Do you like to help people find their way?
You will have the chance to reduce Application users' stress while finding a parking spot and assisting them in their daily lives.  

Regardless of your professional background — if you would like to work in a freshly renovated office, dealing with customer's needs and you are friendly, keen, and diligent, then this is your opportunity!

Your daily tasks as a Client Specialist for the Parking App will be: 

• Answering incoming queries from customers (phone, e-mail, social media)
• Identifying issues and providing solutions
• Ensuring a high level of customer satisfaction
• Recording data in the CRM system
• Providing ad-hoc support
• Being a team player and participating in the success of the team and project

Skills, qualifications, and interests you need to succeed in this role:

• A native level of German and at least a C1 level of English
• Knowledge of the value and impact that a good customer experience can create
• Being an attentive listener, comfortable and skillful at communicating with people
• Having a drive for excellence and professionalism
• Being a real team player and committed to your work
• Ideally completed commercial training or comparable professional experience

What’s in it for you?  

• 30 Days of Holiday
• Flexible Working Hours from 08:00 - 16:30 or 9:00 - 17:30
• 33K Base Salary
• Excellent Career opportunities with a direct career path 
• No Weekend/ Night Shifts 
• Regular team events nationally as well as internationally
• Gym Membership is included 
• Fruit, coffee, and drinks for free in the office

Your Future Company:
Located in Hannover, you will find a company that takes care of your career and personal development. You will be working in a newly renovated and bright Office and you will have the chance to work with an ambitious young team. 

Take the chance to apply to get more Information!