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Anna Heißwolf
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Anna Heißwolf

RECRUITMENT CONSULTANT.

Hola, my name is Anna. Originally I am from Germany, but I have always been on the go and started travelling around the world straight after finishing school. After some first international working experience during my previous apprenticeship, I already knew that I wanted to take the opportunity of another stay abroad during my current business studies with a specification in international management.

I am very grateful for the opportunity to join the international Blu Team in the beautiful city of Barcelona, getting to know the different cultures and backgrounds of my fantastic colleagues and sharing experiences of the expat life. The fact that I can help international jobseekers to also take the step and realize their dream of living and working abroad makes me enjoy working as a recruitment consultant even more! #makethebluexperience

Jobs by Anna Heißwolf

    • Lisbon

    Content Moderator for Social Media Platform (Spanish Speaker)

    Looking for a new position? We have a great opportunity in Lisbon as a Video Content Moderator for a leading social media platform for you. In this role, you'll play a crucial part in reviewing and moderating user-generated content, ensuring it aligns with community guidelines and standards. If you're detail-oriented, culturally aware, and eager to contribute to creating a better online space, this is your chance! Your responsibilities and impact working as a Content Moderator will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based on established processes and policies. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals. Ensuring user and brand safety through effective content moderation practices. Disclaimer: Please be aware that these tasks involve extensive exposure to sensitive content, including vulgar content, violence, pornography, and fake news. Skills, qualifications and interests you need to succeed in this role: A native level of Spanish and at least a C1 level of English Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country Passion for customer service, content moderation, or technical support  Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What is in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week), shifts 24/7 Monday to Sunday Salary conditions: 1,050 € gross/month + performance bonus 120 € from 4th full month Health insurance after 6 months  Help with acquiring the NIF and SSN A relocation package of 360 euros per month for the first three months Paid professional training Fun and engaging company-wide initiatives Excellent work culture Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Apply now and enjoy a personalized recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow


    • Lisbon

    Customer Service Specialist or Content Moderator for Social Media Platform (Spanish Speaker)

    Your are interested in Social Media? Join a dynamic and international team as a Customer Service Specialist or Content Moderator for a leading social media platform. Embrace a role where every interaction shapes the digital landscape, fostering positive connections and upholding community standards. Seize this great opportunity for your next career move in beautiful Lisbon! Your responsibilities and impact as a: Customer Service Specialist: Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media Supplying customers with the necessary information and solving any issues Following up of issues if needed Content Moderator: Validating all written content for a social media platform, confirming its accuracy and quality Having the opportunity to share your ideas, in order to improve the quality of our work Being part of a team that makes the world’s information more accessible and useful Becoming an expert in the advertisement content and giving the best advice to confirm its accuracy and quality Skills, qualifications and interests you need to succeed in this role: A native level of Spanish and at least a B2 level of English Passion for customer service, content moderation, or technical support  Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for a long-term international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country What is in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week), shifts 24/7 Monday to Sunday Salary conditions: 1,050 € gross/month + performance bonus 120 € from 4th full month Help with acquiring the NIF and SSN A relocation package of 360 euros per month for the first three months Paid professional training Fun and engaging company-wide initiatives Excellent work culture What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. Apply now and enjoy a personalized recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow


    • Lisbon

    Video Content Moderation (German Speaker)

    Great opportunity in Lisbon as a Video Content Moderator for a leading social media platform. In this role, you'll play a crucial part in reviewing and moderating user-generated content, ensuring it aligns with community guidelines and standards. If you're detail-oriented, culturally aware, and eager to contribute to creating a better online space, this is your chance! Your responsibilities and impact working as a Video Content Moderator will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based on established processes and policies. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals. Ensuring user and brand safety through effective content moderation practices. Disclaimer: Please be aware that these tasks involve extensive exposure to sensitive content, including vulgar content, violence, pornography, and fake news. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum B2 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 8:00-20:00  Salary conditions: 1,450 € gross/month + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month Health insurance after 6 months  Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Up to 200 € for the cost of a travel ticket (reimbursement after 3 months upon evidence of travel ticket) Up to 400 € for accommodation/ months for 4 months Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!


    • Lisbon

    Customer Support Representative for Technology Company (German Speaker)

    Become a Customer Support Representative for an international Technology Company.  Join a dynamic team and embark on a rewarding journey in the heart of Portugal's vibrant capital Lisbon, shaping the future of technology support.  Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 8:00-20:00  Salary conditions: 1,450 € gross/month + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month Health insurance after 6 months  Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Up to 200 € for the cost of a travel ticket (reimbursement after 3 months upon evidence of travel ticket) Up to 400 € for accommodation/ months for 4 months Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!


    • Lisbon

    Social Media Content Moderation (German Speaker)

    Are you passionate about ensuring a safe and enriching online experience for users worldwide? Do you thrive in a dynamic environment where every day brings new challenges and opportunities? If so, we have a great opportunity to start your career as Social Media Content Moderator in one of Europe's most vibrant cities - Lisbon. Your responsibilities and impact working as a Social Media Content Moderator will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based on established processes and policies. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals. Ensuring user and brand safety through effective content moderation practices. Disclaimer: Please be aware that these tasks involve extensive exposure to sensitive content, including vulgar content, violence, pornography, and fake news. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum B2 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 8:00-20:00  Salary conditions: 1,450 € gross/month + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month Health insurance after 6 months  Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months Up to 400 € for accommodation/ months for first 4 months  Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!


    • Lisbon

    Customer Service for Tourism Insurance Company in Homeoffice (German Speaker)

    Are you passionate about providing exceptional customer service and looking for a career opportunity where you can work from home?  We're looking for dedicated individuals to work as Customer Service Representatives for a leading Tourism Insurance Company in Portugal!  Your responsibilities and impact as a Customer Advisor for Insurance company will be: You will be booking of insurance meetings on behalf of German insurers. You'll have the first contact with potential customers where you identify their needs and put the meeting directly into the Insurer's calendar. The insurer is responsible for the sale, so your task will be to offer a meeting between the insurer and the customer, and as you book meetings for Denmark's leading insurance company, you have good arguments on your hand. Ensuring high level of customer satisfaction. Identifying issues and provide solutions Being a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetings Skills, qualifications and interests you need to succeed in this role: A native level of German and an advanced level of English (C1 level) Previous experience in Customer Service Living in Portugal and having a valid work permit Being an attentive listener, comfortable and skillful at communicating with people Being a team player with high social competence Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle What’s in it for you? Full-time permanent contract 39h/week, Monday to Sunday; Early shift : 08:00 to 17:00; Late shift:  13:00 to 22:00 competitive salary and bonus full homeoffice possibility in Portugal Opportunity to join an international company An open-minded and employee-oriented working environment Career development opportunities Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Lisbon hub. Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.  


    • Lisbon

    Customer Service for Hotel Brand (German Speaker)

    Are you passionate about travel and have always wanted to know what it is like to work in the tourism industry? We are looking for open-minded people who want to live abroad and embark on an adventure filled with professional growth and personal enrichment! Your responsibilities and impact as a Customer Service Agent will be: First point of contact on the phone for hotel guests Processing of all written enquiries and requests Advising hotel guests via all communication channels used by the brand Carrying out daily arrival and departure checks Checking reservations as well as incoming payments What’s in it for you? Type of contract: Employment Term Contract of 12 months, renewable for additional 12 months Working hours: full time 40h/week (8h/day) on rotating shifts Monday to Sunday from 7am to 7pm Salary conditions (*) – 2 options Including free accommodation (shared flat, all bills included): 1,221.55€ gross/month  Excluding accommodation: 1,586.05€ gross/month For international candidates: Reimbursement of your initial flight expenses  Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Real career opportunities in different career paths Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Skills, qualifications and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job.  A native level of  German and a good level of English Enthusiasm about traveling and the tourism industry Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Having a high degree of commitment and self-motivation Being highly motivated, proactive, and adaptable to change Having a valid Portuguese work permit (required) Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.  


    • Athens

    Travel Adviser (German Speaker)

    What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow together within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery, or simply a lifetime experience, you will find it there. Whatever comes out of it for you, you will definitely not regret it. Your responsibilities and impact as Travel Adviser will be: You are responsible for customer relations and expansion for the German market. Your tasks include:  Providing professional customer service solutions to travelers over the phone and via emails Answering and solve client and customer inquiries and issues Guaranteeing clients satisfaction and a high level of quality  Ensuring and participate in the success of the department Skills, qualifications, and interests you need to succeed in this role: A native-level proficiency in German and a minimum B2 level of English High motivation and a positive mindset An efficient, client and service-oriented way of working Strong teamwork skills Good organizational skills  Excellent listening skills and proficient communication abilities What’s in it for you? Salary: 14 salaries per year x 1300€ gross per month + a performance-related bonus Free flight to Athens + Free accommodation for the first weeks  Full-time job (40h/week), Monday-Saturday (Rotative shifts 9 am - 11 pm) and Sundays (Rotative shifts 9 am - 9 pm) A stable job and opportunities to grow within the company Contract as from the first day of training (training is paid 100%)   A multicultural, international environment A company offering you not only a job, but a full experience abroad! Your Future Company: Time for a new challenge abroad. This multinational leader in the cybersecurity sector is recruiting for German speaking candidates for their international team in Athens! With +8.000 passionate people from all over the world, this makes it an exceptional place to work. Professional training, company events, multicultural teams, the experience of Athens- you will definitely find something for you here. What should you expect from living in Athens? As the birthplace of Western civilization, a city full of history, philosophy and arts Aegean weather that will bless you with Vitamin D all year long Hospitality, warm greetings and friendliness comes from locals Beautiful nature full of different shades of greens and blues The delicious Greek cuisine, night-long tavern nights and Zorba dance! Is this project not the best fit for you? Feel free to check our other opportunities for German Speakers in Greece or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Inside Sales for IT Company (French Speaker)

    Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Your responsibilities and impact as a Inside Sales expert will be:   Contacting new and existing clients via telephone, email, and chat Identifying new business opportunities Improve client's experience by providing support with product adoption Provide pre-and after-sales support Become an expert on advertising on the platform Manage a portfolio with responsibility for growing revenue Customer Service: be ready to help and support your clients at any time and share product knowledge Start Date: 15.04.2024 Skills, qualifications and interests you need to succeed in this role: You have previous experience  in Online Sales and/or Digital Marketing (3 years) You have a native level of French and a fluent level of English (at least B2-C1) You hold a valid residency card or EU citizenship You have very good communication skills You have knowledge of MS Office and use of voicemail and electronic mail systems You have a proactive mindset with regards to identifying issues and opportunities as well as communication with clients You have strong attention to details and follow-up skills You have a drive for excellence and professionalism What's in it for you? Type of contract: a long-fixed term contract, renewable every year 30 days of probation period before signing the contract Working hours: Mon-Fri (7 AM - 5 PM) Salary conditions*, 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1240€ gross/month *Compensation during training period if successful (15 days): 50% of your hourly wages (lower taxes) Private health insurance from the beginning of the contract (additionally to standard insurance) Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening bank account, etc. upon your arrival. A company which fully supports you and wants to make your experience great A dynamic, open-minded and multicultural environment, including 82 different nationalities A great place to work in a brand-new building, you will work with the best facilities for a fun and comfortable environment A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc. Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities: opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead or Supervisor roles The Company. Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, including 82 nationalities. Located in Lisbon, you will find a company which takes care of you. From your career development, language skills, accommodation to your social integration. The Lisbon experience encompasses many things. Lisbon offers all the enjoyments you would expect of a Capital, yet with half the fuss of other European capitals. Are you into neighborhood festivals or into sunset watching from the old Moorish castle? Lisbon has a lot to offer and gives the opportunity to enjoy different lifestyles. Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Customer Service in Retail (German Speaker)

    Are you interested in working in one of the biggest consumption branches worldwide? As part of a global community, you will work with a wide range of nationalities and backgrounds.  You will work for a company that cares about its employees, full of opportunities to learn and grow professionally and personally. Your responsibilities and impact as a Customer Service Agent will be: In this role, you will be in charge of providing support and advice to the customer in regard to the brand’s tobacco products. Your tasks are:  Answering incoming queries from customers via phone, email, and chat Identifying issues and providing solutions Ensuring a high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participating in the success of the team and project Skills, qualifications, and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job.  A native level of German and at least a B1 level of English Knowledge of the value and impact that a good customer experience can create  Being an attentive listener, comfortable and skillful at communicating with people  Being energetic, innovative, and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit (required). What’s in it for you? Type of contract: yearly or 6?-?month contract, renewable Working hours: full-time options on rotating shifts (40h/week, 5 days/week, Mon-Sat 7 AM - 8 PM) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950€ – 1.000€  gross/month Excluding accommodation: 1.300  – 1.400€ gross/month  For international candidates: Reimbursement of your initial flight expenses Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. upon your arrival Private health insurance included from the first day of contract signature Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Customer Service for InterContinental Hotels (French Speaker)

    Do you have a passion for the travel and tourism industry? Do you like traveling when everything goes the way it should? You can have an impact on making travelers´ journeys a success. Your responsibilities and impact as Customer Service for IHG will be: Solving issues during the booking process. Giving instructions, and taking an active role in finding the right booking Following up during the vacation, providing good solutions incl. refund Being responsible for the current and expanding the clients´ network Managing good and qualified lead generation There are many areas where the excellent customer or client support is required, and this is where the company needs you Skills, qualifications, and interests you need to succeed in this role: EU citizenship or valid residency card You have fluent levels in French and English You are looking for a job opportunity abroad You are a travel addict You are motivated and committed to your work You have excellent communication and listening skills What's in it for you? Type of contract: a long-term fixed-term contract, renewable every year Working hours: full time (40h/week) on rotating shifts Mon-Sun 7AM-7PM Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1240€ gross/month For international candidates: Reimbursement of your initial flight expenses after 9 months. Airport pick up. Yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening bank account, etc. upon your arrival. Free Portuguese lessons, cooking classes, sport activities and social events organized by the company. Real career opportunities in different career paths. Is this project not the best fit for you ? Feel free to check our other opportunities in Customer Service in Lisbon. Still, send me your CV to be considered for other projects or future opportunities.


    • Lisbon

    Join our Talent Pool: Customer Service in Lisbon (French Speaker)

    Are you interested in helping people to get the most easy and enjoyable customer experience? Would you like to work in the sunny capital of Portugal, Lisbon and provide efficient, quick and friendly service to customers as well as building strong relationships with them? Your responsibilities and impact as Customer Service Agent will be: Assisting customers with their requests by email, phone and live chat. Collecting and updating customer data. Providing product information to the customer (e.g. subscription, payment and technical requirements). Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner. Skills, qualifications and interests you need to succeed in this role: EU Citizenship or valid residency card Native level of French and a good level of English. Knowledge of the value and impact that a good customer experience can create. Having a strong interest in new technologies. Being an attentive listener, comfortable and skilful at communicating with people. Having a drive for excellence and professionalism. What’s in it for you? A fixed-term contract that is renewable every year. Working Hours: Full time (40h/week) and rotative shifts  Salary Conditions (*): You have 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month. Excluding accommodation: 1240€ gross/month Relocation Package for International Candidates: Reimbursement of your initial flight expenses after 9 months. Airport pick-up. Yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening bank account, etc. upon your arrival. Extra Perks: Private health insurance after 6 months of contract which is extra to the standard insurance Free Portuguese lessons, cooking classes, sports activities and social events organized by the company. Portuguese public holidays and 22 days of paid holidays. Is this project not the best fit for you? Feel free to check our other opportunities for French speakers in Portugal or send us your CV to be considered for other projects or future opportunities.


    • Lisbon

    Medical Customer Service (French Speaker)

    You are interested in medicine? You would like to help people with a disease? Work for a medical device company, that wants to make the life of people with diabetes easier. Your responsibilities and impact as Medical Customer Service will be: Take care of inquiries from the customers all about the Omni pod-Product, an Insulin Management System. From responding inbound calls, being responsible of orders, coordination of product shipment to customers, providing support and direction to customers, resolve their issues in a timely and empathetic manner and encouraging customers compliance with product utilization. Skills, qualifications, and interests you need to succeed in this role: You are a fluent French speaker and have a good level of English You are energetic and innovative You are a fast thinker and work proactively Motivation and teamwork are some of your soft skills You are interested in Medicine You have excellent communication skills You have an intercultural mind and willing to work with many other nationalities What's in it for you? Type of contract: a long-term fixed term contract, renewable every year Working hours: full time (40h/week) on rotating shifts Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1240€ gross/month For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sport activities and social events organized by the company Real career opportunities in different career paths Is this project not the best fit for you ? Feel free to check our other opportunities in Customer Service in Lisbon. Still, send me your CV to be considered for other projects or future opportunities.


    • Lisbon

    Foot Locker Product Advisor (French Speaker)

    Are you looking for a job where you would work with famous sports brands like Nike, Adidas, Puma, Vans, Reebok, New Balance or Timberland? With more than 2500 stores across the world, Foot Locker is the leading global athletic footwear and apparel retailer. Your responsibilities and impact as a Customer Service Agent will be: Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media Answering questions and providing troubleshooting regarding the products, orders, payment methods or shipping, while always remaining calm and polite Transforming online credit simulations into completed files Handling calls for prospects and clients Being in contact with other departments and redirecting related cases and issues to responsible departments Skills, qualifications and interests you need to succeed in this role: A native level of French and a good level of English Enthusiasm about fashion and trends Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit (required). What’s in it for you? Type of contract: yearly Working hours: 40h/week (8h/day) from Monday to Sunday, 8 am to 8 pm Salary conditions* – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1290€ gross/month For international candidates: Reimbursement of your initial flight expenses Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Real career opportunities in different career paths Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world.


    • Lisbon

    Customer Advisor for Abercrombie & Fitch (French Speaker)

    Are you feeling comfortable in the world of Fashion? Do you want have a look behind the scenes of this well known fashion brand? One of the most famous American fashion brands is waiting for you to join their Customer Service team in Lisbon!   Your responsibilities and impact as a Customer Service Agent will be: Providing service to the A&F clients via phone, email, chat and social media platforms Providing product information to the customer Handling the clients queries regarding their orders, account accessibility, payments and stocks availability Follow up with customers Skills, qualifications and interests you need to succeed in this role: You have a fluent level of French (a good level of English would be a plus) You are looking for a job opportunity abroad You are interested in the fashion field You are motivated and committed to your work You have excellent communication and listening skills You are a team player willing to work with many other nationalities What’s in it for you?  Type of contract: a long-term fixed term contract, renewable every year Working hours: full time on rotating shifts Monday to Sunday 7:00AM-7:00PM. 40h/week Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1298€ gross/month For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Private health insurance directly after the contract signature Free Portuguese lessons, cooking classes, sport activities and social events organized by the company Real career opportunities in different career paths What should you expect from living in Lisbon? A colourful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!


    • Lisbon

    AI Content Reviewer (French Speaker)

    Are you always up to date with the latest trends on the Internet? Do you want to work abroad in a team of more than 80 different nationalities? Then we might have the right opportunity for you in Lisbon! Your responsibilities and impact working as an AI Content Reviewer: A Chatbot uses artificial intelligence to respond to user questions with human-like understanding, performing tasks like creating content, summarizing text, and language translation. Reviewing chatbot messages by policies Content topics range from mild to sensitive subjects such as profanity, hate speech, or violence. Classifying the typology of the content following the processes and policies Ensuring user and brand safety Skills, qualifications, and interests needed for this role: A native level of French and a good level of English Being motivated and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a passport that allows you to work in Portugal (required) What’s in it for you? Type of contract: a long-term fixed-term contract, renewable every year with a permanent contract after 2 years Working hours: full-time (40h/week, 8 hours a day) Rotative shifts from Monday to Sunday between 08:00 and 18:00 Private health insurance after contract signature Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month Excluding accommodation: 1372€ gross/month For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes, and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Located in Lisbon, you will find a company that takes care of you with your career development, language skills, accommodation, and social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!


    • Lisbon

    Customer Service for Expedia (French Speaker)

    We are looking for dynamic people like you who are open to a new experience abroad. If you like to travel and like to help people, then this is your opportunity!  Your responsibilities and impact as Customer Service for Expedia will be From solving issues during the booking process, giving instructions, taking an active role in finding the right booking, following up during the vacation, providing good solutions incl. refunds, being responsible for the current and expanding the clients' network, and managing good and qualified lead generation, there are many areas where the excellent customer or client support is required, and this is where the company needs you. Skills, qualifications, and interests you need to succeed in this role: You have a fluent level of French (a good level of English would be a plus) You are a travel addicted You are motivated and committed to your work You have excellent communication and listening skills What's in it for you? Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Working hours: full time (40h/week) on rotating shifts (depending on the project) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€ gross/month. Excluding accommodation: 1240€ gross/month. For international candidates: Reimbursement of your initial flight expenses after 9 months. Airport pick up. Yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening bank account, etc. upon your arrival. Free Portuguese lessons, cooking classes, sport activities and social events organized by the company. Real career opportunities in different career paths. Is this project not the best fit for you ? Feel free to check our other opportunities in Customer Service in Lisbon. Still, send me your CV to be considered for other projects or future opportunities.


    • Porto

    Customer Success Specialist for Spotify (French Speaker)

    Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career?  Your responsibilities and impact as a Customer Success Specialist will be: Offer initial support to unmanaged advertisers using Ad Studio. Engage with customers via Voice, Email, and Chat. Handle all inquiries, requests, and feedback received via chat promptly to ensure a positive customer experience. Spot potential sales opportunities and either refer them to our sales team or offer support directly by providing innovative solutions. Utilize internal systems to log issues and escalate technical queries to our support teams. Identify and address fraudulent activity to minimize risk. Assist with general billing inquiries and process refunds for eligible advertisers. Skills, qualifications, and interests you need to succeed in this role: A native level of French and a good level of English A minimum of 1 year experience in a similar role as customer success representative Enthusiasm about music and software's An interest in advertising and marketing Excellent troubleshooting and problem-solving skills. Living in or willing to relocate to Porto for an international career and life experience Having a valid Portuguese work permit (required) What’s in it for you? Type of contract: yearly and renewable Working hours: full-time  Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€  gross/month (base on level of experience) Excluding accommodation: 1295€ gross/month For international candidates: Reimbursement of your initial flight  Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company: Located in Porto, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!


    • Lisbon

    New project in Lisbon : Content Reviewer (French Speaker)

    Are you detail-oriented and enjoy reviewing content? Are you passionate about online marketing and new technologies? This opportunity in Lisbon might be for you! Your responsibilities and impact as Content Reviewer will be: Content Reviewers on the Chatbot team ensure compliance with content guidelines, focusing on word ambiguity and hierarchy. Collaborate with a top client in internet-based platforms. Oversee internet content daily, enhancing user experience. Influence social media and advertising product quality directly. Reviewing online content and advertisements based on client guidelines. Assessing images, videos, accounts, and text content. Reporting policy violations using internal tools. Maintaining high-quality standards. Participating in client meetings and sharing insights. Skills, qualifications and interests you need to succeed in this role: EU Citizenship or valid work permit/ residency card mandatory You have a native level of French + a good level on English You are looking for a job opportunity abroad  You are detail-oriented and possess good analytical skills You are motivated and committed to your work What’s in it for you? Type of contract: a long-term fixed-term contract, renewable every year Working hours: full time (40h/week) For international candidates: Including free accommodation (shared flat, all bills included): 1040€ gross/month Without accommodation: 1372€ gross/month  Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Real career opportunities in different career paths Your Future Company. Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Is this project not the best fit for you? Feel free to check our other opportunities for French speakers in Portugal or send us your CV to be considered for other projects or future opportunities.


    • Porto

    Technical Support for Music Streaming Company (French Speaker)

    Are you looking for a first experience abroad to develop your skills and work in a foreign country? Or are you looking for a long-term job to start your career?    Your responsibilities and impact as a Technical Support Agent will be: Consulting for the purchase of music related products Assistance for customers through telephone, email, and live chat channels Offering expert technical support services; Guiding users in utilizing their products, including software installation and device synchronization Delivering efficient guidance and recommendations for purchasing products. Skills, qualifications, and interests you need to succeed in this role: A native level of French and a good level of English Enthusiasm about music and softwares Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative, and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit (required). What’s in it for you? Type of contract: yearly and renewable Working hours: full-time  Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 1040€  gross/month (based on level of experience) Excluding accommodation: 1240€ gross/month For international candidates: Reimbursement of your initial flight  Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company: Located in Porto, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!