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Digital Product Advisor (German Speaker) - Remote

Job description

Are you looking for a new job in back office-related tasks? Are you interested in new technologies and the advanced industry of smartphones, laptops, touchpads, etc? Our client in Lisbon is looking for new team members to join this interesting project!

Your responsibilities and impact as Digital Product Advisor will be: 

  • Back office activities regarding online orders

  • Following up with packages, orders, etc. 

  • Supporting the customer service agents' complex cases

  • Reaching out to customers via phone/email in order to solve the issue/problem

  • Guaranteeing clients satisfaction and a high level of quality

Skills, qualifications, and interests you need to succeed in this role: 

  • You have a native level of German

  • You have a good level of English

  • You are motivated and with a positive mindset

  • You are efficient and have good organizational skills

  • You are a team player

  • You are client and service-oriented

  • You are willing to stay in the country for a medium-term

  • You are punctual and flexible

  • You have very good communication skills

What´s in it for you? 

  • Type of contract: yearly or 6 months contract, renewabel 

  • Working hours: full time (40h/week; 5 days /week) on rotating shifts (depending on the project)

  • Salary conditions (*) – 2 options:

  1. Including free accommodation (shared flat, all bills included): 950€ – 1.000€ gross/month (based on the level of experience)

  2. Excluding accommodation: 1.300 – 1.400€ gross/month (based on the level of experience)

 (*) paid training period

  • For international candidates:

  • Reimbursement of your initial flight expenses 

  • Airport pick up

  • Yearly two-way flight ticket back to your home country (within the EU)

  • Help in paperwork, opening bank account, etc. upon your arrival

  • Private health care available from contract signature

  • Free Portuguese lessons, cooking classes, sports activities and social events organized by the company

  • Real career opportunities in different career paths

Your Future Company: 
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!