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Client Specialist for Parking App (German Speaker)

Job description

Do you like to help people find their way?
You will have the chance to reduce Application users' stress while finding a parking spot and assisting them in their daily lives.  

Regardless of your professional background — if you would like to work in a freshly renovated office, dealing with customer's needs and you are friendly, keen, and diligent, then this is your opportunity!

Your daily tasks as a Client Specialist for the Parking App will be: 
  • Answering incoming queries from customers (phone, e-mail, social media)
  • Identifying issues and providing solutions
  • Ensuring a high level of customer satisfaction
  • Recording data in the CRM system
  • Providing ad-hoc support
  • Being a team player and participating in the success of the team and project
Skills, qualifications, and interests you need to succeed in this role:
  • A native level of German and at least a C1 level of English
  • Knowledge of the value and impact that a good customer experience can create
  • Being an attentive listener, comfortable and skillful at communicating with people
  • Having a drive for excellence and professionalism
  • Being a real team player and committed to your work
  • Ideally completed commercial training or comparable professional experience
What’s in it for you?  
  • 30 Days of Holiday
  • Flexible Working Hours from 08:00 - 16:30 or 9:00 - 17:30
  • 33K Base Salary
  • Excellent Career opportunities with a direct career path 
  • No Weekend/ Night Shifts 
  • Regular team events nationally as well as internationally
  • Gym Membership is included 
  • Fruit, coffee, and drinks for free in the office
Your Future Company:
Located in Hannover, you will find a company that takes care of your career and personal development. You will be working in a newly renovated and bright Office and you will have the chance to work with an ambitious young team. 

Take the chance to apply to get more Information!