Camille Chavagneux

Une livraison de fleurs à New York, une réservation dans un restaurant renommé ou tout simplement la commande d’un taxi… En tant que Concierge, vous prenez en charge les demandes de Membres Premium et construisez avec eux une relation de confiance durable, basée sur un service personnalisé et de haute qualité. Vos missions Au sein d’un environnement exigeant et orienté excellence, vous serez en charge de répondre à une grande variété de demandes, notamment : Réservations de restaurants, taxis et prestations de mobilité Organisation de voyages et réservation de billets d’avion Assistance liée à l’assurance ou aux services de paiement Conseils personnalisés, recommandations lifestyle et suggestions sur mesure Curieux(se), réactif(ve) et ingénieux(se), vous saurez proposer des solutions adaptées à chaque situation afin d’offrir une expérience unique et premium à chaque membre. Vous incarnerez les standards élevés du service de conciergerie haut de gamme en : Gérant la relation client par téléphone et canaux digitaux Anticipant les besoins et les attentes des membres Allant au-delà des demandes initiales pour surprendre positivement Garantissant un haut niveau de qualité, de rigueur et de fiabilité Identifiant précisément les besoins clients et formulant des recommandations pertinentes dans les délais impartis Assurant un suivi rigoureux des demandes via les outils internes (CRM, systèmes de ticketing) Votre profil Excellente maîtrise du français, à l’oral comme à l’écrit Anglais courant indispensable Une troisième langue (espagnol, allemand ou italien) est un atout Très bonnes qualités relationnelles : écoute, courtoisie, sens du service Sens aigu du détail et de la satisfaction client Capacité à gérer plusieurs demandes simultanément avec organisation et autonomie Aisance avec les outils informatiques et bureautiques (Office, CRM) Expérience souhaitée Niveau minimum : BTS ou équivalent Une première expérience dans le voyage, l’hôtellerie, le luxe ou le service client premium est un plus Réactivité, empathie et persévérance Goût du travail en équipe dans un environnement exigeant et multiculturel Conditions du poste  CDI à pourvoir dès que possible à Paris Horaires : du lundi au dimanche, entre 7h et 22h (planning en rotation) Environnement de travail moderne et stimulant Équipe dynamique, bienveillante et orientée excellence Tickets restaurant pris en charge à 60 % Remboursement Navigo à 75 % et forfait mobilité durable 2 jours de télétravail par semaine après 6 mois d’ancienneté Entreprise engagée en faveur de la diversité et de l’inclusion

Consultant(e) SEA / SMA  Barcelone, Espagne Contrat V.I.E (24 mois) Français (Natif) & Anglais (Courant/C1) 3 à 4 ans d’XP en Agence 35K - 45K€ OTE Mutuelle Alan (100%) C’EST QUOI LE PROJET ? Rejoindre une agence de Marketing Digital en pleine explosion basée à Barcelone. Depuis 8 ans, l'équipe bouscule le marché avec une approche pragmatique : le ROI avant les rapports inutiles. Aujourd'hui, c'est une équipe de 25 passionnés, plus de 200 clients actifs (de la start-up au grand groupe comme Popcarte ou Motoblouz) et 10M€ de budget publicitaire géré. L'objectif ? Devenir la référence internationale sur les projets multi-marchés !!!! ET TON RÔLE DANS TOUT ÇA ? Rattaché(e) au Head of Performance, tu gères ton portefeuille clients en totale autonomie. Tu es l'expert(e) acquisition qui transforme leurs investissements en croissance. Tes missions : Stratégie : Auditer les sites, benchmarker la concurrence et définir des stratégies d'acquisition sur-mesure. Ops (SEA & SMA) : Setup et optimisation des comptes Google Ads, Meta Ads, LinkedIn Ads et Microsoft Ads. Tracking & Data : Mise en place de plans de taggage complexes (GTM, GA4, API CAPI, Datalayer). On ne rigole pas avec la donnée. Créativité & CRO : Création de landing pages, rédaction d'annonces percutantes et brief/conception de créas (images, vidéos, GIFs). Reporting : Création de dashboards automatisés via Looker Studio et animation des points clients (calls hebdo/mensuels). OK, ET TU AS BESOIN DE QUOI ? Nous attendons : Une expertise prouvée : 3 à 4 ans en agence. Tu as déjà géré des budgets mensuels supérieurs à 20k-30k€. Un profil hybride : Tu maîtrises aussi bien l'aspect technique (tracking/data) que l'aspect business (conseil/stratégie). Un état d'esprit : Tu n'es pas un exécutant. Tu sais challenger tes clients, défendre tes visions et vulgariser des concepts complexes. L'éligibilité V.I.E (Impératif) : Entre 18 et 28 ans, ressortissant de l'EEE, et n'ayant jamais travaillé en Espagne.

Une livraison de fleurs à New York, une réservation dans un restaurant renommé ou tout simplement la commande d’un taxi… En tant que Concierge, vous prenez en charge les demandes de Membres Premium et construisez avec eux une relation de confiance durable, basée sur un service personnalisé et de haute qualité. Vos missions Au sein d’un environnement exigeant et orienté excellence, vous serez en charge de répondre à une grande variété de demandes, notamment : Réservations de restaurants, taxis et prestations de mobilité Organisation de voyages et réservation de billets d’avion Assistance liée à l’assurance ou aux services de paiement Conseils personnalisés, recommandations lifestyle et suggestions sur mesure Curieux(se), réactif(ve) et ingénieux(se), vous saurez proposer des solutions adaptées à chaque situation afin d’offrir une expérience unique et premium à chaque membre. Vous incarnerez les standards élevés du service de conciergerie haut de gamme en : Gérant la relation client par téléphone et canaux digitaux Anticipant les besoins et les attentes des membres Allant au-delà des demandes initiales pour surprendre positivement Garantissant un haut niveau de qualité, de rigueur et de fiabilité Identifiant précisément les besoins clients et formulant des recommandations pertinentes dans les délais impartis Assurant un suivi rigoureux des demandes via les outils internes (CRM, systèmes de ticketing) Votre profil Excellente maîtrise du français, à l’oral comme à l’écrit Anglais courant indispensable Une troisième langue (espagnol, allemand ou italien) est un atout Très bonnes qualités relationnelles : écoute, courtoisie, sens du service Sens aigu du détail et de la satisfaction client Capacité à gérer plusieurs demandes simultanément avec organisation et autonomie Aisance avec les outils informatiques et bureautiques (Office, CRM) Expérience souhaitée Niveau minimum : BTS ou équivalent Une première expérience dans le voyage, l’hôtellerie, le luxe ou le service client premium est un plus Réactivité, empathie et persévérance Goût du travail en équipe dans un environnement exigeant et multiculturel Conditions du poste  CDI à pourvoir dès que possible à Paris Horaires : du lundi au dimanche, entre 7h et 22h (planning en rotation) Environnement de travail moderne et stimulant Équipe dynamique, bienveillante et orientée excellence Tickets restaurant pris en charge à 60 % Remboursement Navigo à 75 % et forfait mobilité durable 2 jours de télétravail par semaine après 6 mois d’ancienneté Entreprise engagée en faveur de la diversité et de l’inclusion

Join a fast-growing, high-end service environment delivering premium concierge and customer care solutions to an exclusive international clientele. As a Junior Concierge Manager, you will play a key role in supervising, supporting, and developing a team of Concierge Advisors, while ensuring outstanding service quality, operational performance, and team cohesion in a demanding luxury-oriented setting.   Start date: ASAP Location: Lisbon Your Responsibilities As part of the operations team, you will be responsible for the day-to-day supervision and development of a concierge team. Your main responsibilities will include: Leading, coaching, and supporting a team of Concierge Advisors in their daily activities Ensuring the achievement of team objectives (SLA, QoS, customer satisfaction, response relevance, and turnaround times) Monitoring service quality, productivity, and adherence to internal procedures and service standards Overseeing and following up on ongoing client requests and complex cases Participating in recruitment, onboarding, training, and integration of new team members Tracking HR-related indicators (attendance, scheduling, performance, training needs) Managing daily activity monitoring (breaks, workload distribution, urgent requests, coaching, prioritisation) Supporting the resolution of customer dissatisfaction and contributing to a positive team dynamic Ensuring smooth communication between teams and management Identifying, reporting, and following up on any operational or technical issues related to tools or systems You will join a demanding and dynamic environment, focused on delivering service that meets the highest standards of the premium and luxury sector. Your Profile The ideal candidate will: Have a first successful experience in team management or coordination, ideally within concierge services, premium customer service, hospitality, or travel Demonstrate strong organisational and interpersonal skills Show leadership, active listening, and a strong customer service mindset Be rigorous, proactive, and results-driven Be fluent in French (native or near-native level) and English, both written and spoken Be comfortable using Microsoft Office tools Enjoy working in a fast-paced, international, and multicultural environment Working Conditions Permanent contract with a 3-month probation period Full-time role, Monday to Sunday, between 7:00 and 22:00, based on rotating schedules Modern office environment located in central Lisbon Immediate start (March 2nd latest) 23,100€ gross yearly + 698€ quarterly bonus + 1,000€ yearly bonus on targets

This international pharmaceutical wholesale group was founded in Barcelona in 2000 and has experienced strong growth over the past years, expanding from a small local team to more than 200 employees across Europe. From its headquarters in Sant Feliu de Llobregat, the company coordinates key functions such as regulatory and legal affairs, warehousing and repackaging, administration, and sales. It also operates offices in Germany, France, Italy, the Netherlands, Portugal, and the UK, serving over 3,500 B2B clients with a portfolio of more than 270 pharmaceutical products. The company specialises in the European pharmaceutical wholesale market, focusing mainly on highly regulated medicinal products, supplied exclusively to pharmacies, hospitals, and wholesalers. Your future role As a Junior Regulatory Affairs Officer, you will join a growing regulatory team that plays a critical role in ensuring smooth logistics and full compliance across different European markets. Acting as a link between purchasing teams and warehouse operations, you will help prevent disruptions by making sure all product and regulatory information is fully aligned. This is a role with a learning curve, where you will be trained step by step and gradually gain autonomy in a fast-paced, detail-driven environment. Your responsibilities Prepare, review, and submit regulatory documentation to the relevant authorities Maintain and update existing licences in line with regulatory requirements Verify that product details comply with the regulations of the destination country and implement necessary adjustments Communicate with regulatory authorities, mainly in German, ensuring clear and accurate written correspondence Monitor regulatory changes and support their implementation in internal processes Collaborate closely with purchasing and operations teams to support portfolio expansion Your profile Degree in Life Sciences (Biology, Chemistry, Pharmacy or similar) is a plus C1 level of German and C1 level of English are mandatory Previous exposure to regulatory or legal affairs is an advantage Strong attention to detail and a structured way of working Comfortable working in a fast-paced, operational environment Open to local candidates and international profiles willing to relocate This position is not suited for licensed pharmacists What’s in it for you Competitive entry-level salary of €25,000, with a structured review after 3 months  Full-time contract (40 hours/week), Monday to Friday Flexible working hours within a defined framework Fully on-site role, working closely with physical products and operational teams Hands-on onboarding with gradual responsibility increase Join a growing team in Spain while collaborating with experienced international colleagues Private health insurance after 3 years

You are interested in technology and know a few things about it? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?  Your responsibilities and impact as Technical Support for Smart Home Devices will be: Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels Ensure excellent customer satisfaction through responding in an appropriately and friendly manner You will work in a multicultural team environment alongside a diverse team Skills, qualifications and interests you need to succeed in this role: You are a native Italian speaker (this is a must!) + a good level of English  You have experience in technical troubleshooting (1 year mandatory!) You are motivated and committed to your work You have no troubles with writing in French You are a team player and willing to work with many other nationalities Sales/ Commercial background is a plus Previous experience in Customer Service or credit recovery experience is a plus What’s in it for you? CDI - 3 months of trial period Working hours: Monday to Sunday, rotating shifts 8 am to 5 pm A package in line with the market: 1100€ gross/month (paid 14x) + 100€ / month performance bonus + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Lisbon hub. Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

We are looking for a German-speaking Sales Agent to join an international iGaming environment in Madrid. This is a full-time, on-site position, focused on B2C outbound sales, with an ASAP start. You will be part of a newly built team and play a key role in player acquisition, contacting existing leads and encouraging engagement and activity on the platform. This role suits someone who is sales-driven, confident on the phone, and motivated by performance and bonuses. Key Responsibilities Make outbound calls to a provided list of players/leads Convince and engage players to register, deposit, and play Apply consultative and persuasive sales techniques Work towards individual performance targets and KPIs Accurately document calls and outcomes in the CRM Handle multiple tasks simultaneously while speaking with customers Follow internal procedures and compliance guidelines Requirements Native-level German Good level of English (internal communication) Strong sales mindset with a clear motivation for outbound sales Previous experience in B2C sales, call center, or outbound roles is a strong advantage Experience with any CRM system (ability to adapt quickly is essential) Comfortable working in a target-driven environment Available full-time and able to start ASAP Able to work on-site in Madrid What’s Offered Fixed salary: negotiable up to €40,000 gross per year Monthly performance bonus: €500–€1,000 gross Fixed weekday schedule (no weekends) Modern offices in central Madrid International, fast-growing environment Opportunity to be part of a team built from scratch, with long-term growth potential About the Company The company operates in the iGaming industry, combining service expertise (marketing, CRM, player retention, operations) with the operation of its own online casino brands. Founded in 2019, the company has grown to around 80 employees across multiple countries. While most teams work remotely, sales and customer-facing roles are based on-site in Madrid, where a new office has recently been opened. The German-speaking sales function is currently being created and is a high priority for the business.

Develop your career in premium customer service by joining a high-end concierge team in Lisbon. We are looking for an Italian-speaking Concierge to provide tailored lifestyle services and travel assistance to VIP clients. If you are service-oriented, organised, and passionate about delivering exceptional experiences, this opportunity is ideal for you. About the Role As an Italian-speaking Concierge, you will support clients with personalised lifestyle and travel solutions. You will work across multiple channels and ensure every interaction reflects a high-quality and reliable standard. Responsibilities Manage client requests in Italian via phone, email, WhatsApp, and other communication tools Organise travel bookings, restaurant reservations, event access, and personalised lifestyle recommendations Provide expert guidance on leisure activities, cultural events, dining options, and travel planning Handle complex or urgent situations with efficiency and discretion Use internal ticketing systems to organise, prioritise, and follow up on requests Deliver a premium and customer-focused service experience Your Profile Native-level Italian speaker Strong command of English Good level of English for internal communication Background in customer service, hospitality, tourism, luxury services, or concierge support Excellent written and verbal communication skills High attention to detail and strong organisational abilities Ability to manage multi-step requests reliably Proactive, solution-oriented, and comfortable in a dynamic environment What the Company Offers Permanent contract with a 3-month probation period 40-hour workweek, Monday to Saturday, rotating shifts between 7:00 AM and 8:00 PM Annual gross salary of 20,000€, paid over 14 months Quarterly performance bonus up to 698€ Hybrid work model after 3 months with two remote days per week Additional remote week at Christmas and one during summer Meal voucher card worth 8€ per working day 30€ monthly transport allowance Full health insurance including dental and optical coverage after 6 months High-quality equipment including laptop, screens, and headset Office located in central Lisbon, Avenida da Liberdade Access to Accor Group benefits through the Heartist Program Why Apply This position is ideal for candidates who want to work in premium customer care, enjoy creating personalised solutions, and are motivated by delivering exceptional service to international clients.

Are you ready to join one of the most dynamic tech environments in Europe? Do you enjoy supporting businesses in their daily operations and helping them succeed? Are you passionate about technology, digital payments, and customer experience? Then this opportunity is for you. You will be part of an international team supporting one of the world’s leading payment solutions providers, whose technology helps businesses sell anywhere, manage operations seamlessly, and connect with their customers in smarter ways. Your responsibilities and impact as a Payment Solutions Account Specialist will be Deliver exceptional B2B customer support by assisting business clients with inquiries, troubleshooting, and tailored service solutions Ensure smooth payment operations by identifying account holders, verifying account information, and following internal procedures Maintain the highest standards of professionalism and compliance with company and regulatory guidelines Manage client requests via phone, email, and chat, ensuring timely and effective resolution Contribute to an excellent customer experience through empathy, efficiency, and proactive problem-solving Collaborate with international colleagues to drive customer satisfaction and continuous improvement Skills, qualifications, and interests you need to succeed in this role Native-level French and good English communication skills High school diploma (mandatory) At least 6 months of experience in a contact centre with strong customer orientation (mandatory) Tech-savvy with a strong interest in digital platforms and payment technologies Experience working in a fast-paced environment with strong multitasking abilities High attention to detail and problem-solving mindset Excellent teamwork and interpersonal skills Experience with automated customer service platforms is a plus Background in customer support across industries such as retail, banking, or e-commerce Professional, helpful, and friendly attitude with strong listening and communication skills Strong writing, email, phone, and organizational abilities Ability to work independently and efficiently Flexibility to adapt well to change and work various shifts Availability to work on rotational shifts at the office (100%) What’s in it for you Type of contract: 6-month contract with possibility of renewal Working hours: Monday to Sunday, 24/7 (rotative shifts including night shifts) Days off: 2 rotating days per week Compensation package: Competitive monthly base salary aligned with the local market Performance bonuses and language allowance Meal vouchers and transportation reimbursement Private health and dental insurance (after six months) Relocation package for candidates outside Portugal: Flight reimbursement (up to €400) after four months Four months of company-provided accommodation in a shared flat (with rental contribution) Career development: Paid training, ongoing learning opportunities, and a clear path for progression International work environment: Join a multicultural team representing more than 80 nationalities Your future company Founded by two French entrepreneurs in 2000, this company has grown into a global leader in customer experience management, now employing over 50,000 professionals worldwide. From their international hub in Lisbon, they provide exceptional service for some of the world’s most innovative and renowned brands. Join a team where your talent, curiosity, and drive truly make an impact.

Are you passionate about helping others while navigating the latest tech tools? Are you fluent in Italian and comfortable communicating in English? Join one of Europe’s most exciting fintech companies and support small businesses in thriving with smarter payment systems. Your responsibilities and impact as an Italian-speaking Customer Support Agent will be: Assisting Italian-speaking customers via phone, email, chat, and social media channels Answering questions and resolving issues related to payment products and services Collaborating with teams across Sales, Marketing, and Product to improve customer experiences Actively identifying and suggesting improvements in processes to increase user satisfaction Managing each case with empathy and attention to detail, always prioritizing a positive user experience Skills, qualifications and interests you need to succeed in this role: Native-level Italian speaker with at least a B2 level of English Previous experience in customer service or contact centers is a plus Confident using smartphones, tablets, or computers – you're comfortable with technology Clear communicator with a friendly, problem-solving mindset Customer-centric approach: patient, empathetic, and solution-focused Curious and persistent in troubleshooting and solving problems Organized and resilient under pressure What’s in it for you? A 2000€ signing bonus to celebrate your new journey Work remotely from Porto, Portugal (you must already be based in Porto or willing to relocate) A 6-month renewable contract offering flexibility and stability Rotative schedule from Monday to Sunday between 08:00 and 19:00 Two rotating days off per week Join an innovative and fast-growing international fintech company  Be part of a mission-driven team that’s transforming access to modern payment solutions Looking for your next career move in a company where your voice matters and your work supports thousands of entrepreneurs? Apply now and be part of something that empowers small businesses across Europe and beyond! ​

Are you passionate about maintaining online safety and quality experiences for users? Do you bring sharp attention to detail, strong decision-making skills, and a native command of French? This is your opportunity to become part of an international team and make an impact in the dynamic world of e-commerce! Your responsibilities and impact as a Content Moderator will be: Reviewing user-generated content to ensure it aligns with internal policies, legal regulations, and quality standards Applying rational and market-specific decision-making to assess and escalate sensitive or non-compliant content Becoming an expert on the platform's products, services, and standards to ensure optimal moderation accuracy Working within agreed service levels and targets, ensuring quick turnaround without compromising quality Adapting to frequent policy updates and operational changes in a fast-paced environment Supporting the community by keeping the platform safe and compliant while delivering empathetic and clear communication Managing spikes in content volumes during peak times (e.g. promotional seasons) Skills, qualifications and interests you need to succeed in this role: Native level of French and a solid B2 level of English (minimum required for internal communication) Experience in content moderation, customer service, or a related field is a plus Strong understanding of the e-commerce environment and customer expectations Excellent written and verbal communication skills A high level of empathy, focus, and resilience when handling sensitive material Flexible with working hours: you are comfortable with a 24/7 rotating schedule, including weekends and 2 rotating days off per week Ability to work with shifting guidelines and processes in a dynamic team setting What’s in it for you? A 3000€ welcome bonus to celebrate your new start! Join a growing international company with a people-first culture Work in a multicultural and supportive team environment Stable position with long-term opportunities to grow Initial training to fully prepare you for the role Ready to protect and enhance the experience of millions of users in the digital marketplace? Apply today and bring your attention to detail to a role that makes a real difference! ​

Are you a social media enthusiast with a sharp eye for detail and a strong sense of responsibility? Are you intrigued by how digital platforms maintain safe and respectful communities across the globe? If you're ready to make an impact behind the scenes while living in vibrant Lisbon, keep reading! Your responsibilities and impact as a Content Moderator will be: As part of a global team supporting a major international platform (client name confidential), your tasks will include: Monitoring and moderating user-generated content (text, image, video, audio) to ensure compliance with platform policies Validating and filtering sensitive content related to topics such as pornography, nudity, violence, drugs, bullying, or graphic content Investigating reports and escalating issues with precision, sensitivity, and speed Making decisions with a strong sense of ethics, neutrality, and quality Helping ensure a safe digital environment for users worldwide Skills, qualifications, and interests you need to succeed in this role: EU citizenship or valid Portuguese residency/work permit is mandatory Native level of French and at least a B2 level of English Previous experience in content moderation is a plus, but not mandatory Strong resilience and emotional stability to handle sensitive content regularly Excellent logical reasoning, attention to detail, and stress management Comfortable working with confidential and sensitive information Curious, open-minded, and ready to work in an international setting What’s in it for you? Type of contract: 6-month renewable contract Working hours: Monday to Friday – between 07:00 and 22:00, rotating shifts Weekends off – enjoy your Saturdays and Sundays Relocation package for international candidates: -With company accommodation (shared apartment, all bills included): €1,040 gross/month -Without accommodation: €1,240 gross/month Flight ticket reimbursement after 6 months Airport pick-up and administrative support upon arrival Annual flight home (within the EU) Free activities and extras: language lessons, sports classes, cooking workshops, and team events Real opportunities for growth in a globally recognized environment If you’re ready to bring your critical thinking and digital awareness to a role that matters, all while enjoying life in sunny Lisbon, this could be your next big adventure!

Are you passionate about healthcare and eager to make a real difference in people's lives? Do you want to support individuals living with diabetes by guiding them through innovative medical solutions? This opportunity lets you combine your language skills with a meaningful cause while enjoying life in sunny Lisbon. Your responsibilities and impact as a Customer Advisor: You will be the go-to support for users of the OmniPod, a cutting-edge insulin management system. Your daily tasks will include: Responding to inbound customer inquiries with care and clarity Managing product orders and coordinating shipments Providing product guidance and encouraging usage compliance Troubleshooting and resolving issues efficiently and empathetically Creating a positive and reassuring experience for all customers Skills, qualifications and interests you need to succeed: Native-level or fluent in French, with a solid level of English Strong interest in healthcare or medical technology Energetic, empathetic and solution-oriented Team-oriented and eager to work in a multicultural environment Excellent communication and active listening skills What’s in it for you? €1,500 signing bonus €1,500 loyalty bonus after 6 months Flight expenses reimbursed with your first salary Long-term renewable fixed-term contract Full-time position (40 hours/week) on a 24/7 rotating shift schedule Monthly salary options: With accommodation (shared apartment, bills included): €1,040 gross Without accommodation: €1,240 gross Relocation package for international candidates: Airport pickup and full relocation support Help with administrative setup (bank account, paperwork, etc.) Annual return flight to your home country (within the EU) Access to free Portuguese language classes, cooking courses, sport activities and more Real career growth opportunities within an international service center During the 4-week training period, compensation is set at 50% of your hourly wage (with lower tax deductions). Is this project not the best fit for you ? Feel free to check our other opportunities in Customer Service in Lisbon. Still, send me your CV to be considered for other projects or future opportunities.

Are you a fluent French speaker with a passion for customer service and healthcare technology? Join our dynamic team in Braga, Portugal, and become a key player in enhancing the experience of healthcare professionals using our innovative E-Health platform! Braga, a historic yet vibrant city, offers an excellent quality of life, blending rich cultural heritage with modern amenities. This is a fantastic opportunity to grow your career while making a real impact in the healthcare sector. Your Responsibilities and Impact as Customer Service Representative: Advise and support healthcare professionals over the phone in their use of our software, handling both incoming inquiries and proactive follow-ups. Train users remotely on how to utilize our services effectively. Ensure quick and efficient processing of email requests. Provide expert advice and answer customer questions about the product. Collaborate closely with sales, marketing, and product teams to ensure complete customer satisfaction. Skills, Qualifications, and Interests You Need to Succeed in This Role: Native French speaker with an advanced level of English. Valid work permit for Portugal. Reliable, adaptable, and a quick learner with strong problem-solving skills. Experience in customer service is a strong advantage. Passion for healthcare and technology is a plus. What's in It for You? A full-time, permanent contract with a 3-month trial period. 40-hour workweek, Monday to Friday, 07:00 AM - 05:30 PM (rotational shifts). Two consecutive days off: Saturday and Sunday. Competitive salary and performance-based bonuses. A paid and recognized training program. Meal allowance of 7.23€ per workday. If relocating from abroad: Reimbursement (up to 400€) of initial flight ticket after 6 months + 6 months of shared accommodation provided (rental fee applicable). The chance to work in a fast-paced, rewarding environment in the health tech industry. Your Future Company: This company is a leader in the healthcare technology sector, dedicated to improving the lives of medical professionals and patients alike. Join a forward-thinking team that values innovation, collaboration, and customer satisfaction. Ready to embark on this exciting journey? Apply now and be part of a team that is revolutionizing healthcare through technology!

Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travellers' journeys a success! Your responsibilities and impact as a Customer Service Agent in the travel industry will be: Booking management (altering, cancelling or creating new reservations) via phone. email and chat Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests Managing the reservations back-office (ticket issuing, modification and cancellation of reservations) Skills, qualifications and interests you need to succeed in this role: A native level of  Italian and a good level of English Enthusiasm about travelling and tourism industry Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Porto for an international career and life experience Having a valid Portuguese work permit or European nationality (required). What’s in it for you? Salary conditions (*) – 2 options:  Including free accommodation (shared flat, all bills included): 1040€ gross/month Without accommodation: 1240€ gross/month A stable job and opportunities to grow within the company 6- months contract as from the first day of training (training is paid 100%)  A family style working environment, while benefiting from an international and multicultural company Opportunity to work for Top companies on the market Your Future Company: Located in Porto, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you.

+++ Please apply only if you hold EU citizenship or a valid work permit for Portugal +++ Do you enjoy watching content like short lip-sync, comedy or talent videos? Maybe already created some by yourself? Are you always aware of the newest trends on the internet? Do you want to work abroad in a Team of over 80 different nationalities?  We might have the right opportunity for you in Porto!  Your responsibilities and impact as a Content Moderator will be: Part of your daily activities will be: • Reviewing content (videos, image, text, and audio) in accordance with policies • Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals • Ensuring user and brand safety • Able to provide services on a 24/7 shift rotation • Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news Skills, qualifications and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and team-player? Then they might have an opportunity for you to join them! – You have a fluent level of Italian + a good level on English – You are looking for a job opportunity abroad  – You are always up to date regarding Social Media – You are motivated and committed to your work – You have excellent communication and listening skills – You are a team player and willing to work with many other nationalities What’s in it for you? – Type of contract: a long-term fixed-term contract, renewable every year – Working hours: full time (40h/week) on rotating shifts; 24/7 – Salary conditions (*) – 2 options:    a) Including free accommodation (shared flat, all bills included): 850€ gross/month    b) Excluding accommodation: 1080€ gross/month – For international candidates:    – Reimbursement of your initial flight expenses after 9 months    – Airport pick up    – Yearly two-way flight ticket back to your home country (within the EU)    – Help in paperwork, opening bank account, etc. upon your arrival – Free Portuguese lessons, cooking classes, sport activities and social events organized by the company – Real career opportunities in different career paths (*) Compensation during training period if successful (10 days): 50% of your hourly wages (lower taxes) Your Future Company: Located in Porto, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Feel free to check our other opportunities in Administration & Back Office in Porto or send us your CV to be considered for other projects or future opportunities.

In this position, you will be a B2B Customer Support Agent for a leading payment solutions provider with the largest business technology platform serving businesses of all sizes. Our client’s operating system empowers business owners to sell anywhere, enhance efficiency, manage inventory, communicate with customers, book appointments, and more. Your responsibilities and impact as a B2B Customer Support Agent will be: Providing top-tier B2B customer support by assisting business clients with inquiries, troubleshooting issues, and offering tailored solutions. Engaging with clients to ensure timely and effective resolution of concerns while maintaining a high level of professionalism. Delivering excellent personalized service via communication channels including Phone, Email, and/or Chat. Handling a variety of support tasks. Skills, qualifications, and interests you need to succeed in this role: EU Citizenship or valid work permit / residency card mandatory Native level of French and a C1 level of English Strong customer service orientation with previous experience in B2B support preferred. Excellent problem-solving skills and ability to work independently. Ability to multitask in a fast-paced environment. Strong verbal and written communication skills. Teamwork and interpersonal skills to provide a positive customer experience. Flexibility to adapt well to change and work in a rotational shift environment. What’s in it for you? Fixed-term contract of 1 year (30-day trial period). Working hours: Monday-Sunday, rotating shifts including night shifts. Salary Package: €900 gross/month x 14 months + complexity bonuses up to €50/month. Meal vouchers: €7.23 per working day. Private health insurance + dental plan after 6 months Relocation Package for candidates outside Portugal: 12-month accommodation in a shared apartment (€280/month deducted from payslip). Flight ticket reimbursement (up to €400) after 6 months. €20 monthly transportation reimbursement. Fully paid training and opportunities for career growth. What should you expect from living in Lisbon? A vibrant city with a rich cultural history and a large international community. Affordable European capital city life. Delicious Portuguese cuisine and famous cafe culture. A friendly atmosphere with great work-life balance. Warm climate all year round, with beaches close by. Your Future Company: Founded by two French entrepreneurs in 2000, our client has grown into one of the largest global customer experience solution providers. With over 75,000 multilingual employees in 50+ countries, they partner with top brands worldwide. They are now expanding their Lisbon hub and looking for new team members to join their journey. Is this project not the best fit for you? Still, send us your CV! We have other opportunities for French speakers in Portugal, Spain or Greece, or we keep your CV for future openings.

Ready to launch your tech sales career in sunny Spain? We’re looking for a dynamic and driven German-speaking Sales Development Representative to join a fast-growing tech company based in Valencia. If you're passionate about outbound sales, love connecting with people, and want to make a real impact, this role is for you! Your responsibilities as an SDR will include: Building a strong pipeline by identifying and connecting with B2B prospects Developing relationships with key decision-makers and understanding their business needs Driving outbound call and email campaigns to qualify leads and schedule meetings for the sales team Supporting marketing efforts by introducing campaigns to new partners Helping resellers navigate partner programs to improve profitability What you need to succeed: Native fluency in German and a B2+ level of English Previous experience in outbound sales, lead generation or business development Excellent communication and interpersonal skills Organized, goal-oriented, and a proactive mindset Motivation to grow in a fast-paced tech environment with a start-up mentality What’s in it for you? A startup-like team spirit with space for initiative and creativity Flexible structure: focus on performance, not on paperwork Opportunity to grow within a scaling tech company A vibrant international team based in Valencia, Spain Competitive compensation and great perks

Are you passionate about digital platforms and helping users bring their creative projects to life? Do you have a keen interest in website development and online design? If you’re a tech-savvy problem solver with a flair for customer support, we want you on our team! Join us and assist millions of users worldwide in optimizing their online presence. Your responsibilities and impact as a Customer Service Specialist will be: Deliver exceptional customer service via chat, email, and phone. Troubleshoot user issues on the platform, providing clear guidance and solutions. Educate users on the platform’s tools and features to enhance their website experience. Collaborate with product and development teams to address and resolve complex technical issues. Stay updated on new platform features and updates to ensure accurate support. Collect and share user feedback to contribute to continuous platform improvements. Skills, qualifications, and interests you need to succeed in this role: You have a native level of French and a fluent level of English – this is essential. You have a strong interest in web design, online platforms, and technology. You possess excellent problem-solving abilities and attention to detail. You demonstrate outstanding communication and interpersonal skills. You are adaptable, eager to learn, and committed to continuous skill development. You thrive in an international, fast-paced environment and are a true team player. You must hold EU citizenship or a valid work permit for Portugal. What’s in it for you? Working hours: Monday to Saturday, rotating shifts from 8 AM to 8 PM. Compensation package: 900€ gross/month x 14 months + up to 150€/month performance bonus + meal vouchers of 7.23€/workday + reimbursement of some transportation costs + private health insurance and dental plan (after six months). Relocation benefits: If you live outside Portugal, reimbursement (up to 400€) of your initial flight ticket after 6 months with the company + 3 months of free accommodation provided. Career growth opportunities: Join a dynamic and innovative work environment with room for professional development. Training: Fully paid training to help you succeed and evolve in your role. Team environment: Work alongside a diverse, multicultural team in a collaborative atmosphere. Your Future Company: Founded by visionary entrepreneurs, this global company has become a leader in customer experience, with thousands of employees worldwide. Based in Lisbon, their international hub handles customer service for some of the world’s most innovative brands across various sectors. Join a company that values creativity, excellence, and the user experience, and be part of a journey that empowers users around the globe.

Do you speak German natively and have a strong desire to offer outstanding customer service? Come work with a dynamic team in Lisbon, Portugal's most vibrant city! You will be a key member of the customer service team, making sure that German-speaking clients get the greatest possible service. Lisbon, known for its rich history, stunning architecture, and lively atmosphere, offers an ideal location for both work and leisure. About the offer: work in an incredible multicultural environment and a multinational company. Work 40h/week in the office. Schedule: Monday to Friday, from 8am to 6:30pm (1h lunch break) Salary: 900€ gross / month salary + 200€ gross / monthly performance bonus Paid training with a specialized partner. Health Insurance coverage. Accommodations package (company housing). Meal allowance of 8€/day. Possibility to grow in the company.  Free Portuguese courses offered. As a customer service representative, your responsibilities and actions will be: -Addressing issues and questions from clients in a friendly and professional manner at all times. -Resolving complaints and checking in to offer assistance that is clear and timely.  -Helping clients with problems regarding online shopping and home delivery. About you: -You are a native German Speaker with a professional proficiency in English. -You have a work permit for Portugal or are a EU citizen. -Good analytical and reasoning skills. -Friendly, proactive and problem solving skills with challenging situations. -Some experience in telephone Customer Service or Call Center is a plus. About the company: Created in 1978 by two french entrepreneurs in Paris, the company is present in more than 60 countries all around the world with more than 500,000 employees