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Customer Care for Social Media (Italian Speaker)

Job description

What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international company and international company?

Your responsibilities and impact as a Customer Care Advisor will be:

  • Assist customers in the use of the company's services

  • Provide professional customer service and technical support over the phone and emails

  • Answer and solve client inquiries 

  • Guarantee clients satisfaction and high level of quality 

  • Ensure and participate in the success of the department

Skills, experiences and interests you need to succeed in this role:

For this role, the Company is looking for professional and friendly individuals with empathy and the ability to multitask.

  • You are a native Italian speaker with advanced business English 

  • You have 2-3 years of experience in customer service

  • You have a strong customer focus and always ready to help

  • You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills

  • You are able to work in fast-paced environments

  • You are a real team player and enjoy working in multicultural environments

What’s in it for you?

  • Salary: 14 salaries per year x 1100€ gross per month + a performance-related bonus up to 200€ 

  •  Schedule: Monday to Sunday 9:00 - 20:00

  • A Quality Certified Management Company

  •  A Multicultural environment: 8.000+ passionate people from 76 countries working together

  • A Company offering you not only a job, but a full experience abroad!

  • A recognized training delivered by the biggest brands

A complete relocation package including:

  • Flight ticket to Athens

  • Hotel accommodation for 2 weeks with breakfast

  • Assistance in finding a flat + real estate agency fee paid by the Company

  • Flight ticket to your home and back every year

  • Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round

Start date: asap

Your Future Company:

Time for a new challenge abroad. This multinational leader in the cybersecurity sector is recruiting for German speaking candidates for their international team in Athens! With +8.000 passionate people from all over the world, this makes it an exceptional place to work. Professional training, company events, multicultural teams, the experience of Athens- you will definitely find something for you here.

What should you expect from living in Athens?

  • As the birthplace of Western civilization, a city full of history, philosophy and arts

  • Aegean weather that will bless you with Vitamin D all year long

  • Hospitality, warm greetings and friendliness comes from locals

  • Beautiful nature full of different shades of greens and blues

  • The delicious Greek cuisine, night-long tavern nights and Zorba dance!

Is this project not the best fit for you? Feel free to check our other opportunities for German Speakers in Greece or send us your CV to be considered for other projects or future opportunities.