Are you service-minded and tech-savvy?
Join an international team in Lisbon and support a globally recognized (confidential) client. If you enjoy helping people and solving technical issues, this is your opportunity

Your Role:

• Assist customers via phone, email, chat, and social media

• Support with product features, e-commerce, technical issues, and wireless connectivity

• Handle pre-sales questions and general inquiries

• Maintain a consistent and professional tone

• Escalate complex issues and collaborate with technical teams

• Manage your own support tickets and follow team guidance

• Keep records accurate and provide feedback on help materials

What You Bring:

• Fluent in Danish, with good English (B2+)

• Strong communication and problem-solving skills

• Comfortable with tech and dynamic environments

• Open to feedback and learning

• Willing to work flexible hours, including evenings/holidays if needed

What's in:

• Schedule: Monday to Friday – 08:00 AM to 05:00 PM

• (Weekends off: Saturday & Sunday)

• Salary: €1,500 gross/month + €120 performance bonus

• Full-time fixed-term contract with potential for extension

• Supportive onboarding and training program

• International and inclusive work environment with colleagues from across Europe

• Relocation support  

• Office located in Lisbon, with proximity to beaches, culture, and a great lifestyle

About the Company:
You will be joining a multinational leader in customer experience management, working on behalf of a high-profile global client. The company is known for its supportive team culture, career development opportunities, and vibrant working environment in one of Europe’s most attractive cities.