Customer Support Specialist (Italian Speaker)

Location Lisbon
Discipline: Customer Service
Language Italian
Job type: Entry-Level
Contact name: Oliwia Snowinska

Contact email:
Job ref: 2986
Published: 9 months ago
Passionate about Customer Care and looking for a new challenge in vibrant Lisbon? Be responsible for the needs of the customers and find the best solution to make them happy again.

Your responsibilities and impact as a Customer Service Agent will be:
  • Providing excellent customer service
  • Ensuring high quality customer service
  • Handling requests and complaints
  • Being the point of contact before and after purchase
  • Building customer relations
Skills, qualifications and interests you need to succeed in this role:
  • Fluent in Italian with a high level of English
  • Client-oriented and empathic
  • Eager to learn new things
  • Well-organized and proactive
  • A real teamplayer and go-getter
  • High communication skills with a positive attitude
What’s in it for you?
  • Permanent contract 
  • Full time position 40h/week
  • One month of training (fully paid)
  • Competetive salary & performance bonus
  • Meal vouchers + transportation allowance
  • A multicultural and diverse environment
  • Equipment provided
  • Private health insurance after 6 months
  • Teambuilding activities
  • Opportunities to grow within the company
What should you expect from living in Lisbon?
  • A colourful city view and a rich cultural history
  • Pros of living in a European capital on a budget
  • Delicious Portuguese cuisine and famous cafe culture
  • Friendly people, good vibes and a happy-go-lucky urban life
  • Warm climate all year and a sunny beach life next to the Atlantic
  • A large English-speaking local community and international environment
Your Future Company:

Our client is a rapidly growing organization that started in October 2020. They support their clients' cost-cutting initiatives, facilitate scale, and promote revenue growth by utilizing both human and technology approaches with over 500 employees and over 21 different nationalities from all over the world. 

Is this project not the best fit for you? Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.