Inês Tavares

As a Research Executive in our Quantitative Team, you will deliver end-to-end quantitative consumer research projects, and leverage internal data to answer client’s needs. You will be reporting to the Consumer Insights Research Director.     About the company: This company is a market research and data insights firm focused primarily on African markets. It specialises in collecting, analysing, and delivering consumer, retail, and brand data to help companies make better business decisions across the continent. 1. Market Data Products They offer a suite of proprietary data products and trackers that provide ongoing insights. 2. Consumer Panels & Surveys 3. Qualitative Research & Product Testing 4. Custom Research Projects   Their data and insights are sold to a variety of clients, that rely on their data to understand consumer behaviour, track competitors, optimise product portfolios, and make strategic decisions across Africa.     Your tasks Preparing questionnaires and defining samples to allow proper data collection Monitoring fieldwork to ensure proper execution and data quality Analyzing research data, using statistics to provide high quality interpretation of the findings Synthesizing information and insights into clear reports, tailoring presentations to the clients’ needs and presenting to clients Being the day-to-day contact for projects, liaising effectively with internal team Coordinating and managing tasks to ensure projects run smoothly and effectively, accurately, on time and within budget Proposing product improvements to better answer clients’ needs and/or facilitate internal processes.

As a Senior Data Analyst, you will work hand-in-hand with our quantitative research team to build the technical tools supporting our products, setting-up client interfaces and internal data analysis processes. You will be responsible for the technical pipeline — enabling the team on efficient data collection and analysis and transforming raw data into interactive, actionable visualizations that reveal the truth of the African market. You will report to the Consumer Insights Research Director and be based in our head office in Barcelona, Spain. About the company: This company is a market research and data insights firm focused primarily on African markets. It specialises in collecting, analysing, and delivering consumer, retail, and brand data to help companies make better business decisions across the continent. 1. Market Data Products They offer a suite of proprietary data products and trackers that provide ongoing insights. 2. Consumer Panels & Surveys 3. Qualitative Research & Product Testing 4. Custom Research Projects   Their data and insights are sold to a variety of clients, that rely on their data to understand consumer behaviour, track competitors, optimise product portfolios, and make strategic decisions across Africa.     Your tasks Data analysis process: own, recommend and enable an efficient and high quality process for quantitative data analysis. Develop tools and training needed to support the research and scripting teams collaboration and serve as the reference to enable projects’ delivery. Statistical Validation: serve as a guide to the research team on applying advanced statistical methods. Ensure high quality data analysis, supporting the development of regression, drivers and segmentation modeling Dashboard Development: design and maintain interactive dashboards to answer both internal needs and client-direct data interaction Research Collaboration: liaise effectively with internal research team members to translate their research objectives into technical requirements. Develop custom metrics within our database to provide deeper layers of analysis Act as a day-to-day coach for Scripting and Data Analysts to grow company data expertise

We are looking for an Arabic-speaking Outbound Sales Representative to join a fast-growing international iGaming company in Madrid. This is a fully on-site role focused on B2C outbound sales, player engagement, and upselling within the Arabic-speaking Middle East market. You will be part of a growing Arabic team and work under the same management structure as the existing Arabic sales department. This role is ideal for candidates with a strong sales mindset who are motivated, adaptable, and eager to grow in an international environment. No previous experience in iGaming is required. ​ Key Responsibilities Perform outbound calls to existing players using a provided contact list Engage Arabic-speaking players and build strong relationships Upsell and encourage player activity and investment on casino products Achieve individual sales targets and performance KPIs Accurately log all interactions and activities in the CRM system (Optimus) Follow internal procedures, compliance rules, and responsible gaming guidelines Collaborate closely with the Arabic sales management team ​ ​ Requirements Native or near-native Arabic (Modern Standard Arabic + dialects) Ability to work with Middle East markets Strong sales personality and motivation to work in outbound B2C sales Previous experience in sales or a sales-driven role (industry background not required) Comfortable with outbound calling and target-based environments Good multitasking skills and ability to adapt in a fast-paced setting Basic CRM experience or willingness to learn Available to work fully on-site in Madrid Able to start ASAP ​ ​ Work Schedule Full-time, Monday to Friday Schedule: 10:00–19:00 or 11:00–20:00 (1-hour break) - schedule tbc ​ ​ What’s Offered Fixed salary: €26k Monthly performance bonus: €500–€1,000 (minimum €500 if targets are met) Permanent contract under Spanish law 22 paid vacation days Strong growth opportunities Fully on-site role in brand-new offices International work environment ​ ​ About the Company The company operates within the iGaming industry, providing both service and operational expertise. They support online gaming businesses with marketing, CRM, player retention, and operational know-how, while also managing their own online casino brands. Founded in 2019, the company has grown to around 80 employees and continues to scale internationally. The Madrid office is newly opened and located in the city center, offering a modern and collaborative work environment.

WHAT’S THE PROJECT? This role is about joining a fast-growing, international tech company that is transforming how raw materials are traded across the human and animal nutrition industries, as well as the healthcare sector, on a global scale. Operating in 70+ countries, the company combines market intelligence, technology, and digital platforms to bring greater transparency and efficiency to a traditionally complex industry. You will be part of a multicultural, high-performing sales team, contributing directly to international growth and helping shape the future of digital procurement and market intelligence in life sciences. AND YOUR ROLE IN ALL THIS? As a Senior Sales Account Executive, you will take full ownership of your region, managing the entire sales cycle from prospecting to closing and building long-term client relationships. You will execute the commercial strategy, engage decision-makers with a consultative sales approach, and play a key role in scaling the business across international markets. MORE SPECIFICALLY, YOU WILL: Acquire new customers and convert them into long-term partners Manage the full sales cycle, from cold outreach to deal closure Prospect new leads via cold calls, meetings, and multi-channel outreach Build and maintain a strong, predictable sales pipeline Engage with senior managers, Directors, and C-level stakeholders Adapt your pitch based on client needs and business challenges Attend 1–3 international industry events per year to network and close deals Ensure pipeline transparency and reporting using CRM tools (e.g. Salesforce) Collaborate with a multinational, fast-paced sales team OK, AND WHAT DO YOU NEED? 1.5+ years of experience as an Account Executive (High SMB or Mid-Market) Proven ability to manage the full sales cycle from prospecting to closing Strong lead generation and outbound sales skills A consultative sales mindset and solution-oriented approach Confidence engaging with senior stakeholders and executives Track record of meeting or exceeding targets in a growth environment Fluency in English (additional languages are a strong plus) THE SPIRIT WE’RE LOOKING FOR A winning mindset with strong ownership of results Curiosity and willingness to learn a complex industry Patience and consistency in pipeline building High emotional intelligence and adaptability Proactive, autonomous, yet collaborative working style AND SO MUCH MORE TO TELL YOU!   

Kick-start your career in a brand-new project in the beautiful city of Gdańsk in Poland!  Key information: - The role: Digital Customer Service, fully on-site in Gdańsk - Must-have´s: German proficiency of min C1 + English level of B2/C1 Valid EU-passport or work permit - Main perks:  Relocation support Unfixed term contract Fully paid professional training  Private health insurance Your responsibilities and impact working as a Customer Service will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Skills, qualifications and interests you need to succeed in this role: language skills: min C1 in German and min B2 level of English A valid work permit (required) Living in or willing to relocate to Gdańsk for an international career and life experience Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: 7:00 AM – 11:00 PM; Mon - Sun (2-3 weekends per month) Salary conditions: full time: approx. 1800 gross/month + monthly performance bonus Health insurance after 6 months  Paid professional training Relocation help - for international candidates: Approx 1300€ relocation help Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. Is this project not the best fit for you? Feel free to check our other opportunities for German speakers, or send us your CV to be considered for other projects or future opportunities!