- LocationAthens
- Job type Junior - 0 years
- DisciplineCustomer Service
- Reference5203-88
Become a Technical Support Specialist in Athens ! (Slovak Speaker)
Job description
Are you a natural problem-solver with a passion for technology? Do you enjoy helping others and want to be part of an international team in one of Europe’s most lively and historic cities? If you're ready to take the next step in your career and experience life in sunny Athens, this opportunity is for you!
Your main tasks will include:
Assisting users via email, phone, or chat to resolve issues related to account access, business listing visibility, and verification.
Supporting customers in managing photos, reviews, and account settings.
Troubleshooting technical challenges and guiding users step-by-step.
Providing accurate information and clear guidance with a professional and friendly attitude.
Working collaboratively within a dynamic, multicultural team and contributing to quality improvements.
What You Bring:
Native-level Slovak and a strong command of English
Prior experience in customer service or technical support is an advantage.
Confidence with internet applications, browsers, and common tools like MS Office.
Solid multitasking and typing skills
Strong written and verbal communication abilities.
Problem-solving mindset and a willingness to learn.
A valid work permit for Greece or EU nationality.
What’s in It for You:
Salary: €1,300 gross/month + up to €300 performance bonus.
Contract: Full-time, permanent, 40 hours per week.
Working hours: Shifts scheduled Monday to Sunday between 08:00 and 22:00, on a rotating basis.
Relocation support: Financial assistance and administrative help if you're moving to Greece.
Training & Onboarding: Paid training and a comprehensive onboarding process.
Team Events, Multicultural and welcoming team atmosphere, clea path for career development
Why Athens?
Low cost of living compared to other European capitals
World-famous cuisine and cozy café culture
Friendly locals and relaxed atmosphere
Beaches and weekend island getaways just a short trip away
A sunny climate almost all year round