Are you passionate about maintaining online safety and quality experiences for users? Do you bring sharp attention to detail, strong decision-making skills, and a native command of French? This is your opportunity to become part of an international team and make an impact in the dynamic world of e-commerce!

Your responsibilities and impact as a Content Moderator will be:

• Reviewing user-generated content to ensure it aligns with internal policies, legal regulations, and quality standards

• Applying rational and market-specific decision-making to assess and escalate sensitive or non-compliant content

• Becoming an expert on the platform's products, services, and standards to ensure optimal moderation accuracy

• Working within agreed service levels and targets, ensuring quick turnaround without compromising quality

• Adapting to frequent policy updates and operational changes in a fast-paced environment

• Supporting the community by keeping the platform safe and compliant while delivering empathetic and clear communication

• Managing spikes in content volumes during peak times (e.g. promotional seasons)

Skills, qualifications and interests you need to succeed in this role:

• Native level of French and a solid B2 level of English (minimum required for internal communication)

• Experience in content moderation, customer service, or a related field is a plus

• Strong understanding of the e-commerce environment and customer expectations

• Excellent written and verbal communication skills

• A high level of empathy, focus, and resilience when handling sensitive material

• Flexible with working hours: you are comfortable with a 24/7 rotating schedule, including weekends and 2 rotating days off per week

• Ability to work with shifting guidelines and processes in a dynamic team setting

What’s in it for you?

• A 3000€ welcome bonus to celebrate your new start!

• Join a growing international company with a people-first culture

• Work in a multicultural and supportive team environment

• Stable position with long-term opportunities to grow

• Initial training to fully prepare you for the role

Ready to protect and enhance the experience of millions of users in the digital marketplace? Apply today and bring your attention to detail to a role that makes a real difference!

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