- LocationLisbon
- Job type Junior - 0 years
- DisciplineCustomer Service
- Reference2145
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Digital Marketing Web Product Implementation Specialist (German Speaker) - 3000€ Signing Bonus
Job description
Today, working for technology brands rimes with passion, energy, and an innovative spirit. Does this sound like you? Check this out and you might soon join their international office in Lisbon! This company is about making our lives easier and better connected. Are you ready to join a brand that strives every day to revolutionize the world? Geeky or not? It doesn’t matter – there are a variety of roles to match your skills and affinity.
Your responsibilities and impact working as a Digital Marketing Web Product Implementation Specialist will be:
- Communicate with advertisers and internal sales and services teams via phone, email, chat, and video conferencing
- Perform and verify the implementation of web-based products with customers
- Give guidance, support, and train customers on how to use the product
- Deliver high-quality service to your customers, exceeding client expectations and quality scoring measures
Skills, qualifications, and interests you need to succeed in this role:
- You must be a German Native speaker and good English (B2 level)
- Basic understanding or will to learn about JavaScript, HTML5, and CSS/CSS3
- Basic understanding or willingness to learn about CMS platforms like WordPress/Shopify/Wix/Joomla or similar
- Experience or interest in online advertising or ad product experience
- Troubleshooting skills
- Technologically capable of quickly learning customer service software applications and processing customer implementations that do not necessarily follow a standard template/process
- Experience working in a B2B environment
- Strong communication, customer service, relationship management, and support skills
What’s in it for you?
- Contract type: a fixed-term contract for one year that can be renewed every year
- Working hours: Mon – Fri 8 am to 5 pm (40 hrs/week)
- Training: 9 weeks
- Salary conditions (*) – 2 options:
- Including free accommodation (shared flat, all bills included): 1035€ gross/month + bonus of up to 300€ gross per month
- Without accommodation: 1.400€ gross/month + bonus of up to 300€ gross per month
For international applicants:
- Reimbursement of your initial flight costs
- Pick up from the airport
- Annual return ticket to your home country (within the EU)
- Help with paperwork, opening a bank account, etc. upon arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Career opportunities in different career paths