Content Management & Copywriting

Ben jij actief op social media en bekijk jij graag video's online? Zo ja, dan is dit jouw kans om deel uit te maken van een wereldwijd erkende organisatie als Video Content Analist. Bij ons kun je meer leren over sociale mediaregulering, digitale vrijheid van meningsuiting, interne controles en zelfs EU-beleidsvorming. Solliciteer nu en start je carrière in ons dynamische team! Jouw verantwoordelijkheden en impact als Video Content Specialist zullen zijn: Beoordelen van content (video's, afbeeldingen, tekst en audio) volgens het beleid van het bedrijf. Classificeren van verschillende typen content in overeenstemming met de processen en het beleid van het bedrijf. Reageren op vragen van klanten met betrekking tot Trust & Safety-acties, zoals misbruikrapporten en handhavingsberoepen. Zorgen voor de veiligheid van gebruikers en merken. (Disclaimer: Deze functie omvat blootstelling aan gevoelige inhoud, waaronder maar niet beperkt tot vulgaire inhoud, geweld, pornografie en nepnieuws.) Vaardigheden, kwalificaties en interesses die je nodig hebt om te slagen in deze functie: Vloeiend in het Nederlands en een goed niveau Engels Je bent up-to-date met sociale media trends Bereidheid om 24/7 beschikbaar te zijn Gemotiveerd en toegewijd aan je werk Enthousiast over interculturele communicatie en de expat levensstijl en daarbij bereid om te wonen in of te verhuizen naar Lissabon Wat zit er voor jou in? Competitief salaris van €16.100 per jaar Een stimulerende werkomgeving met ruimte voor groei en ontwikkeling Verhuiskostenvergoeding en assistentie tot €2000 Gratis fruit, koffie, thee en water en meer! Jouw toekomstige bedrijf: Kom werken in het zonnige Lissabon bij een van 's werelds grootste professionele dienstverleners op technologisch en digitaal gebied. Ons team van meer dan 300.000 mensen is divers, ondersteunend en toegewijd aan voortdurende verbetering. We streven naar het hoogste niveau van gelijkheid en creëren een omgeving waarin iedereen kan gedijen.

Lisbon calling! Customer Care for Drones and Tech Supply, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products.You want to learn more about this? Then keep on reading!Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 8:00-20:00  Salary conditions: 1,450 € gross/month + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month Health insurance after 6 months  Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months Up to 400.00 euros for accommodation per month for 4 months (Reimbursed during 4 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!

Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based on established processes and policies. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals. Ensuring user and brand safety through effective content moderation practices. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum B2 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 9:00-21:00  Salary conditions: 1.408 € gross/month + 300 € loyalty bonus every 3 months + 3.000 € signings bonus + performance bonus 120 € from 4th full month + 7€ meal voucher/ day Health insurance after 6 months  Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months Up to 400.00 euros for accommodation per month for 4 months (Reimbursed during 4 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!

Are you interested in social media? Do you like to watch small videos? If the answer is yes, then you must start your career in a globally present organization working as a Video Content Analyst. Do you want to learn more about social media regulation, digital freedom of speech, internal controls or maybe even learn about EU policy making? Apply now, and start your career supporting this exciting team! Your responsibilities and impact working as a Video Content Analyst will be: Reviewing content (videos, image, text, and audio) in accordance with policies Classifying the typology of the content (videos, image, text and audio) in accordance with the processes and policies Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals Ensuring user and brand safety Disclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news. Skills, qualifications and interests you need to succeed in this role: A native level of Dutch and a good level of English Keeping up to date with Social Media trends Being available for 24/7 shifts (night shift one month, every 3rd month) Being motivated and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit (required) What's in it for you? Competitive salary Pleasant and inspiring working atmosphere Opportunity to be part of a rapidly expanding global organization with irreproachable reputation Professional development and clear career path Training & development opportunities Relocation allowance and assistance up to 2,000 euros! Free fruit, coffee, tea and water and a lot more! Your Future Company: Working in the sunny Lisbon at one of the world's leading professional services company operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believe in continuous improvement to take their careers to new places. On the top of that, it's a diverse environment seeking the highest level of equality. Is this not the right fit for you? Feel free to check our other opportunitiesin Customer Service in Lisbonor send us your CV to be considered for other projects or future opportunities.