, strategisch denken en leiderschapsambitie kan combineren, dan biedt deze opportuniteit precies wat je zoekt.
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- Nuremberg
Technischer Support Engineer SaaS (m/w/d)
Sind Sie ein technisch versierter Problemlöser, der gerne tief in SaaS-Systeme und Integrationen eintaucht? Wenn Sie eine Position suchen, in der Sie Verantwortung für den 1st- und 2nd-Level-Support übernehmen, eng mit Produkt- und Entwicklungsteams zusammenarbeiten und sich in einem schnell wachsenden Tech-Umfeld weiterentwickeln können, könnte diese Gelegenheit Ihr nächster Karriereschritt sein. Ihre Aufgaben Als Support Engineer bieten Sie hochwertigen technischen 1st- und 2nd-Level-Support für Kunden aus verschiedenen Branchen. Zu Ihren täglichen Aufgaben gehören: Technischer Support per E-Mail, Telefon und Ticketsystem Bearbeitung von durchschnittlich etwa 10 Tickets pro Tag, abhängig von Komplexität und Volumen Fehleranalyse und Troubleshooting bei Software-, Konfigurations- und Integrationsproblemen Unterstützung bei mobilen Anwendungen auf iOS und Android Unterstützung bei Fragen zu APIs und Integrationen Klare Dokumentation und Eskalation von Bugs an das Entwicklungsteam Mitwirkung an der Erstellung und Pflege von Wissensdatenbank-Artikeln Enge Zusammenarbeit mit den Teams aus Produkt, Entwicklung und Customer Operations zur Verbesserung von Prozessen und Produktqualität Ihr Profil Deutsch auf Muttersprachenniveau und sehr gute Englischkenntnisse 1–2 Jahre Erfahrung im Software- oder technischen Support, idealerweise in einem SaaS-Umfeld Ausgeprägte analytische Fähigkeiten und starke Problemlösungskompetenz Erfahrung im Umgang mit Ticketsystemen Technisches Verständnis und Sicherheit im Umgang mit Systemkonfigurationen und Integrationen Erfahrung mit FileMaker oder CRM-/ERP-Systemen Grundkenntnisse in APIs, Integrationen oder SQL Das wird Ihnen geboten Gehaltsspanne abhängig von Erfahrung Hybrides Arbeitsmodell Flexible Arbeitszeiten mit Arbeitsbeginn zwischen 7:00 und 8:00 Uhr sowie früherem Feierabend am Freitag 30 Tage bezahlter Urlaub plus bayerische Feiertage Strukturierte Einarbeitung, angepasst an Ihren technischen Hintergrund Flache Hierarchien und schnelle Entscheidungsprozesse Starke Teamkultur mit regelmäßigen Events und vierteljährlichen Teamtreffen Echte Entwicklungsmöglichkeiten in einem schnell wachsenden Unternehmen und innerhalb einer größeren Unternehmensgruppe Über das Unternehmen Unser Kunde ist ein innovativer Anbieter von Softwarelösungen für Field Service und Compliance Management. Das Unternehmen unterstützt Servicebetriebe dabei, ihre Arbeitsabläufe zu digitalisieren, die Nachverfolgbarkeit zu verbessern und Echtzeit-Transparenz über ihre operativen Prozesse zu gewinnen.
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- Hamburg
Customer Success & Sales Specialist
Location & Work Model: Hamburg (Kontorhausviertel) | Hybrid (Office & Home Office) The Project: Digitalizing Technical Service Management Salary: from €48,000 + 15% Variable Bonus The Project This project is all about scaling a specialized SaaS solution for fire protection, security technology, and facility management to become the market leader in Germany. With over 500,000 assets already managed digitally, ranging from elevators to air purifiers, and the power of a leading European group behind it, this is a mission to create real value in the daily working lives of service technicians. The Role & its Responsibilities In this role, you aren’t just selling the product; you are a consultant, a problem-solver, and a guide for our clients. Your goal is to pave the way into the digital future for businesses that are ready to modernize. Consultative Sales: You will handle qualified leads (no cold calling!) and showcase the software through live demos via video conference. Process Optimization: You’ll actively advise prospects on how to improve their internal workflows using the cloud software. Onboarding Expert: You’ll assist new customers with the initial setup and tailor the software to their specific business needs. Knowledge Transfer: You’ll train the clients' employees, ensuring they feel confident and empowered using the apps. Product Feedback: You act as the bridge between the market and the tech team, passing on valuable insights to influence future product development. Brand Ambassador: You’ll be part of the team representing the company at trade fairs and industry events. What you should bring? The Must-Haves: A background as an IT System Merchant (IT-Systemkaufmann/-frau), a similar qualification, or relevant professional experience. Professional fluency in German (Verhandlungssicher). A genuine passion for communication and a professional, sympathetic presence on the phone. Confidence in using online tools, mobile apps, and standard office software (like Excel). The Nice-to-Haves: A quick grasp of new concepts and the ability to listen actively to customer needs. Motivation, ambition, and a good sense of humor! What’s in it for you? The Challenge: You get to be a key driver in the growth of an agile software company that is part of a powerful European group. The Vibes: A tight-knit team of 10 motivated colleagues in a beautiful office in central Hamburg. Flexibility: Flexible working hours and the freedom to work independently between the office and home. Perks: 30 days of vacation, a "Deutschland-Ticket" for your commute, and a "Jobrad" for both work and private use. About the company The company is an innovative software provider based in Hamburg’s Kontorhausviertel. Specializing in web applications and smartphone apps for digital service management, the firm serves clients in the fields of security technology, fire protection, and facility management. Since late 2025, the company has been part of a leading European provider of Field Service Management software, combining the agility of a small team with the stability of an international market leader.
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- Hamburg
IT-Systemkaufmann - Beratung / Software-Vertrieb (m/w/d)
Standort & Arbeitsmodell: Hamburg (Kontorhausviertel) | Hybrid (Büro & Homeoffice) Das Projekt: Digitalisierung des technischen Servicemanagements Gehalt: ab €48,000 + 15% leistungsbezogene Vergütung Das Projekt In diesem Projekt geht es darum, eine spezialisierte SaaS-Lösung für Brandschutz, Sicherheitstechnik und Facility Management zum Marktführer in Deutschland zu machen. Mit bereits über 500.000 digital verwalteten Anlagen (von Aufzügen bis zu Luftreinigern) und der Power eines führenden europäischen Konzerns im Rücken, skalieren wir hier eine Lösung, die echten Mehrwert im Arbeitsalltag schafft. Deine Rolle & Verantwortlichkeiten Du bist nicht einfach nur im Vertrieb; du bist Consultant, Problemlöser und Begleiter für unsere Kunden. Dein Ziel ist es, Interessenten den Weg in die digitale Zukunft zu ebnen. Beratender Vertrieb: Du telefonierst mit qualifizierten Leads (keine Kaltakquise!) und führst unsere Software in Live-Demos per Videokonferenz vor. Prozessoptimierung: Du berätst Kunden aktiv dabei, wie sie ihre internen Abläufe durch unsere Cloud-Software verbessern können. Onboarding-Experte: Du unterstützt Neukunden bei der Einrichtung und passt die Software individuell auf deren Bedürfnisse an. Wissenstransfer: Du schulst die Mitarbeiter unserer Kunden und sorgst dafür, dass sie die App sicher beherrschen. Produkt-Feedback: Du bist die Stimme des Marktes und gibst wertvolles Feedback direkt an unser Entwicklungsteam weiter. Netzwerken: Du repräsentierst das Team auf Messen und Branchenevents. Was du mitbringen solltest? Must-haves: Eine Ausbildung als IT-Systemkaufmann/-frau, eine vergleichbare Qualifikation oder einschlägige Berufserfahrung. Verhandlungssichere Deutschkenntnisse. Echte Lust auf Kommunikation und ein sympathisches, professionelles Auftreten am Telefon. Sicherer Umgang mit Online-Tools, Apps und gängiger Bürosoftware (wie z.B. Excel). Nice-to-haves: Eine schnelle Auffassungsgabe und die Fähigkeit, aktiv zuzuhören. Motivation, Ehrgeiz und Humor Was ist für dich drin? Die Challenge: Du gestaltest das Wachstum eines agilen Software-Unternehmens mit, das Teil einer starken europäischen Gruppe ist. Die Vibes: Ein Team von 10 motivierten Kollegen in einem wunderschönen Office im Herzen Hamburgs. Flexibilität: Flexible Arbeitszeiten und die Freiheit, eigenverantwortlich zwischen Büro und Homeoffice zu wechseln. Benefits: 30 Tage Urlaub, ein Deutschland-Ticket und ein Jobrad (auch für die private Nutzung). Über das Unternehmen Das Unternehmen ist ein innovativer Software-Anbieter mit Sitz im Hamburger Kontorhausviertel. Spezialisiert auf Web-Anwendungen und Smartphone-Apps für digitales Servicemanagement, betreut die Firma Kunden aus den Bereichen Sicherheitstechnik, Brandschutz und Facility Management. Seit Ende 2025 gehört das Unternehmen zu einem führenden europäischen Anbieter für Field Service Management Software, wodurch die Agilität eines kleinen Teams mit der Stabilität eines internationalen Marktführers kombiniert wird.
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- Lisbon
Customer Service Agent in Lisbon (Dutch Speaker)
“To give real service you must add something which cannot be bought or measured with money – sincerity and integrity.” Have you ever imagined living abroad and enjoying life in a sunny destination? This Customer Service opportunity allows you to build your career while experiencing life under the Portuguese sun in the vibrant city of Lisbon. Your responsibilities and impact as a Customer Service Agent will be: Assisting customers with incoming questions and issues Delivering a high level of customer service at all times Providing clear and helpful information to clients Proactively reaching out to support customers when needed Recording and updating customer data in the CRM system Contributing to a positive customer experience and satisfaction Solving problems in an accurate and efficient way Collaborating closely with your team to achieve the best results Skills, qualifications and interests you need to succeed in this role: A native level of Dutch and a B2–C1 level of English An understanding of the importance and impact of great customer experience Strong communication and interpersonal skills Availability for at least 6 months up to 1 year A team-oriented mindset and commitment to your work Interest in intercultural communication and an international lifestyle Living in or willing to relocate to Lisbon for an international career experience A valid Portuguese work permit is required What’s in it for you? Type of contract: Fixed-term contract with the possibility of renewal Working hours: Full-time with rotating shifts depending on the project Training: Start your journey with a comprehensive onboarding and training program Salary conditions: Option 1 including accommodation: 1040 euros gross per month including free accommodation in a shared flat with bills included Option 2 without accommodation: 1298 euros gross per month Compensation during training period of 1 to 4 weeks is almost fully paid Relocation package for international candidates: Reimbursement of your initial flight expenses after three months Support with administrative steps such as paperwork and opening a bank account Possibility to stay in company accommodation for up to one year, deducted partially from your salary Extra perks: Private health insurance after six months in addition to standard coverage Free Portuguese language courses, cooking classes, sports activities and social events organized by the company Portuguese public holidays and 22 days of paid holiday per year Modern office facilities and work environment Extensive training and multiple career development opportunities The chance to learn a new profession from the ground up Regular team events and activities outside of work An international experience that goes far beyond a typical job What should you expect from living in Lisbon? A colorful city with a rich cultural and historical heritage The advantages of living in a European capital while keeping living costs manageable Delicious Portuguese cuisine and a famous café culture Friendly locals and a relaxed, welcoming atmosphere A sunny climate and beautiful beaches along the Atlantic coast A large international community and many English-speaking residents Your future company: Based in Lisbon, this company supports you throughout your journey, from professional development and language learning to accommodation and social integration. Your new employer is a multinational organization recognized as one of the leading global providers of sales and customer service solutions. You will join an international team made up of professionals from more than 80 nationalities. Is this project not the perfect fit for you? Feel free to explore our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for future roles.
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- Lisbon
Customer Service Representative - German Speaker
Location: Lisbon, Portugal - On-Site Contract: Full-time | Initially 1-year contract with the possibility to extend In today’s competitive market, quality and outstanding service are essential for a company’s success. From resolving technical issues and offering product guidance to ensuring customer satisfaction through follow-ups, exceptional customer support plays a crucial role. This is where you come in. Join our client’s team and take the opportunity to make a real impact! Responsibilities & Tasks: Provide professional customer support in German (written and spoken) via email, phone, chat, or social media. Handle customer inquiries, complaints, and requests promptly and in a solution-oriented manner. Ensure high levels of customer satisfaction and maintain service quality standards. Follow up on unresolved issues and ensure they are properly resolved. Being a team player and contributing to the team's and the project's success. Skills and qualifications needed to succeed in this position: Native-level of German and at least a B2-level of English. Previous customer service experience is a plus. Knowledge of the value and impact that a good customer experience can create. Being an attentive listener, comfortable and skillful at communicating with people. Having a drive for excellence and professionalism. Being a real team player and committed to your work. Having a valid Portuguese work permit/EU citizen (required). What’s in it for you? Competitive salary. Full-time position with 40h/week. Working in a very international environment, gaining working experience with well-known companies. Working in a fast-paced and highly changeable environment. 22 vacation days. Constant skill development inside the company. Possibility to live in one of the company's apartments. Initial flight expenses refund if you are coming from abroad. Free courses, sports activities, and organized events. All-inclusive starter pack for your experience in Lisbon What should you expect from living in Lisbon? Living and working in Lisbon offers the perfect mix of career opportunities and an exciting lifestyle. Known for its sunny weather, vibrant international community, and relaxed atmosphere, the city attracts young professionals from all over the world. After work, you can explore charming neighborhoods, enjoy the local food scene, watch the sunset by the ocean, or spend weekends surfing along Portugal’s beautiful coastline. With its dynamic social life, affordable lifestyle compared to many European capitals, and welcoming environment, Lisbon is an ideal place to start or grow your international career while making unforgettable experiences. Take the next step in your career and join a dynamic international team where your impact truly matters. If this sounds like an exciting opportunity for you, apply now and start your journey in an international environment where your skills can make a difference.
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- Erfurt
Customer Success Manager (m/w/d)
Standort & Arbeitsmodell: Erfurt | Hybrid Highlight: Verantwortung für strategische Kunden & Aufstiegspfad zum Head of Customer Success Vergütung: ab € 55.000 Fixgehalt + 10-15% OTE-Bonus Das Projekt: Strategisches Wachstum & Führung Unser Mandant ist eine feste Größe im europäischen Markt für Field Service Management (FSM) Software und fungiert als zentrales Betriebssystem für den Versorgungs- und Energiesektor. Als Teil einer marktführenden, internationalen Gruppe bietet das Unternehmen Stabilität, eine starke Finanzierung und ein Wachstumstempo, das exzellente langfristige Karrierechancen eröffnet. Zur Unterstützung dieses Wachstums suchen wir einen hochmotivierten Customer Success Manager, der mehr will, als nur Konten zu verwalten. Diese Rolle ist für eine zukünftige Führungskraft konzipiert, die heute die Verantwortung für strategische Kundenbeziehungen übernimmt und einen klaren, leistungsorientierten Entwicklungspfad zum Head of Customer Success verfolgt. Aufgaben & Verantwortlichkeiten Wir suchen einen strategischen Kopf, der sich bei Diskussionen über ROI und Vertragsverlängerungen genauso sicher fühlt wie bei der Koordination technischer Teams zur Lösung operativer Herausforderungen. In dieser Rolle sind Sie der zentrale Knotenpunkt zwischen unseren Kunden und den internen Fachabteilungen. Strategische Kundenverantwortung: Sie verantworten die Zufriedenheit und Bindung eines Kern-Portfolios. In direkter Abstimmung mit der Geschäftsführung steuern Sie hochkarätige Kundenbeziehungen, führen strategische Business-Reviews durch und begleiten Termine vor Ort. Der Pfad zur Führung: Dies ist nicht nur eine Manager-Rolle, sondern die Blaupause für Ihre Karriere. Wir suchen jemanden, der perspektivisch den Bereich Customer Success übernimmt, unsere Support-Teams leitet und die gesamte Post-Sales Phase aktiv mitgestaltet. Souveränes Krisenmanagement: Sie sind der stabilisierende Faktor in herausfordernden Situationen. Sie bringen Struktur und Transparenz in komplexe Kundenanliegen und koordinieren interne Teams (Support, R&D, Management), um Hindernisse in erfolgreiche Lösungen zu verwandeln. Schnittstelle zur Produktentwicklung: Sie schlagen die Brücke zwischen dem Markt und der Entwicklung. Sie bündeln Kundenfeedback, um sicherzustellen, dass die Produkt-Roadmap die realen Bedürfnisse der Versorgungsbranche widerspiegelt. Wissensvermittlung & Community: Sie leiten Workshops, Schulungen und Webinare, damit unsere Kunden den maximalen Nutzen aus der Software ziehen. Ihr Profil Wir suchen eine Mischung aus einem leidenschaftlichen Kundenversteher und einer prozessorientierten Persönlichkeit. Erfahrung: 2–5 Jahre im B2B-SaaS-Umfeld (Customer Success, Account- oder Projektmanagement). Sie verstehen die Komplexität langfristiger Software-Beziehungen. Toolkit: Technisches Grundverständnis für Softwarearchitekturen (z. B. Web Services, XML) sowie eine strukturierte, analytische Denkweise. Mentalität: Sie sehen diese Rolle als entscheidenden Karriereschritt. Sie sind ehrgeizig, belastbar und bewegen sich sicher im Austausch mit verschiedenen Entscheidungsträgern. Sprachen: Deutsch auf Muttersprachniveau und verhandlungssicheres Englisch für die internationale Zusammenarbeit. Mobilität: Reisebereitschaft für Kundentermine vor Ort (ca. 1–4 Tage pro Monat). Was wir Ihnen bieten Hohe Sichtbarkeit: Direkter Kontakt zur Geschäftsführung und die Chance, die Organisationsentwicklung aktiv zu beeinflussen. Das Beste aus zwei Welten: Das agile Umfeld eines spezialisierten Experten kombiniert mit der Stabilität einer großen internationalen Gruppe. Arbeitsumfeld: Ein modernes Büro im Zentrum von Erfurt mit Innenhof und exzellenter Erreichbarkeit. Wachstum: Ein transparenter Pfad zur Abteilungsleitung in einer krisensicheren Branche (Versorgung & Energie). Mentoring: Durch die enge Zusammenarbeit mit dem CEO erhalten Sie wertvolle Einblicke in die Unternehmensführung und bereiten sich gezielt auf Ihre nächste Karrierestufe vor.
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- Erfurt
Head of Customer Success (m/w/d)
Standort & Arbeitsmodell: Erfurt | Hybrid Highlight: Führungsposition mit hohem Impact & Mitgestaltung der Kundenstrategie Vergütung: €80.000 Fixgehalt + OTE-Bonus Das Projekt: Strategische Führung & Skalierung Unser Mandant ist ein führendes Unternehmen im europäischen Markt für Field Service Management (FSM) Software und fungiert als zentrales Betriebssystem für den Versorgungs- und Energiesektor. Als Teil einer marktführenden, internationalen FSM-Gruppe vereint das Unternehmen die Agilität eines spezialisierten Experten mit der globalen Stabilität einer finanzstarken Organisation. Zur Unterstützung der nächsten Wachstumsphase suchen wir einen Head of Customer Success für das Führungsteam. Diese Rolle richtet sich an eine verantwortungsbewusste Führungspersönlichkeit, die die volle Verantwortung für Kundenzufriedenheit, Retention und Service-Exzellenz übernimmt und gleichzeitig eine leistungsstarke, kundenorientierte Organisation aufbaut. Aufgaben & Verantwortlichkeiten In dieser Position bilden Sie die Brücke zwischen kommerzieller Strategie und operativer Exzellenz. Sie gehen mit gutem Beispiel voran, betreuen kritische Eskalationen und bauen gleichzeitig die Strukturen und KPIs auf, die die Zukunft der Abteilung definieren. Strategische Führung & Commercial Ownership: Sie verantworten die Kennzahlen für Kundenzufriedenheit, Kundenbindung (Retention) und Net Revenue Expansion. In enger Zusammenarbeit mit dem CEO steuern Sie das strategische Account Management und führen Business Reviews auf Executive Ebene durch. Teamentwicklung & Mentoring: Sie leiten die Support-Abteilung (-2,5 Vollzeitstellen) und übernehmen nach einer Einarbeitungsphase die funktionale Leitung des Bereichs Professional Services (~2 Vollzeitstellen). Ihr Ziel ist es, diese Teams zu coachen, zu fördern und die Eigenverantwortung zu stärken. Eskalationsmanagement & operative Exzellenz: Als zentrale Anlaufstelle für kritische Fälle auf Führungsebene bringen Sie Ruhe und Struktur in komplexe Situationen. Sie koordinieren interne Teams (Support, R&D, Management), um technische oder operative Hürden in erfolgreiche Projektabschlüsse zu verwandeln. Produkt-Einfluss: Als zentrale Schnittstelle zur Produktentwicklung übersetzen Sie Marktfeedback in strukturierte Anforderungen für das lokale Research & Development Team. So stellen Sie sicher, dass die Roadmap die realen Bedürfnisse der Versorgungsbranche widerspiegelt. Enablement & Community: Sie fördern das kundenorientierte Denken im Unternehmen und leiten den direkten Austausch mit unseren Kunden durch Formate wie Webinare und User-Groups, um eine starke Community innerhalb des Kundenstamms aufzubauen. Ihr Profil Wir suchen eine Mischung aus belastbarem Kundenbotschafter und prozessorientierter Führungskraft. Erfahrung: 3–5+ Jahre im B2B-SaaS-Umfeld (Customer Success, Projektmanagement oder Key Account Management). Wir sind offen für aufstrebende Talente vor dem ersten formalen Führungsschritt sowie für erfahrene Leads, die eine Rolle mit hoher Eigenverantwortung suchen. Toolkit: Technisches Verständnis für Softwarearchitekturen (z. B. Web Services, XML) sowie ein strukturierter, analytischer Ansatz zur Problemlösung. Ownership-Mentalität: Sie fühlen sich in einem Umfeld mit hoher Eigenverantwortung wohl. Sie führen mit Klarheit und scheuen sich nicht davor, selbst mit anzupacken, während Sie langfristige strategische Verbesserungen vorantreiben. Sprachen: Deutsch auf Muttersprachniveau und verhandlungssicheres Englisch für die internationale Zusammenarbeit. Mobilität: Reisebereitschaft für Termine vor Ort bei Stakeholdern (ca. 1–4 Tage pro Monat). Was wir Ihnen bieten Hohe Sichtbarkeit: Direkte Zusammenarbeit mit der Geschäftsführung und die Möglichkeit, die Organisationsentwicklung maßgeblich zu beeinflussen. Das Beste aus zwei Welten: Das agile Umfeld eines spezialisierten Unternehmens, gestützt durch die Stabilität einer großen internationalen Gruppe. Arbeitsumfeld: Ein modernes Büro im Zentrum von Erfurt mit Innenhof, direktem Flusszugang und einer jungen, motivierten Teamkultur. Wachstum: Ein transparenter Pfad in eine Führungsposition in einer krisensicheren Branche (Versorgung & Energie). Mentoring: Sie profitieren von der engen Zusammenarbeit mit dem CEO und erweitern Ihre Führungserfahrung in kürzester Zeit.
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- Berlin
International Project Manager – Climate & Clean Energy (Africa)
Location: Berlin, Germany (with frequent travel to Sub-Saharan Africa) Contract: Full-time | Initially 2-year contract with the intention to extend The Company Our client is a mission-driven climate organization working to accelerate the transition toward sustainable energy solutions and reduce global CO₂ emissions. One of their flagship initiatives focuses on the large-scale production and distribution of energy-efficient cookstoves across Sub-Saharan Africa and Asia. These innovative stainless-steel stoves reduce firewood consumption by up to 80%, helping to combat deforestation and supporting environmental initiatives such as the Great Green Wall against desertification. With existing production facilities in Rwanda and Nigeria, as well as partnerships with governments, microfinance institutions, and local organizations, our client is pursuing an ambitious objective: scaling the production of efficient cookstoves to up to 10 million units per year, contributing significantly to climate protection and sustainable development. The Role Our client is looking for a Project Manager – Efficient Cookstoves Africa & Asia to support the expansion and optimization of their international production projects. In this role, you will manage high-impact climate initiatives, working at the intersection of technical project management, manufacturing operations, and international market development. You will oversee project implementation, optimize production processes, develop new markets, and collaborate closely with governments, partners, and local teams across multiple countries. Your Mission Project Management: Lead and coordinate international cookstove projects from planning to implementation, ensuring projects are delivered on time and aligned with strategic goals. Market Expansion: Support the identification and development of new countries and production sites, with a strong focus on Sub-Saharan Africa. Production Optimization: Improve manufacturing processes in existing facilities, increase productivity, and support the scaling of production capacity. Field Operations: Travel regularly to project countries (typically 1–2 weeks per visit) to monitor project progress, support local teams, and strengthen local networks. Partnership & Stakeholder Management: Act as a key interface with government stakeholders, NGOs, financial partners, and local organizations, managing negotiations and contractual relationships. Team Development: Identify and recruit local partners and team members while supporting the development and coordination of international project teams. Your Profile Experience: Minimum 2 years of professional experience in a technical or project-focused role, ideally in engineering, renewable energy, or sustainability projects. Education: Degree in engineering, natural sciences, or industrial engineering, ideally with a focus on renewable energy. Hands-on Mindset: Strong operational mindset combined with the ability to manage complex international projects. International Exposure: Experience working in developing or emerging markets is a strong advantage. Motivation: Strong interest in environmental and climate protection. Languages: English (fluent German is a plus) Adaptability: Comfortable with international travel and working across diverse cultural environments. What’s in it for you? Purpose: Contribute directly to large-scale climate protection projects with measurable environmental impact. International Exposure: Work closely with partners and teams across Africa, Asia, and Europe. Professional Growth: Gain experience managing complex international sustainability projects. Work Environment: Join a mission-driven organization with a collaborative culture and flat hierarchies. Benefits include: 30 days of vacation Competitive salary aligned with top public sector pay scales in Germany Access to a strong international network of climate and sustainability experts Opportunity to spend 1–2 weeks working from a Barcelona office Additional benefits such as cafeteria discounts, fresh fruit, and cycling facilities
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- Barcelona
Senior Engineering Manager
This is a senior engineering leadership role responsible for connecting business strategy with engineering execution and playing a critical part in driving growth, operational excellence, and customer satisfaction. Our client is looking for someone who can strengthen delivery, modernise ways of working, introduce more structure and performance discipline, and help shape the future team model. You will operate at a senior leadership level, collaborating closely with product, commercial, finance, and executive stakeholders. Your responsibilities and impact working as Head of Engineering: Lead and develop multiple engineering teams, building a high-performing, accountable organisation Set clear direction and improve delivery discipline, execution standards, and team maturity Translate business goals into engineering priorities and measurable outcomes Conduct gap analysis across capability, structure, and performance, and implement improvements Modernise ways of working, including stronger product-engineering collaboration Support and evolve team structures as AI and cloud transformation reshape delivery models Oversee SaaS and on-premise solutions with responsibility for scalability, security, reliability, and cost awareness Guide cloud strategy Maintain technical credibility with engineers without needing to code Manage senior stakeholders effectively Balance strategic thinking with operational execution Drive change constructively, improving performance without destabilising teams Skills, Qualifications, and Interests You Need to Succeed in This Role: Experience leading multiple engineering teams Professional proficiency in Spanish and English Background at Senior Engineering Manager or early Head-of level Experience in SaaS and cloud-based environments Strong understanding of Azure and/or AWS and distributed systems Comfortable overseeing infrastructure, architecture, and cost management discussions Understanding of modern software development practices Experience working with product managers or product owners Commercially aware and able to link engineering to business outcomes Experience in regulated environments is a plus, but not essential Confident and pragmatic leadership style Comfortable challenging ideas constructively Curious, improvement-focused, and resilient in evolving environments What’s in it for you? Opportunity to reshape team structure and engineering maturity Influence over technology direction and AI adoption High visibility with senior leadership Hybrid flexibilty Performance based bonus
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- Erfurt
Head of Customer Success
Location & Work Model: Erfurt, DE | Hybrid Project Highlight: High-Impact Leadership Role & Path to Defining Customer Strategy Salary: €80,000 base + OTE Bonus The Project: Strategic Leadership & Scaling Our client is a powerhouse in the European Field Service Management (FSM) software space, functioning as the essential operating system for the utility and energy sector. As part of a market-leading international FSM group, they combine the agile, driven environment of a specialized firm with the global stability of a well-funded organization. To support their next phase of growth, they are seeking a Head of Customer Success to join the leadership team. This is a role designed for a high ownership leader who will take full accountability for customer satisfaction, retention, and service excellence while building a high-performing, customer-facing organization. The Role & Responsibilities In this position, you are the bridge between commercial strategy and operational excellence. You will lead by example, managing high-stakes escalations while simultaneously building the structures and KPIs that define the future of the department. Strategic Leadership & Commercial Ownership: You own the metrics for customer satisfaction, retention, and net revenue expansion. You will partner directly with the CEO on strategic account management and executive-level business reviews. Team Development & Mentorship: You will lead the Support department (2.5 FTE) and, following an initial ramp-up, take functional leadership of Professional Services (~2 FTE). Your goal is to coach, mentor, and increase accountability across these teams. Escalation & Operational Mastery: As the executive escalation point, you bring calm and structure to complex situations. You will align internal teams (Support, R&D, Management) to turn technical or operational obstacles into successful outcomes. Product Influence: You act as the voice of the market, consolidating customer feedback into structured requirements for the local R&D team to ensure the product roadmap reflects the real-world needs of the utility sector. Enablement & Community: You will drive internal customer-centric thinking and lead engagement formats like webinars and user groups to foster a strong community among the client base. What You Should Bring We are looking for a hybrid of a resilient Customer Advocate and a Process-Oriented Leader. The Experience: 3–5+ years in B2B SaaS (Customer Success, Project Management, or Key Account Management). We are open to ambitious high potentials ready for their first formal leadership step or experienced leads looking for high impact ownership. The Toolkit: Technical literacy in software architecture (e.g., web services, XML) and a structured, analytical approach to problem-solving. The Ownership DNA: You thrive in high responsibility environments. You lead with clarity and aren't afraid to be hands-on while building long-term strategic improvements. The Language: Native-level German and professional English for international collaboration. Mobility: A willingness to travel and be on-site with key stakeholders roughly 1–4 days per month. What’s In It For You? High-Impact Visibility: Direct collaboration with executive leadership and the ability to influence organizational development. The Best of Both Worlds: The agile environment of a specialized firm backed by the stability of a larger international group. The Environment: A modern office in central Erfurt with an inner courtyard, river access, and a young, driven team culture. Growth: A transparent leadership path in a crisis-proof industry (Utilities & Energy). Mentorship: Benefit from close collaboration with the CEO, providing a fast track for professional development and leadership experience.
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- Barcelona
Technical Director / CTO
Technology Director / CTO National (30-40% travel) / International (5-10% travel) Executive Package 10+ years of XP (Senior Leader) Spanish with English or French (B2 level) WHAT’S THE PROJECT? The project is to lead the technological metamorphosis of a global software leader. We are redefining how public and private sectors interact with technology by building a seamless, secure, and sustainable ecosystem. The Mission: Scaling products through cutting-edge engineering and a "security-by-design" philosophy. The Momentum: We are placing Artificial Intelligence at the heart of our roadmap. You will be the architect of our AI development strategy. The Tech: A robust, multi-disciplinary environment covering Software Engineering, Networking, and high-level Infrastructure. The Culture: Deeply rooted in Agile (Scrum, Kanban, Lean) and continuous improvement. We aren't just maintaining software; we are building the future of digital services for citizens and professionals alike. WHAT IS YOUR ROLE IN THIS? You aren't just a manager; you are the visionary bridge between complex code and strategic business growth. Own the Tech Strategy: Define and lead a roadmap that doesn't just follow the business—it drives it. Command Multidisciplinary Teams: Supervise and coordinate experts in Development, Architecture, Infrastructure, and Security. AI Trailblazer: Design and implement the framework for our AI evolution from the ground up. Quality Evangelist: Ensure excellence in engineering practices and technical product quality across the board. Global Ambassador: Represent the company before auditors, consultants, and public bodies. OK, WHAT DO YOU NEED? Elite Background: A degree in Computer Engineering, Telecommunications, or equivalent. 10 Years of Impact: Proven experience in a similar high-level leadership position. Strategic Vision: The ability to see the "big picture" while ensuring execution remains flawless. Security Obsessed: Deep knowledge of secure development standards and IT security protocols. Emotional Intelligence: A master of conflict resolution and internal/external emotion management. Tech Curious & Agile: You live and breathe software development cycles and innovation.
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- Barcelona
Senior Sales Manager
Location: Madrid (First 6 months) / Barcelona (Hybrid thereafter) Salary: from €50k+ Uncapped Commission (approx €90,000 OTE) The Company Our client is a leading Field Service Management (FSM) company and a specialized powerhouse within a prestigious international software group. They provide a mission-critical SaaS ecosystem that digitizes the entire maintenance cycle-from fire protection and HVAC to elevator servicing-for over 500 specialized firms across Europe and Latin America. By replacing paper-based workflows with high-tech mobile solutions and real-time client portals, they empower over 5,000 technicians to deliver world-class service. Backed by major European private equity firms, they are currently executing an ambitious expansion strategy to solidify their position as the primary vehicle for growth in Spanish-speaking markets. The Role This is a high-impact, dual-phase leadership track. We are looking for a Senior Sales Manager who is willing to roll up their sleeves as an elite individual contributor before architecting a new regional sales department. Your Mission: Phase 1 (Months 1–6): Based in Madrid, you will undergo a deep-dive onboarding, acting as a Senior Sales Executive to master the product, the market, and the sales cycle Phase 2 (Month 7+): You will transition to Barcelona to spearhead the launch of a Pan-European Sales Hub. Here, you will balance your own sales targets with the recruitment and management of a high-performing team of 5–6 Sales Agents. Daily Responsibilities: Full-Cycle Sales: Drive the "preventive and corrective" maintenance value proposition to C-Suite stakeholders and Operations Directors. Strategic Expansion: Scale the client base across Spain and LATAM (Mexico, Chile, Argentina). Team Leadership: Once in Barcelona, recruit, mentor, and manage a team of BDRs/AEs to hit aggressive growth KPIs. Market Intelligence: Work closely with the Director of Operations & Sales to refine the "start-up" growth engine within a stable corporate structure. Is this you? Our client values a "builder" mindset, someone who possesses the grit of a startup founder but the professional polish of a SaaS veteran. Your Profile: Experience: Minimum 5 years of experience in the SaaS industry, with at least 3 years specifically in a Team Lead or Management role. Sector Knowledge: Familiarity with FSM, field operations, or maintenance-heavy industries is highly advantageous. Language: Native Spanish is essential, with strong English for reporting into the global group. Relocation Readiness: You are excited to spend the first 6 months in Madrid (accommodation provided) before establishing the hub in Barcelona. Resilience: You thrive in a fast-paced environment and are motivated by the challenge of building a team from the ground up. What’s in it for you? High Earning Potential: from 50K base salary with approx OTE of 90K, featuring an uncapped commission structure. Strategic Growth: Lead the creation of a brand-new Sales Hub in one of Europe’s most vibrant tech cities. Stability & Backing: Enjoy the agility of a "startup" feel while backed by a global group with 350+ professionals and heavy private equity investment. Flexibility: Once the hub is established in Barcelona, enjoy a hybrid model (Monday–Wednesday in-office) to balance performance with lifestyle. Relocation Support: Your accommodation in Madrid for the initial 6-month onboarding period will be fully covered.
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- Barcelona
General Ledger Accountant - Turkish Market
Are you ready to take the next step in your accounting career within a dynamic international environment? Do you have hands-on experience in accounting and a fluent level of Turkish and English? If you're looking for a new challenge where you can make an impact, this opportunity might be just what you’re looking for! Your responsibilities and impact working as an General Ledger Accountant will be: Serving as a liaison between the finance team and local business units in Turkey Conducting regular balance sheet reviews and reconciliations Leading month-end and year-end closing activities Preparing accruals and relevant financial adjustments Managing VAT and social charges filings Coordinating with auditors and supporting audit processes Assisting in the rollout of improved accounting systems and workflows Ensuring all financial data aligns with internal policies and external regulations Playing an active role in process optimisation initiatives Skills, qualifications and interests you need to succeed in this role: You have 2–3 years of experience in accounting, finance, audit, or general ledger functions You hold a degree in Finance, Accounting, Business Administration, or a related field You have full professional fluency in Turkish and English Turkish citizenship is required (to access government portals and administrative platforms) You are comfortable working with Microsoft Excel You have a strong attention to detail and analytical mindset Knowledge of VAT regulations or Turkish local GAAP is a plus Experience working in multinational or complex environments is a plus, but candidates from smaller companies are also considered You are a team player who can also work independently What’s in it for you? Competitive salary & Yearly Performance bonus Meal vouchers Private health insurance (after the probation period) Life insurance Hybrid working model (3 days per week in the office) A modern office in Barcelona A multicultural environment with colleagues from many nationalities Strong career development opportunities within an international company Start date: ASAP Get to know your future employer You will join a globally recognised Shared Services Centre supporting finance operations across several European markets. The organisation operates within a large international structure and focuses strongly on process standardisation, collaboration, and continuous improvement. Working in an international team environment, you will have the opportunity to develop your accounting expertise while collaborating with colleagues and stakeholders across multiple countries.
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- Athens
Danish Speaking Customer Support – Work from Home
Do you enjoy helping people and solving problems along the way? A leading global automotive and transportation organization is looking for motivated Customer Support Specialists to join its team in Greece. In this role, you will support users of a well-known commercial vehicle and mobility services platform, assisting them with service requests, account-related questions, and vehicle- or order-related inquiries. You will play a key role in ensuring customers receive clear, efficient, and reliable support throughout their service journey. Join an international and fast-paced environment where customer experience is at the heart of everything, and where your support helps customers feel confident and well taken care of. What you will be doing • Managing incoming customer interactions via phone, chat, and email • Assisting customers with service requests, order updates, modifications, and billing-related questions • Supporting users with account access and profile-related inquiries • Providing accurate information about services, policies, and operational procedures • Handling customer concerns in a professional, solution-oriented, and empathetic manner • Ensuring a high level of customer satisfaction by delivering timely and clear support Job requirements • Fluency in Danish and English, both written and spoken • Strong communication skills and a service-oriented mindset • Good problem-solving abilities and attention to detail • Ability to stay calm and professional when dealing with time-sensitive or complex situations • Previous experience in customer support, automotive services, logistics, or technical support is considered an advantage • Interest in automotive, transportation, or digital service platforms is a plus What is offered • Competitive monthly salary plus two additional salaries per year • Relocation package including flights and accommodation • Referral program with attractive bonuses for recommending friends • Private health care benefits and access to various discounts • Comprehensive paid training delivered by certified instructors • Engaging company events, community initiatives, and social responsibility projects • Free online Greek language courses • Modern offices with comfortable break areas and a positive working atmosphere • Employment with a Great Place to Work–Certified company that values diversity and inclusion This role offers an excellent opportunity to build an international career within a global automotive technology environment, develop valuable customer service skills, and grow professionally in a supportive and inclusive workplace that promotes equal opportunities for everyone.
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- Paris
Travel Experience Specialist – Paris
Imagine organizing a surprise dinner at an exclusive restaurant, securing last-minute tickets for a sold-out event, or coordinating seamless international travel for demanding clients. As a Travel Experience Specialist, you will support premium members with their lifestyle and travel needs, delivering highly personalized service and building strong, long-term relationships. This role goes beyond traditional customer support. You will create memorable experiences by anticipating needs and delivering tailored solutions with professionalism and creativity. Your Responsibilities In a dynamic and service-driven environment, you will handle a variety of high-end requests, such as: Restaurant bookings, transport arrangements, and local mobility services Travel organization including flights, accommodation, and itineraries Support related to insurance matters and payment services Providing tailored recommendations for lifestyle, dining, and travel experiences Your mission will be to offer proactive and creative solutions while ensuring each client enjoys a smooth and exceptional experience. In this role, you will: Communicate with members via phone and digital platforms Understand client expectations and deliver personalized support Add value beyond the original request to create memorable moments Ensure accuracy, reliability, and service excellence at every stage Analyze requests carefully and provide suitable solutions within required timeframes Document and monitor requests using internal systems such as CRM and ticketing tools Your Profile Native-level French with excellent written and verbal communication skills Professional fluency in English Additional languages such as Spanish, German, or Italian are a plus Strong interpersonal and communication skills Service-oriented mindset with a focus on quality and detail Strong organizational skills and the ability to manage multiple requests simultaneously Comfortable using digital tools such as Microsoft Office and CRM platforms Experience & Background Bachelor’s degree or equivalent qualification Previous experience in travel, hospitality, luxury services, or high-end customer support is advantageous Customer-focused, proactive, and solution-driven attitude Ability to work effectively within a team in an international environment What We Offer Permanent position located in Paris Flexible rotating shifts from Monday to Sunday between 7:00 AM and 10:00 PM Modern office environment within an international company Supportive team culture focused on quality and service excellence Meal vouchers covered at 60% 75% reimbursement of public transportation plus sustainable mobility allowance Hybrid work option with up to 2 days remote work per week after 6 months A company culture that values diversity, inclusion, and equal opportunities Join an international team in Paris as a Travel Experience Specialist supporting premium members with travel planning, restaurant bookings, and lifestyle requests while delivering exceptional personalized service.
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- Nuremberg
Sales Agent – B2B SaaS (m/w/d)
Are you a driven sales professional looking to grow your career in a fast-paced SaaS environment? Do you enjoy building new business relationships and taking ownership of the entire sales cycle? Our client is looking for a motivated sales agent to join their growing team in Nuremberg. In this role, you will play a key part in driving new customer acquisition across the DACH region and contributing directly to the company’s revenue growth. Your responsibilities and impact as a Sales Agent Managing the full sales cycle from prospecting to closing new business Building and maintaining a strong pipeline through proactive outbound outreach Conducting discovery calls and product demonstrations for potential customers Converting qualified opportunities into new clients Working closely with the SDR team to ensure high-quality lead qualification Identifying market trends and opportunities within the fire and security sector Optimising outreach strategies including messaging, channels, and cadence Maintaining accurate CRM data and pipeline visibility Achieving quarterly and annual revenue targets Skills, qualifications and interests you need to succeed in this role 2–5 years of experience in B2B SaaS sales Proven experience managing a sales pipeline and closing deals Track record of achieving sales targets Strong communication and relationship-building skills Experience working with structured sales methodologies such as BANT, SPIN, or MEDDIC Experience using CRM systems for pipeline management Native-level German Professional working proficiency in English What’s in it for you? Permanent contract Competitive salary from 48,000 euros gross per year Commission up to 13,500 euros per year, with uncapped earning potential for overachievement Additional incentives and performance-based rewards Hybrid working model: three days in the office and two days remote Standard 40-hour work week with an early finish on Fridays Clear career progression opportunities towards a Sales Executive role The opportunity to join a growing SaaS company in a rapidly developing market Your future company You will join an innovative SaaS company providing digital solutions that help service businesses streamline operations, improve compliance management, and gain real-time visibility over their field activities. The company already supports over 250 customers and operates in a rapidly growing market within the fire and security industry. You will become part of a small, experienced sales team working closely with Sales, Marketing, and RevOps to continuously improve sales performance and market positioning. If you are looking for the opportunity to own your territory, build your pipeline, and grow within a dynamic SaaS environment, this could be the perfect next step in your career.
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- Paris
Business Developer Polish
Business Developer (Market Expansion - Poland) Paris (Heart of the city) Competitive Package + Stock Options 2-5 years of XP (Junior to Mid) Polish (Native) WHAT’S THE PROJECT? The project is to build the world’s first "Stock Exchange" for e-commerce inventory. Out-of-stock items are the #1 killer of online sales. They have built the proprietary tech that allows retailers to sell products they don’t have in stock by syncing with the inventory of other official stores in real-time. The Mission: Zero waste, zero missed sales. Creating a global shared inventory. The Momentum: €50M+ raised with top-tier VCs (Eurazeo, daphni). Doubling in size every year. The Tech: A high-end Rust-based infrastructure that handles millions of synchronizations per second. Our client is already a leader in France and expanding aggressively across Europe. The Polish market is a massive opportunity, and we need a "launcher" to own it. You’ll be joining a diverse, high-performance team (80+ people, 20+ nationalities) in their amazing Paris HQ. WHAT IS YOUR ROLE IN THIS? You aren't just selling a tool; you are selling a strategic partnership. You don't "sell" goods—you enable a new way of doing business. Own the Polish Market: Research, qualify, and hunt down the top e-retailers in Poland to join the network. Full Sales Cycle: From the first cold message to high-level negotiations and closing. You own the deal end-to-end. Cross-Functional Play: Work with the Tech and Ops teams to ensure your new partners are onboarded perfectly. Strategic Growth: Help define and refine the Go-To-Market strategy for Eastern Europe. Intellectual Challenge: Negotiate complex partnerships involving technical, legal, and operational dimensions. OK, WHAT DO YOU NEED? Hunter Mindset: You love the thrill of the chase and are a master of outbound (calls, LinkedIn, emails). Tech Curiosity: You can understand and explain complex systems to high-level decision-makers. Ambitious & Resilient: You don’t take "no" for an answer; you take it as a challenge.
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- Madrid
Spain Country Commercial Lead
Spain Country Commercial Lead (Future Country Manager ) Madrid (Hybrid) Competitive Package + Stock Options From 5 years of XP Spanish (Native) 50k - 70k OTE WHAT’S THE PROJECT? The project is to take a proven, high-growth Insurtech model and make it the #1 player in Spain. Insurance for SMEs has been broken for decades—opaque, slow, and analog. They are fixing it. The Mission: Radical simplicity for TPE/PME insurance. The Momentum: Series B ($41M total raised) and already 2,500+ Spanish clients signed. The Tech: A proprietary platform that turns weeks of paperwork into minutes of digital bliss. This is a unique train to jump on. You aren't just "joining a company"; you are launching a country. You’ll work closely with a founding team of seasoned entrepreneurs who have already scaled to the top of the French market and are now betting everything on Spain. If you have an entrepreneur mindset, thrive in "zero-to-one" environments, and execute with radical resilience, this is your next move. WHAT IS YOUR ROLE IN THIS? You start as a Player-Coach with a clear North Star: within 12-18 months, you transition into the Country Manager role. Lead from the front: Carry your own quota initially to master the pitch and the local market nuances. Scale the Engine: Manage and grow the current team of 3 A-players in Paris. GTM Strategy: Identify high-impact local partnerships (accountants, brokers, B2B platforms) to flood the pipeline. Performance DNA: Track, monitor, and analyze sales metrics to turn the Spanish branch into a predictable revenue machine. Culture Builder: Set the standard for excellence and ambition for the Madrid office. OK, WHAT DO YOU NEED? 5+ years XP in B2B Sales (Full Cycle), ideally in a high-growth SaaS/Fintech environment. Leadership: Previous experience managing/coaching a sales team is a must. Strong Outbound Skills: You aren't afraid to pick up the phone and show the team how it's done. Ambitious Mindset: You are looking for a "C-level" trajectory and are ready to put in the work to get there. Fluent English (French is a nice-to-have bonus).
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- Erfurt
Customer Success Manager
Location & Work Model: Erfurt, DE | Hybrid Project Highlight: Ownership of Strategic Accounts & Path to Head of Customer Succes Salary: from €55,000 base + 10-15% OTE Bonus The Project: Strategic Growth & Leadership Our client is a powerhouse in the European Field Service Management (FSM) software space, functioning as an operating system for the utility and energy sector. As part of a market-leading international FSM group, they are stable, well-funded, and expanding at a pace that offers significant long-term career potential. To support this growth, they are looking for a highly driven Customer Success Manager who aspires to do more than just manage accounts. This role is designed for a future leader who will take ownership of strategic relationships today, with a clear, performance-based development path toward becoming Head of Customer Success. The Role & Responsibilities We are looking for a strategic lead who is as comfortable discussing the ROI and contract renewals, as they are coordinating with technical teams to solve high-priority operational challenges. In this role you will be the central coordination point between customers and internal technical teams. Strategic Account Ownership: You own the satisfaction and retention of a core portfolio. You will work directly with executive leadership to manage high-value accounts and conduct strategic business reviews as well as onsite engagements. The Path to Leadership: This is not just a manager role; it’s a blueprint for your career growth. We are looking for someone who will eventually own the Customer Success function, lead our Support teams and shape how we deliver excellence across the entire post-sales journey. Escalation Mastery: You are the stabilizing force in challenging environments. You bring structure and transparency to complex customer situations, aligning internal teams (Support, R&D, Management) to ensure obstacles are turned into successful outcomes. Product Influence: You will act as the bridge between the market and developers. You’ll gather and prioritize customer feedback to ensure the product roadmap reflects the real-world needs of the utility sector. Enablement & Community: You will lead workshops, training sessions, and webinars to ensure customers generate maximum value from the solution. What You Should Bring We are looking for a hybrid of a Customer Advocate and a Process-Oriented Leader. The Experience: 2–5 years in B2B SaaS (Customer Success, Account or Project Management). You understand the complexity of long-term software relationships. The Toolkit: Technical literacy in software architecture (e.g., web services, XML) and a structured, analytical mindset. The Ownership DNA: You see this role as a career-defining step. You are ambitious, resilient, and comfortable navigating high-stakes stakeholder environments. The Language: Native-level of German and professional level of English for international collaboration. Mobility: A willingness to travel and be in the field with clients roughly 1–4 days per month. What’s In It For You? High-Impact Visibility: Direct exposure to executive leadership and the ability to influence organizational development. The Best of Both Worlds: The agile, driven environment of a specialized firm combined with the international stability of a larger international group. The Environment: A modern office in central Erfurt with an inner courtyard and excellent local access. Growth: A transparent path to a Head of Department role in a crisis-proof industry (Utilities & Energy). Mentorship: You will benefit from one-on-one mentorship with the CEO, providing a fast track for professional development and leadership experience.
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- Barceloneta
Chargé de recouvrement à Barcelone
Chargé de recouvrement A Barcelone 1 jour TT & Horaires Flexibles 30 jours de congés payés 24K + 3/8% Bonus (En fonction du CA Généré) QUEL EST LE PROJET ? Ce projet est l’opportunité pour toi d’exprimer ton talent et ton ambition au sein d’une start-up de 40 collaborateurs, qui offre un accès à toutes les données légales et financières des entreprises. Chaque jour, plus de 3 milliards de données sont mises à disposition des utilisateurs via la plateforme SaaS (ça fait beaucoup, non ?). L’ambition de notre client ? Devenir le numéro 1 en France, puis en Europe dans l’accès aux données business, un marché qui n’a pas vu de nouveaux acteurs depuis 20 ans. Malheureusement l’entreprise fait face à des retards de paiements !! c’est la que tu intervient. ET TON ROLE ? En tant que chargé de recouvrement tu devras : Gérer les impayés clients : Piloter les comptes clients en lien avec la Comptabilité ; Garantir le suivi des relances clients ; Gérer les règlements clients : Faire respecter les procédures internes, les conditions générales de ventes ; Tu es le garant des impayés et c’est d’ailleurs sur ça que se base ton bonus Relancer les clients: Réaliser les relances téléphoniques et écrites, en application de la « Credit Policy» Préparer les dossiers contentieux ; Participer aux réunions avec les fonctions commerces pour les revues de balance client. OK, ET TU AS BESOIN DE QUOI ? Une formation niveau BAC+2 en comptabilité, gestion, action commerciale ou force de vente + une expérience de 5 ans minimum Tu es : Dôté(e) d’un excellent relationnel, êtes orienté(e) client, organisé(e) et adaptable. Reconnu(e) pour tes capacités d’analyses, ta réactivité et ton sens des priorités. & tu maitrises les outils informatiques et le pack office (Word, Excel et Powerpoint). Alors ce job est fait pour toi ! ET BIEN D’AUTRES DETAILS À TE PARTAGER ! ✨
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- Lisbon
Danish Speaking Marketing Optimization Specialist
Do you love marketing and understand how to create marketing campaigns? The main purpose of the role is to act as a Subject Matter Expert for AdWords campaign optimization for our client’s projects. You will be part of a rapidly growing multilingual client facing team. The Team will be working onsite with and alongside internal teams for a leading online multinational company to respond to client leads and assist in the success of this project. You will receive extensive training to develop your skills to succeed in an environment that is professional, modern, fast paced and driven by excellence. Our client is committed to investing in their employees. They offer a range of training programs at the start and throughout your career with them to increase your depth of knowledge on world-class platforms and tools You will have an opportunity to collaborate with a wide variety of stakeholders, both locally and globally. Your responsibilities and impact working as Marketing Specialist : Implementing optimization solutions: building campaigns for high value advertising customers; Creating Keyword packs, bids and budget suggestions; Gathering and analysing data at account level and campaign level; Creating reports to support or aid the optimization strategies; Using optimization techniques and working on optimization aligned to customers' goals across Search, Google Search Network (GSN), Mobile and YouTube; Identifying general opportunities in an account to help sales teams seize opportunities and drive conversations with agencies and clients; Maintaining a thorough understanding of departmental process and policies; Providing excellent customer service to Account Leads; Demonstrating innovation and intuition in identifying areas requiring operational adaptation or improvement. Skills, qualifications and interests you need to succeed in this role: You have a native level of Danish and a proficient level of English You have a master's or bachelor's degree in Digital or Marketing fields You have at least one internship experience related to this field You have an analytical set and experience with figures You preferably have a Google Ads and Analytics certification You are energetic, innovative and working proactively at a fast pace You are excited about intercultural communication and the expatriate lifestyle You are living in or willing to relocate to Lisbon for an international career and life experience What's in it for you? Pleasant and inspiring working atmosphere Opportunity to be part of a rapidly expanding global organization with irreproachable reputation Professional development and clear career path Training & development opportunities Competitive salary & relocation allowance and assistance* Free fruit, coffee, tea and water and a lot more! *Only applies to candidates relocating from outside of Portugal Your Future Company: Working in sunny Lisbon at one of the world's leading professional service companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality. Is this project not the best fit for you? Feel free to check out other opportunities for Danish speakers or send us your CV to be considered for other projects or future opportunities.
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- Amsterdam
Dutch Founding Sales Executive
Ready to build a market from scratch and shape the future of digital insurance in the Netherlands? Our client is one of Europe’s fastest-growing insurtech scale-ups, founded in 2021 and backed by more than €41M in funding. With tens of thousands of customers already served across Europe, the company is now entering its most promising international market: the Netherlands. To make this expansion a success, they are looking for their first commercial hire in the country. You will sign the first Dutch clients, structure the local sales approach, and lay the foundation for a scalable sales engine. You won’t just join a launch. You will help make it succeed. Your responsibilities Adapt the pitch and sales strategy to the Dutch market Refine scripts, qualification frameworks, and objection handling Collaborate closely with Product, Insurance, and Customer Care teams Contribute to defining scalable processes and best practices Driving inbound sales performance Convert inbound leads into customers in a full-cycle sales model Manage the entire sales process from qualification to closing Understand client needs and propose tailored, high-value solutions Track KPIs and manage your pipeline with a data-driven approach Identify conversion gaps and improvement opportunities Contribute to building the Dutch sales playbook Support the foundations for future hiring and team development Your profile Dutch native level with strong English (C1 minimum) 2–4 years of B2B sales experience, ideally within a scale-up or fast-growing environment Experience selling products that require explanation and trust (SaaS, fintech, insurance, services) Analytical, structured, and KPI-driven Entrepreneurial mindset: you enjoy building from zero Strong feedback culture fit and team-oriented attitude Ambitious, with clear leadership potential Management experience is a plus, but this is not a manager role from day one. The focus is performance, structure, and long-term growth. What’s in it for you? Salary range depending on experience Uncapped bonus with quarterly payouts Equity package (approximately 30 percent of salary in stock options) Fast career progression opportunities Hybrid work model with flexibility Direct exposure to leadership and founders The opportunity to build and shape a new European market Why join at this stage? First commercial hire in the Netherlands Real impact from day one Strong financial backing and proven international expansion model A mission-driven company modernizing a traditional industry Clear path toward leading your own team If you are looking for a high-impact role where you can combine sales excellence, strategic thinking, and leadership ambition, this opportunity offers exactly that.
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- Barcelona
AI Engineer
Salary: €80K – €150K Industry: Health-Tech / AI Location: Remote-First (Europe) with a hub in Barcelona Stack: Python, FastAPI, LiveKit, RAG, GCP, Multi-agent LLMs The Company You will be joining a high-growth Health-Technology venture based in Barcelona that has just hit a major inflection point. They are the innovators behind a cutting-edge AI assistant that acts as a digital partner for clinical teams, recently going live with major health systems across Europe. They are scaling rapidly to meet significant healthcare contracts, moving from MVP to large-scale production. This is an international team of clinical experts and elite engineers who believe AI should solve mission-critical medical problems in real-time. If you want to build the technical foundation of a future leader in healthcare AI, this is your moment. The Role As a AI Engineer, you will take end-to-end ownership of the "brain" service that powers their entire platform. They are looking for a heavy-hitter to design and operate multi-agent systems that are safe, compliant, and ultra-fast. In this high-autonomy role, you will collaborate directly with a tight-knit 3-person AI team to solve some of the hardest challenges in the industry: real-time voice AI and safety-critical systems in a highly regulated environment. Your Responsibilities Scale the AI "Brain": Own the architecture and production deployment of AI systems as they scale to meet major enterprise healthcare contracts. Master Real-Time Voice: Engineer low-latency streaming audio systems, ensuring the AI can "listen" and respond with human-like speed and accuracy. Orchestrate Multi-Agent Systems: Build and manage complex agent architectures and RAG pipelines that are already proven in production. Prompt Engineering at Scale: Lead the evolution of LLM fine-tuning and programmatic prompt optimization to maintain medical-grade quality. Software Excellence: Apply strong software engineering fundamentals to ensure the AI is not just "smart," but robust, scalable, and compliant. What You Need Experience: 6–7+ years in ML/AI with a proven track record of taking AI products from 0 (MVP) to 1 (Production). Startup DNA: You thrive in high-intensity environments and have a background in fast-moving tech startups. Technical Depth: Expert-level Python and deep experience with RAG, multi-agent systems, and low-latency streaming/voice AI (LiveKit, WebRTC). Industry Savvy: Experience in healthcare AI or other highly regulated/compliant industries is a massive plus. Autonomy: You are a self-starter who excels with minimal supervision—moving easily between ML research and production-grade software. What’s in it for You? Meaningful Impact: You aren't just building a chatbot; you are building safety-critical systems that improve how healthcare is delivered. High-Level Ownership: As an early hire, you will shape the technical foundation of the company and tackle genuinely difficult engineering hurdles. Flexible Setup: They offer a European remote-first model, with occasional visits to their vibrant office in Barcelona. Direct Collaboration: Work alongside a best-in-class AI team and clinical experts in a flat, high-energy hierarchy.
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- Barcelona
Research Executive
As a Research Executive in our Quantitative Team, you will deliver end-to-end quantitative consumer research projects, and leverage internal data to answer client’s needs. You will be reporting to the Consumer Insights Research Director. About the company: This company is a market research and data insights firm focused primarily on African markets. It specialises in collecting, analysing, and delivering consumer, retail, and brand data to help companies make better business decisions across the continent. 1. Market Data Products They offer a suite of proprietary data products and trackers that provide ongoing insights. 2. Consumer Panels & Surveys 3. Qualitative Research & Product Testing 4. Custom Research Projects Their data and insights are sold to a variety of clients, that rely on their data to understand consumer behaviour, track competitors, optimise product portfolios, and make strategic decisions across Africa. Your tasks Preparing questionnaires and defining samples to allow proper data collection Monitoring fieldwork to ensure proper execution and data quality Analyzing research data, using statistics to provide high quality interpretation of the findings Synthesizing information and insights into clear reports, tailoring presentations to the clients’ needs and presenting to clients Being the day-to-day contact for projects, liaising effectively with internal team Coordinating and managing tasks to ensure projects run smoothly and effectively, accurately, on time and within budget Proposing product improvements to better answer clients’ needs and/or facilitate internal processes.
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- Barcelona
Senior Data Analyst
As a Senior Data Analyst, you will work hand-in-hand with our quantitative research team to build the technical tools supporting our products, setting-up client interfaces and internal data analysis processes. You will be responsible for the technical pipeline — enabling the team on efficient data collection and analysis and transforming raw data into interactive, actionable visualizations that reveal the truth of the African market. You will report to the Consumer Insights Research Director and be based in our head office in Barcelona, Spain. About the company: This company is a market research and data insights firm focused primarily on African markets. It specialises in collecting, analysing, and delivering consumer, retail, and brand data to help companies make better business decisions across the continent. 1. Market Data Products They offer a suite of proprietary data products and trackers that provide ongoing insights. 2. Consumer Panels & Surveys 3. Qualitative Research & Product Testing 4. Custom Research Projects Their data and insights are sold to a variety of clients, that rely on their data to understand consumer behaviour, track competitors, optimise product portfolios, and make strategic decisions across Africa. Your tasks Data analysis process: own, recommend and enable an efficient and high quality process for quantitative data analysis. Develop tools and training needed to support the research and scripting teams collaboration and serve as the reference to enable projects’ delivery. Statistical Validation: serve as a guide to the research team on applying advanced statistical methods. Ensure high quality data analysis, supporting the development of regression, drivers and segmentation modeling Dashboard Development: design and maintain interactive dashboards to answer both internal needs and client-direct data interaction Research Collaboration: liaise effectively with internal research team members to translate their research objectives into technical requirements. Develop custom metrics within our database to provide deeper layers of analysis Act as a day-to-day coach for Scripting and Data Analysts to grow company data expertise
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- Porto
Customer Service Agent in Portugal - Polish Speaker
Polish Operations Support Expert in Portugal Job description Are you fluent in Polish and looking for an exciting career opportunity in beautiful Portugal? Join a leading global company as a Polish Operations Support Expert, where you’ll enjoy professional development, competitive pay, and a supportive work environment. We’ll ensure a smooth transition with a relocation package that includes flights and hotel accommodation. Your Responsibilities as a Polish Operations Support Expert: Provide exceptional Polish-speaking customer support through phone, email, and chat. Understand customer needs and deliver effective, personalized solutions. Troubleshoot technical or product-related issues with professionalism and efficiency. Collaborate with internal teams to resolve customer inquiries and ensure satisfaction. Accurately document customer interactions to ensure smooth follow-up processes. Stay informed about company products, services, and policies to deliver world-class support. Why Choose Us? What’s in it for You? Performance-based bonuses: Rewarding your success and commitment. Relocation package: Includes flights and hotel accommodation to make your move stress-free. Career growth opportunities: Access training, upskilling programs, and potential for internal promotions. Work for a renowned international company with a strong global reputation. Be part of a multicultural environment, working alongside colleagues from around the world. Additional perks: Health insurance, company events, and a supportive work culture. Experience life in Portugal: Enjoy the country’s breathtaking coastlines, golden beaches, warm climate, and rich cultural heritage. Skills, Qualifications, and Interests We’re Looking For: Native-level or fluent Polish (written and spoken). Proficiency in English (B2 level or higher) to communicate in a global environment. Strong problem-solving and communication skills with a focus on customer satisfaction. Comfortable with technology and learning new tools quickly. Prior customer support experience is an advantage but not required—we provide comprehensive training. A positive attitude, team-oriented mindset, and willingness to grow within the company. Ready for Your New Adventure? Apply now to start your career as a Polish Operations Support Expert in Portugal. Take advantage of great benefits, career opportunities, and the chance to live and work in one of the most beautiful countries in the world.
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