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Customer Service Specialist in Greece - Nightshift (Czech Speaker)

Job description

Get ready to start your new adventure in Greece! 
Do you like to help and assist customers? Are you looking for a position as Customer Support Agent for a world-leading company?
We are looking for profiles to work on different projects of internationally known companies!

Your responsibilities as a Customer Support Agent will be:

  • Supporting clients’ activities by offering world-class service to their customers through phone, email, and social media channels. 
  • Adapting the brand's voice and tone for interactions across private (phone, email, chat) and public (social media, forums, e-commerce reviews) channels. 
  • Answering incoming customer queries promptly 
  • Responding to inbound customer requests and documenting relevant case information
  • Identifying issues and providing effective solutions to ensure customer satisfaction

Skills, qualifications and interests you need to succeed in this role: 

  • A native-level proficiency in Czech and a C1 level of English 
  • Good technical understanding
  • Living in or willing to relocate to Greece for an international career and life experience
  • Good listening skills and proficient communication abilities
  • Strong teamwork skills and dedication to collaborative success
  • Excitement about intercultural communication and the expatriate lifestyle
  • Positive and flexible attitude

What's in it for you?

  • Relocation package included
  • Competitive salary (1200€/gross per month)
  • Monthly performance bonus up to 100€
  • A full-time contract of 40hrs/week, 8hrs/day, Monday to Sunday from 12AM to 11PM
  • Work in an international environment in a multinational company in Greece
  • Possibility to work remotely in full Greece depending on the project
  • You will receive an in-depth training on the job

Your Future Company: 
Located in Greece, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Is this project not the best fit for you? Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities.