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Customer Advisor in Athens (French Speaking)

Job description

Are you fluent in French and looking for an exciting opportunity abroad? Join a dynamic customer service team in Athens, Greece, where you'll support customers, solve problems, and ensure top-quality service. Enjoy a multicultural work environment, competitive salary, and benefits like accommodation assistance and private health insurance!


Your responsibilities and impact will be: 

  • Customer Communication: Handle incoming calls, emails, and chats to support customers.

  • Needs Analysis & Problem-Solving: Identify customer needs and provide accurate information using the right tools.

  • Data Management & Documentation: Maintain customer records, document interactions, and follow guidelines.

  • Target Achievement & Quality Standards: Meet service and performance goals through efficient case handling.


Skills, qualifications, and interests you need to succeed in this role:

  • Language Skills: Native or near-native in French, with a good command of English (C1)

  • Technical Skills: Proficiency in MS Office.

  • Customer Service Skills: Strong phone handling, active listening, and customer-oriented approach.

  • Communication & Adaptability: Excellent communication skills and ability to interact with different personalities.

  • Organizational Skills: Ability to multitask, prioritize, and manage time effectively.


What's in for you? 

  • Working hours: Monday- Friday (10am- 10pm) rotational shifts, 5 days a week

  • Salary: approx. 1.100€ gross/month *14 salaries + performance bonus 

  • help with accommondation 

  • private health insurance 

  • paid training

  • Multicultural environment

  • A company that offers you not just a job, but a full experience abroad!

  • Training before the project starts