Traveler Advisor (Dutch Speaker)

Location Lisbon
Discipline: Customer Service
Language Dutch
Salary: €15600 to €18700
Contact name: Ruby Zahira Muys

Contact email: ruby@bluselection.com
Job ref: 1388
Published: about 1 year ago

Do you have passion for the travel and tourism industry? Do you like travelling when everything goes the way it should? You can have an impact on making travelers´ journeys a success!

Your responsibilities and impact as Traveler Advisor will be:

  • Provide professional customer service solutions to travelers over the phone and emails
  • Answer and solve client and customer inquiries and issues
  • Guarantee clients satisfaction and high level of quality 
  • Ensure and participate in the success of the department

Skills, qualifications and interests you need to succeed in this role:

  • You have native level in Dutch
  • You have a good level of English
  • You are motivated and with a positive mindset
  • You are efficient and have good organization skills 
  • You are a team player
  • You are client and service oriented
  • You are willing to stay in the country for medium term at least (no summer or short term project!) 
  • You are punctual and flexible
  • You have very good communication skills

What's in it for you?

  • Salary of 1.117€ per month (x14 per year) + 150 € bonus/month
  • 6€ meal voucher per work-day
  • Full time job (40h/week), Monday-Sunday (Rotative shifts 8 am – 10 pm)
  • 12 months contract
  • 30 days of probation period
  • Yearly two-way flight ticket back to your home country (within the EU)
  • For international candidates:
    • Payment of up to 400 €/month for the rent (during the first 6 months) for relocating candidates
    • Reimbursement of flight tickets after 3 months
    • Help in paperwork, opening bank account, etc. upon your arrival
  • Contract as from the first day of training (training is paid 100%) 
  • Private health insurance from the beginning
  • A stable job and opportunities to grow within the company
  • A family style working environment, while benefiting from an international and multicultural company
  • Opportunity to work for Top companies on the market 
Your Future Company:

This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Lisbon.

This project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Portugal or send us your CV to be considered for other projects or future opportunities.