Seeking a new move in your CRM career? Willing to join an international structure where you will be able to grow your career and your knowledge in the CRM field? Be part of challenging projects for the EMEA market? Then, we have the perfect offer for your profile right here! 

Your responsibilities and impact working as a CRM Campaign Manager will be:

• Managing a team of CRM executives, you will be responsible for individual coaching and development 
• Working with our agencies to manage the delivery of our global customer lifecycle and behaviour-triggered marketing programme across the business globally
• Owning and troubleshooting issues, identifying, and recommending solutions to the wider team
• Communicating effectively with and gaining buy-in from a wide variety of team members ranging from Executive to Director, across product, data, BI, marketing, and operations
• Working with agencies and stakeholders to approve technical designs and build
• Managing the scheduling, testing, build and deployment of the global lifecycle campaigns using Salesforce MC + Pardot
• Working closely with global content, CRM, Agency and project management teams to manage the collation of content for each campaign in all required languages
• Maintaining detailed documentation of journey/campaign/segmentation and design plans
• Supporting the training of users globally as we deliver each country into the new programme
• Managing regional optimisations of both B2B & B2C programmes to ensure global programmes remain consistent and best in class.

Skills, qualifications, and interests you need to succeed in this role:

• You have a degree in a marketing-related field
• You have 4 years of experience in email marketing / CRM campaign implementation and management
• You have advanced knowledge of Salesforce Marketing Cloud, Pardot, or similar email marketing tools
• You have an excellent oral and written command of English
• You have experience working with databases, data analysis and segmentation – SQL, HTML and AMPscript are very advantageous
• You are desire to work hands-on in a fast-paced, analytical environment, while also working on multiple projects simultaneously
• You have excellent interpersonal skills and are a team player

What’s in it for you?

• Permanent contract
• Salary aligned with your experience and the market
• Meal vouchers
• International environment context
• Career opportunities
• Starting date: ASAP

Your Future Company:

An international SSC widely acknowledged as an excellent service provider for companies all over Europe is looking for experts in finance, administration, marketing, IT, HR and recruitment to join their hub in Barcelona. They offer a dynamic and multicultural environment with a team including talents from more than 30 different nationalities working on high-quality standards.

Is this project not the best fit for you? Feel free to check our other opportunities in Marketing in Barcelona or send us your CV to be considered for other projects or future opportunities.