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Digital Product Advisor (German Speaker) - Remote

Job description

Are you looking for a new job in back office-related tasks? Are you interested in new technologies and the advanced industry of smartphones, laptops, touchpads, etc? Our client in Lisbon is looking for new team members to join this interesting project!

Your responsibilities and impact as Digital Product Advisor will be: 

  • Back office activities regarding online orders
  • Following up with packages, orders, etc. 
  • Supporting the customer service agents' complex cases
  • Reaching out to customers via phone/email in order to solve the issue/problem
  • Guaranteeing clients satisfaction and a high level of quality

Skills, qualifications, and interests you need to succeed in this role: 

  • You have a native level of German
  • You have a good level of English
  • You are motivated and with a positive mindset
  • You are efficient and have good organizational skills
  • You are a team player
  • You are client and service-oriented
  • You are willing to stay in the country for a medium-term
  • You are punctual and flexible
  • You have very good communication skills

What´s in it for you? 

  • Salary of 1235€ per month (x14 per year) + 150 € bonus/month
  • 6 € meal voucher per work-day
  • Support with paperwork
  • Full-time job (40h/week), Monday-Sunday (Rotative shifts Mon-Sun; 8 AM –  10 PM)
  • A stable job and opportunities to grow within the company
  • 12- months contract as from the first day of training (training is paid 100%) 
  • A family-style working environment, while benefiting from an international and multicultural company
  • Opportunity to work for Top companies in the market 
  • Private health insurance from the beginning
  • 30 days probation period
  • Start date: ASAP

Your Future Company: 
Our partner is an international Contact Solutions provider working with leading companies and having a worldwide presence. For their client, an American multinational technology company, they are currently recruiting a German speaker for their office in Lisbon.

Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.