Back to jobs

Danish Speaking Customer Support – Work from Home

Job description

Do you enjoy helping people and solving problems along the way? A leading global automotive and transportation organization is looking for motivated Customer Support Specialists to join its team in Greece.

In this role, you will support users of a well-known commercial vehicle and mobility services platform, assisting them with service requests, account-related questions, and vehicle- or order-related inquiries. You will play a key role in ensuring customers receive clear, efficient, and reliable support throughout their service journey.

Join an international and fast-paced environment where customer experience is at the heart of everything, and where your support helps customers feel confident and well taken care of.


What you will be doing

• Managing incoming customer interactions via phone, chat, and email
• Assisting customers with service requests, order updates, modifications, and billing-related questions
• Supporting users with account access and profile-related inquiries
• Providing accurate information about services, policies, and operational procedures
• Handling customer concerns in a professional, solution-oriented, and empathetic manner
• Ensuring a high level of customer satisfaction by delivering timely and clear support


Job requirements

• Fluency in Danish and English, both written and spoken
• Strong communication skills and a service-oriented mindset
• Good problem-solving abilities and attention to detail
• Ability to stay calm and professional when dealing with time-sensitive or complex situations
• Previous experience in customer support, automotive services, logistics, or technical support is considered an advantage
• Interest in automotive, transportation, or digital service platforms is a plus


What is offered

• Competitive monthly salary plus two additional salaries per year
• Relocation package including flights and accommodation
• Referral program with attractive bonuses for recommending friends
• Private health care benefits and access to various discounts
• Comprehensive paid training delivered by certified instructors
• Engaging company events, community initiatives, and social responsibility projects
• Free online Greek language courses
• Modern offices with comfortable break areas and a positive working atmosphere
• Employment with a Great Place to Work–Certified company that values diversity and inclusion


This role offers an excellent opportunity to build an international career within a global automotive technology environment, develop valuable customer service skills, and grow professionally in a supportive and inclusive workplace that promotes equal opportunities for everyone.