In this position, you’ll play a key role in optimizing how the business operates by identifying opportunities for efficiency, designing improved processes, and supporting the implementation of new solutions.

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Your responsibilities and impact working as a Business & Process Improvement Analyst:

• Collaborating closely with business and IT stakeholders to define project scopes and document business cases.

• Assessing existing processes, identifying bottlenecks, and recommending improvements.

• Leading “as-is” and “to-be” process mapping sessions to visualize workflows and define future-state models.

• Supporting harmonization and standardization of tools and processes across teams and regions.

• Translating business needs into clear, actionable requirements for solution design and development.

• Working with technical teams to ensure proposed solutions are feasible, cost-effective, and aligned with business priorities.

• Coordinating handovers, reviews, and approvals of project documentation, including process maps and requirement specifications.

• Supporting testing activities, including reviewing test scripts and assisting during user acceptance testing.

• Contributing to change management initiatives, helping teams adopt new processes and technologies smoothly.

Skills, qualifications, and interests you need to succeed in this role:

• Previous experience in business or process analysis, ideally within a transformation, digitalisation, or operations-focused environment.

• Strong analytical mindset with a problem-solving approach.

• Skilled in stakeholder management and effective communication across functions and levels.

• Proficient with Microsoft Office tools; familiarity with Power Platform or process mapping tools is a plus.

• Excellent English skills (spoken and written); other European languages are a plus.

• Organized, detail-oriented, and able to manage multiple priorities independently.

• Curious, collaborative, and motivated to drive meaningful change in a fast-paced environment.

What’s in it for you?

• Competitive salary aligned with your experience
  

• Meal vouchers
  

• Life & health Insurance

• Hybrid working model (2 days of home office/week)

• Multicultural environment

• Training and internal development opportunities

• A vibrant and dynamic international workplace located in Barcelona
  

Your Future Company
Join an international shared service centre in Barcelona, providing high-quality financial and administrative services across Europe. You’ll work alongside professionals from over 40 nationalities in a collaborative and people-focused environment where continuous improvement and teamwork are at the heart of success.