Business Analyst

Are you a business-minded professional with a good understanding of and experience with data? Do you have experience in data quality, data migration projects or data governance? Are you an analytical thinker with confident communication skills? We have the perfect opportunity for you! Your responsibilities as a Business Data Analyst will be: Understanding the impact of data quality on business operations and decision making  Managing requirements and definitions related to data quality  Supporting essential data governance activities aligned with business and data program priorities  Assist in data anlysis tasks to support data quality remediations Identify and analyze the data associated with specific requirements, understanding the context of data generation or alteration within business processes Ensure the high quality of the gathered requirements and clearly documented through BRD, User Stories and mock-ups Secure approval from various stakeholders for Business Requirements and final deliverables What you need to succeed in this role: Atleast 2 years of experience as a Business Analyst or engagement in Business Analysis tasks within a role Previous experience in any of the following: data quality, data migration projects, data governance or master data management Proficiency in defining requirement gathering and defining data quality metrics and KPI’s that align with business objectives Previous exposure to databases including structure, ETL, modelling High analytical skills and a great attention to deatil What’s in it for you? Salary aligned with your experience and the market Meal vouchers Health insurance (after 6 months) Hybrid model (3 days per week on-site) Office in Barcelona International work environment Career growth opportunities Starting date: ASAP Your Future Company: An international SSC widely acknowledged as an excellent service provider for companies all over Europe is looking for experts in finance, administration, marketing, IT, HR, and recruitment to join their hub in Barcelona. They offer a dynamic and multicultural environment with a team including talents from more than 30 different nationalities working on high-quality standards.

Vous avez un profil analytique et des expériences précédentes concluantes ? Vous êtes à la recherche d'une nouvelle expérience sur Barcelone alliant challenge et résultats basés sur vos performances ? Vous connaissez Excel dans tout ces recoins? On a l'offre parfaite pour vous!  Vos responsabilités en tant que Business Analyst :  Gestion des fournisseurs de leads (Commande de lead, analyse qualité, dégrèvement des factures) Analyse des résultats par BU Analyse des contrats produits  Suivi des KPIs Analyse des fichiers de payments des CIE & vérification des montants versés Analyse des reprises Préparation & Analyse des campagnes mailings Analyse des process de vente en cours  Expériences et compétences nécessaires pour réussir dans ce poste: Français natif Vous avez un diplôme Bac +3/+5 en Business Administration, Economie, ou Management International Une expérience similaire sera grandement valorisée Vous avez des connaissances avancées en matières d'Excel (Recherche V, SOMME.SI.ENS...) Vous êtes basé à Barcelone et en possesion du NIE + SSN Vous êtes motivé, avez soif de connaissance et développement Vous êtes mature, profesionnel et ouvert au feedback  À quoi pouvez-vous vous attendre? Contrat CDI dès le premier jour avec une période d'essai de 2 mois Lundi au Vendredi (9:30-18:30) - 39 heures par semaine Salaire : sera discuté pendant le recrutement  Ticket Restaurants Complémentaire santé prise à 100% par l'entreprise Position sur site, avec la possibilité d'un jour de home office après 6 mois dans l'entreprise Locaux sur la rambla de Catalunya - proche du métro Diagonal Entreprise jeune et dynamique Dress code casual dans l'office Date d'embauche: ASAP- Décembre Votre future entreprise: Dans leur magnifique bureau sur la rambla de Catalunya, un courtier en assurance recherche aujourd'hui un nouveau collaborateur pour les rejoindre.  Ce projet n'est pas le plus approprié pour vous ? N'hésitez pas à consulter nos autres opportunités pour les francophones en Espagne ou à nous envoyer votre CV pour être considéré pour d'autres projets ou opportunités futures.

Vous avez un profil analytique et des expériences précédentes concluantes ? Vous êtes à la recherche d'une nouvelle expérience sur Barcelone alliant challenge et résultats basés sur vos performances ? Vous connaissez Excel dans tout ces recoins? On a l'offre parfaite pour vous!  Vos responsabilités en tant que Operational Analyst :  Gestion des fournisseurs de leads (Commande de lead, analyse qualité, dégrèvement des factures) Analyse des résultats par BU Analyse des contrats produits  Suivi des KPIs Analyse des fichiers de payments des CIE & vérification des montants versés Analyse des reprises Préparation & Analyse des campagnes mailings Analyse des proces de vente en cours  Expériences et compétences nécessaires pour réussir dans ce poste: Français natif Vous avez un diplôme Bac +3/+5 en Business Administration, Economie, ou Management International Une expérience similaire sera grandement valorisée Vous avez des connaissances avancées en matières d'Excel (Recherche V, SOMME.SI.ENS...) Vous êtes basé à Barcelone et en possesion du NIE + SSN Vous êtes motivé, avez soif de connaissance et développement Vous êtes mature, profesionnel et ouvert au feedback  À quoi pouvez-vous vous attendre? Contrat CDI dès le premier jour avec une période d'essai de 2 mois Lundi au Vendredi (9:30-18:30) - 39 heures par semaine Salaire : sera discuté pendant le recrutement  Ticket Restaurants Complémentaire santé prise à 100% par l'entreprise Position sur site, avec la possibilité d'un jour de home office après 6 mois dans l'entreprise Locaux sur la rambla de Catalunya - proche du métro Diagonal Entreprise jeune et dynamique Dress code casual dans l'office Date d'embauche: ASAP- Décembre Votre future entreprise: Dans leur magnifique bureau sur la rambla de Catalunya, un courtier en assurance recherche aujourd'hui un nouveau collaborateur pour les rejoindre.  Ce projet n'est pas le plus approprié pour vous ? N'hésitez pas à consulter nos autres opportunités pour les francophones en Espagne ou à nous envoyer votre CV pour être considéré pour d'autres projets ou opportunités futures.

Are you interested in pursuing a career in quantitative market research? Are you looking for a new opportunity in Barcelona where you will be challenged in your position? Do you speak fluently French and English? If you want to work for a company where you will be able to have personal growth and development within a data-driven company, don't hesitate and apply now! Your responsibilities and impact working as a junior market research analyst will be: Designing methodologies for data collection on the African market in order to address the project research objectives Preparing questionnaires and defining samples to allow proper data collection Monitoring fieldwork to ensure proper execution and data quality Liaising effectively with clients and internal team members whilst being the main day-to-day contact for projects Coordinating and managing different tasks to ensure projects run smoothly and effectively, accurately, on time and within budget Accurately analyzing and interpreting clients’ final data, employing attention to detail and knowledge of statistics to recognize when findings are inaccurate or unclear Synthesizing information and insights into clear reports that can be shared with clients Skills, qualifications, and interests you need to succeed in this role: You speak a native level of French and English fluently  You have a  bachelor or master’s degree in science, data science, statistics, mathematics, economics, or another quantitative field 1-2 years of professional experience in quantitative market research is a plus  You have a strong understanding and experience of primary research across methods and sectors You have strong Excel and PowerPoint skills, IT proficiency and an understanding of basic statistics You have a strong work ethic, integrity, honesty, and you are a self-starter What’s in it for you? Competitive salary Office in the heart of Barcelona Full-time and permanent contract Monday to Friday (business hours) Hybrid working format Career growth opportunities Your Future Company. Founded in 2012, this data-driven niche market research company provides business insights focused on the African market for a broad variety of consumer markets. Due to the success and stable growth of their business, they are now looking for an enthusiastic and ambitious junior market research analyst willing to challenge their skills and join their quantitative research team! Is this project not the best fit for you? Feel free to check our other opportunities or send us your CV to be considered for other projects or future opportunities.

Are you detail-oriented? Do you get excited by improving business processes? Then this job might be right for you! You will be responsible for the overall quality of the customer support team by for example figuring out their weak points or performing audits on the team's tickets. Your responsibilities and impact working as a Quality Analyst: Working closely with other departments to analyze top issues Mentoring agents on their quality Delivering training on new or changing policies Developing process documentation Managing investigations of escalations of inaccurate decisions Skills, experiences, and interests you need to succeed in this role: You have a native level of German and a B2/C1 level of English 2 years of relevant work experience in a Shared Service Center or comparable environment Preferably a minimum of 1 year of experience within quality control/analysis or an audit Able to adapt quickly to changes in workflows, such as updates in policies and guidelines What’s in it for you? Salary range in line with the market depending on the experience Other benefits such as private health care including dental care, life insurance, language courses, and cafeteria benefits A pleasant and inspiring working atmosphere Opportunity to be part of a rapidly expanding global organization with irreproachable reputation Professional development and clear career path Relocation package: 2000€ paid with 1st month of salary (out of Portugal and located on the islands) 1000€ paid with 1st month of salary (when relocating to Lisbon but already being based in Portugal) What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality. Is this project not the best fit for you? Feel free to send us your CV to be considered for other projects or future opportunities.

Are you detail-oriented? Do you get excited by improving business processes? Then this job might be right for you! You will be responsible for the overall quality of the customer support team by for example figuring out their weak points or performing audits on the team's tickets. Your responsibilities and impact working as a Quality Analyst: Working closely with other departments to analyze top issues Mentoring agents on their quality Delivering training on new or changing policies Developing process documentation Managing investigations of escalations of inaccurate decisions Skills, experiences, and interests you need to succeed in this role: You have a native level of Dutch or Flemish and a B2/C1 level of English 2 years of relevant work experience in a Shared Service Center or comparable environment Preferably a minimum of 1 year of experience within quality control/analysis or an audit Able to adapt quickly to changes in workflows, such as updates in policies and guidelines What’s in it for you? Salary range in line with the market depending on the experience Other benefits such as private health care including dental care, life insurance, language courses, and cafeteria benefits A pleasant and inspiring working atmosphere Opportunity to be part of a rapidly expanding global organization with irreproachable reputation Professional development and clear career path Relocation package: 2000€ paid with 1st month of salary (out of Portugal and located on the islands) 1000€ paid with 1st month of salary (when relocating to Lisbon but already being based in Portugal) What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality. Is this project not the best fit for you? Feel free to send us your CV to be considered for other projects or future opportunities.

Do you have the capacity for critical thinking and want to work for a global company as a Quality Analyst for one of the world’s most popular video streaming platforms? Your responsibilities and impact working as a Process Executive - Quality Analyst: You will be in charge of monitoring, analyzing trends, giving constructive feedback and suggesting process improvement based on the latest trends/behavior of the process flow. Monitoring and reviewing the quality of service given to the client Analyze and set up data at both the account and campaign level Actively review decision accuracy to ensure consistency and alignment with internal standards and policies Demonstrate innovation and intuition in identifying areas requiring operational adaptation or improvement Coaching team members based on the audit findings, their performance and compliances Provide weekly/monthly quality dashboards & stats to TL, TM & other stakeholders Skills, experiences, and interests you need to succeed in this role: You hold an EU passport or have a residence permit for Portugal You speak Dutch on a native level and English fluently (C1 minimum) with excellent communication skills You have a minimum of 1 year of experience within an audit or quality environment performing quality control and quality analysis You have a minimum of 3 years of work experience You have strong analytical skills, are focused and organized with attention to details You have an understanding of the social space (trends, influencers, engagement, things to be cautious of etc.) You have worked in an international technical support environment, have search skills, ability to approach problems logically What’s in it for you? Salary range in line with the market depending on the experience Long-term position, 24/7 rotative shifts A pleasant and inspiring working atmosphere Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation Professional development and a clear career path Relocation package: 2000€ paid with 1st month of salary (out of Portugal and located on the islands) 1000€ paid with 1st month of salary (when relocating to Lisbon but already being based in Portugal) What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality. Is this project not the best fit for you? Feel free to send us your CV to be considered for other projects or future opportunities.