Anna Heißwolf

Are you passionate about providing exceptional customer service and looking to join a dynamic team in one of the most vibrant cities in the world? We are seeking a dedicated Customer Support Specialist to join our client, a renowned home appliance company in beautiful Barcelona.  If you are enthusiastic, customer-focused, and ready to take on a new challenge, we would love to hear from you! Your responsibilities and impact as a Customer Care Advisor will be: Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as required Being a team player and collaborating for the success of the team and project What's in it for you? Possibility to work either 39h/week or 30h/week Salary Package of 1810€/ month gross OR 1392€/ month gross Indefinite contract (probation period 2 months) Working hours from Mo-Fr 9 AM to 6 PM (39h) OR 9 AM to 3 PM (30h) Hybrid position (33% in the office)  Working in an international Team on site in Poblenou, Barcelona Hybrid Training of 8 days (nearly fully paid) Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in  German and a C1 level of English A valid Spanish work permit (required) Start availability on 12/08, 26/08 or 09/09 Living in Barcelona Excellent listening skills and proficient communication abilities A drive for excellence and professionalism Strong teamwork skills and dedication to collaborative success Excitement about intercultural communication and the expatriate lifestyle Your Future Company:  Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

Do you have experience in the pharma industray and already worked as PTA or PCA but are seeking for an opportunity abroad? We have a great opportunity for you! We are seeking a dedicated and enthusiastic Customer Service Representative to join our pharmacy project team in Porto. In this role, you will be our customers' first point of contact, ensuring they receive exceptional service and support.  Your responsibilities and impact as a Pharma Advisor will be: Contact via live chat, phone, E-mails, webforms or Social 1:1 Communication with Pharmacists and Health Care professionals Management of consumer requests relating to information and complaints Providing excellent solutions, and service Providing product advice in a professional, precise and timely manner Skills, qualifications, and interests you need to succeed in this role: Proficiency in the German language, with a minimum of C1 level English language level of B2  Experience of at least 1 year working in a pharmacy in Germany, as either PTA (Pharmazeutisch - Kaufmännische/r Assistant/in = pharmaceutical commercial assistant) or PCA (Pharmazeutisch Technische/r Assistent/in = pharmaceutical technical assistant). Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction. Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset. Solid IT skills, including efficiently utilising reporting tools for customer interactions. Willingness and availability to work flexible shift What’s in it for you? Type of contract: a long-term fixed-term contract, renewable every year Working hours: full-time (40h/week) Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule (8:00-20:00) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 2.207€ gross/month Excluding accommodation: 2.586€ gross/month (*) Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company:  Located in Porto, you will find a company that takes care of you with your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Are you a fluent German speaker with a passion for travel and customer service? Join the dynamic team in Lisbon for a leading holiday platform, where you'll assist our German-speaking customers in creating unforgettable travel experiences. As a Customer Service Representative, you'll handle inquiries, provide expert advice, and resolve issues efficiently. Your excellent communication skills will ensure our customers enjoy a seamless booking process. Be part of a company that values excellence and customer satisfaction! Your responsibilities and impact working as a Holiday Consultant for Customer Service for Holiday Platform: Providing accurate and detailed information about the company's holiday offers. Managing and responding to customer requests through phone and email. Assisting customers with managing their bookings, queries and requests. Ensuring excellent customer satisfaction by exceeding customer expectations Skills, qualifications and interests you need to succeed in this role: Native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Flexibility and ability to adapt to changes with a positive mindset Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 8:00-20:00  Salary conditions: 1,375 € gross/month  + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month Health insurance is provided from the beginning Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Up to 200 € for the cost of a travel ticket (reimbursement after 3 months upon evidence of travel ticket) Up to 360 € for accommodation/ months for the first 3 months (reimbursed during 3 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be a member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support the operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities forGerman speakers in Portugal or send us your CV to be considered for other projects or future opportunities.

Do you love travelling? Then we have the perfect job opportunity for you. As a Holiday Consultant you will help customers of a travel agency with all matters relating to their trip. From flights, car rental and insurance to accommodation and hotel bookings - you are the contact person to provide advice and support. Join a dynamic team and embark on a rewarding journey in the heart of Portugal's vibrant capital Lisbon. Your responsibilities and impact working as a Holiday Consultant for Travel Agency: Providing accurate and detailed information about the company's holiday offers. Managing and responding to customer requests through phone and email. Assisting customers with managing their bookings, queries and requests. Ensuringing excellent customer satisfaction by exeeding customer expectations. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Flexibility and ability to adapt to changes with a positive mindset Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 8:00-20:00  Salary conditions: 1,375 € gross/month  + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month Health insurance provided from the beginning Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Up to 200 € for the cost of a travel ticket (reimbursement after 3 months upon evidence of travel ticket) Up to 360 € for accommodation/ months for the first 3 months (reimbursed during 3 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!

Are you ready to go abroad and looking for the right job? Or have you already taken the step abroad and are now looking for a new experience? We have a wide range of exciting projects and opportunities for you. Whether in Customer Service, Back Office, Sales or Marketing - our positions offer you the opportunity to grow both professionally and personally and to start your career in an international company. Your responsibilities and impact as a Customer Service Representative will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by Answering project-related queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role: A native level of  German and at least a B2 level of English Knowledge of the value and impact that a good customer experience can create   A high school degree Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Portugal for an international career and life experience Having a valid work permit for the specific country (required) What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year or even indefinite  Working hours: full time (40h/week) Different schedules depending on the project, 8 hours a day, rotational schedule or regular working hours Various model options: on site, hybrid or remote projects Salary range: 950 - 1500€ gross/month depending on project and relocation package For international candidates: Relocation Package including help with paperwork, accomodation and flight/travel tickets Help in paperwork, opening bank account, etc. upon your arrival Health insurance Different add ons such as language lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company: By working with the major global players in BPOs, you have the flexibility to choose between locations in Portugal or Greece, including trendy cities such as Lisbon, Porto, Athens or Thessaloniki. Regardless of your location, you can expect an international experience in and around your future workplace. Every city has a vibrant and lively culture, a warm climate, welcoming locals, unique cuisine, an international community and plenty to discover.

Do you want to help other people and have you always been interested in medicine? As a Medical Product Advisor you are able to help people and make their life with diabetes easier. Additionally, you gain a new experience to grow personally and professionally during your experience abroad. Your responsibilities and impact as a Medical Product Advisor will be: Taking care of inquiries from customers all about the Omnipod-Product, an Insulin Management System From responding to inbound calls, being responsible for orders, coordinating product shipment to customers Providing support and direction to customers, resolve their issues in a timely and empathetic manner Encouraging customers?'? compliance with product utilization Skills, experiences and interests you need to succeed in this role: A native level of German and a good level of English Enthusiasm about medicine and affinity for providing help Knowledge of the value and impact that a good customer experience can create  Being an attentive listener, comfortable and skillful at communicating with people  Being energetic, innovative, and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Portugal for an international career and life experience  Having a valid Portuguese work permit (required). What’s in it for you? Type of contract: yearly or 6-month contract, renewable Working hours: full time (40h/week) on rotating shifts; Mo - Su, 7am - 11pm (no night shift) Hybrid model: 3 days home, 2 day office (only Lisbon area) Salary Conditions(*): You have 2 options: Including free accommodation (shared flat, all bills included): 1100€ gross/month Excluding accommodation: 1300-1600€ gross/month (*) Compensation during training period if successful (5-20 days): 90% of normal wages. For international candidates: Reimbursement of your initial flight expenses after contract signing Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Real career opportunities in different career paths (*) Compensation during the training period if successful (5 days): 90% of regular wages Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous café culture Friendly people, good vibes, and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

Are you a Italian speaker looking for new opportunities in Portugal? Do you prioritize the customer's needs and are interested in solving technical problems?  Then keep on reading! Your responsibilities and impact as a Technical Support Agent in Portugal will be: Respond to customer requests via phone, email, chat, social media, and messaging channels. Provide pre-sales, general inquiries, and technical support. Maintain a consistent brand voice in both private and public interactions. Escalate issues to higher support tiers as needed. Collaborate with technicians to resolve help tickets. Manage an individual ticket queue and follow management direction. Work flexible hours, including evenings, weekends, and holidays. Review and provide feedback on help content. Perform other assigned tasks.   Skills, qualifications and interests you need to succeed in this role: A native level of Italian and at least a B2 level of English Passion for Technical Support Proficient in handling inbound calls and written communications within established guidelines Attention to detail and accuracy in completing tasks promptly Commitment to maintaining customer information security and confidentiality Problem-solving; skillful identification and escalation of issues for timely resolution Excitement about intercultural communication and commitment to a longer stay in Portugal  Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU country What is in it for you? Contract of 6 months Working hours: Monday to Friday – 08:00AM to 08:00 PM. (Rotational) Saturday and Sunday – 08:00 AM to 05:00 PM. Days Off: 2 Days Rotational Salary conditions: 1116€ gross/month (paid 12 times) + performance bonus 120€ Help with acquiring the NIF and SSN Fully paid professional training Fun and engaging company-wide initiatives Excellent work culture If you're relocating from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included (discounted directly from the payslip)  Reimbursement of the flight on 6th month of contract What should you expect from living in Portugal? High quality of life & relaxed lifestyle in Portugal's pleasant climate Affordable living costs compared to Europe, with mild Mediterranean weather Rich cultural heritage & diverse cuisine for an enriching experience Diverse landscape offers beaches, vineyards & mountains to explore Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Lisbon hub. Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

Are you looking for an opportunity to live and work abroad but Customer Service is not what you are looking for? We have a great opportunity in back office for you. Located in the heart of Porto, your main task are administrative and related to the fields of social media. You will ensure that the online community remains safe and engaging by monitoring and reviewing user-generated content. Your responsibilities and impact as Back Office Agent will be: Reviewing and scanning content on the app Checking if it is appropriate and coincides with the platform guidelines Evaluating reported content Safeguarding the user experience Skills, qualifications and interests you need to succeed in this role: C1/native German speaker + an advanced level of English (B2) Well-developed critical thinking skills Affinity for social media A reliable and proactive approach to entrusted tasks Any previous experience in customer service or content moderation would be desirable, although not required Committed to providing high-quality, accurate information Availability to work on the weekends What’s in it for you? A full-time contract for 6 months of 40hrs/week 24/7 Monday to Sunday rotative shifts Fixed shifts in the morning (07:00 – 16:00), afternoon (14:00 – 23:00) and night (22:30 – 07:30) on a rotative schedule A package in line with the market: 950 € gross/month (14 times a year) + 450 € gross/ month (12 times a year) + 7.63 €/day meal allowance + Private Health Insurance If you live outside Portugal: reimbursement (up to 700€) of initial flight ticket after 90 days within the company + hotel room for 28 days  If you live inside of Portugal: reimbursement of travel costs (up to 150€) after 90 days within the company  Fully paid training, professional development and career evolution Work in an international environment in a multinational company in Porto An interesting work environment in a modern hub with an international team Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Porto, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

Unleash your passion for beauty in the heart of Porto! We are seeking a  Beauty Product Consultant to join our vibrant team. In this role, you'll guide customers through their beauty journeys, offering expert advice on skincare, makeup, and wellness products. You'll stay ahead of the latest trends, participate in exclusive product launches, and create personalized experiences that leave a lasting impression. If you have a flair for customer service, a keen eye for detail, and a love for all things beauty, this is the perfect opportunity to shine. Help clients to look and feel their best, every day! Your responsibilities and impact as a Beauty Customer Service Representative will be: Management of consumer requests relating to Information and Complaints through different channels Providing excellent solution, service, product and beauty advice in a professional, precise and timely manner Being in contact with other departments and redirecting related cases and issues to related departments Skills, qualifications, and interests you need to succeed in this role: Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction. Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset. Proficiency in the German language, with a minimum of C1 level proficiency. English language level of B2  Solid IT skills, including the ability to efficiently utilize reporting tools for customer interactions. Willingness and availability to work flexible shifts Previous experience in the cosmetics and luxury industry is advantageous. Knowledge and hands-on experience with digital and social media platforms. Prior involvement in customer service roles is a plus. What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year Working hours: full time (40h/week) Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule (8:00-20:00) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950-1100€ gross/month Excluding accommodation: 1300-1400€ gross/month (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company:  Located in Porto and Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Are you Passionate about beauty and providing exceptional customer service? Join the team in Porto as a Beauty Customer Service Representative. You'll be at the forefront of enhancing our customers' beauty experience, offering expert guidance and support. If you're a beauty enthusiast with strong interpersonal skills, this role is your opportunity to thrive in the heart of Porto. Your responsibilities and impact as a Beauty Customer Service Representative will be: Management of consumer requests relating to Information and Complaints through different channels Providing excellent solution, service, product and beauty advice in a professional, precise and timely manner Being in contact with other departments and redirecting related cases and issues to related departments Skills, qualifications, and interests you need to succeed in this role: Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction. Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset. Proficiency in the German language, with a minimum of C1 level proficiency. English language level of B2  Solid IT skills, including the ability to efficiently utilize reporting tools for customer interactions. Willingness and availability to work flexible shifts Previous experience in the cosmetics and luxury industry is advantageous. Knowledge and hands-on experience with digital and social media platforms. Prior involvement in customer service roles is a plus. What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year Working hours: full time (40h/week) Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule (8:00-20:00) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950-1100€ gross/month Excluding accommodation: 1300-1400€ gross/month (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company:  Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this job role not the best fit for you? Feel free to check our other German opportunities within Spain & Portugal or send us your CV to be considered for other projects or future opportunities.

Porto is calling! We are looking for Social Media Content Moderators to join a dynamic and fast-growing team in Porto. In this role, you will ensure that the online community remains safe and engaging by monitoring and reviewing user-generated content. Your responsibilities and impact as Content Moderator will be: Reviewing and scanning content on the app Checking if it is appropriate and coincides with the platform guidelines Evaluating reported content Safeguarding the user experience Skills, qualifications and interests you need to succeed in this role: C1/native German speaker + an advanced level of English Well-developed critical thinking skills Affinity for social media A reliable and proactive approach to entrusted tasks Any previous experience in customer service or content moderation would be desirable, although not required Committed to providing high-quality, accurate information Availability to work on the weekends What’s in it for you? A full-time contract for 6 months of 40hrs/week 24/7 Monday to Sunday rotative shifts Fixed shifts in the morning (07:00 – 16:00), afternoon (14:00 – 23:00) and night (22:30 – 07:30) on a rotative schedule A package in line with the market: 950 € gross/month (14 times a year) + 450 € gross/ month (12 times a year) + 7.63 €/day meal allowance + 1000 € welcome bonus + Private Health Insurance If you live outside Portugal: reimbursement (up to 700€) of initial flight ticket after 90 days within the company + hotel room for 28 days  If you live inside of Portugal: reimbursement of travel costs (up to 150€) after 90 days within the company  Fully paid training, professional development and career evolution Work in an international environment in a multinational company in Lisbon An interesting work environment in a modern hub with an international team Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

Are you extremely attentive to details, a good observer and is social media more than only your passion? Do you want to make a unique and open minding experience in Lisbon? Then this might be the job for you! A booming social media network hugely relies on responsible and keen content moderators to secure the optimal user experience and safety, and this is where you come in! We are looking for a motivated, reliable, and communicative candidate to participate in moderating content for a social media platform in a fast-paced and dynamic environment. Your responsibilities and impact as Content Moderator will be: Reviewing and scanning content on the app Checking if it is appropriate and coincides with the platform guidelines Evaluating reported content Safeguarding the user experience Skills, qualifications and interests you need to succeed in this role: C1/native German speaker + an advanced level of English Well-developed critical thinking skills Affinity for social media A reliable and proactive approach to entrusted tasks Any previous experience in customer service or content moderation would be desirable, although not required Committed to providing high-quality, accurate information Availability to work on the weekends What’s in it for you? A full-time contract for 6 months of 40hrs/week 24/7 Monday to Sunday rotative shifts Fixed shifts in the morning (07:00 – 16:00), afternoon (14:00 – 23:00) and night (22:30 – 07:30) on a rotative schedule A package in line with the market: 950 € gross/month (14 times a year) + 450 € gross/ month (12 times a year) + 7.63 €/day meal allowance + 1000 € welcome bonus + Private Health Insurance If you live outside Portugal: reimbursement (up to 700€) of initial flight ticket after 90 days within the company + hotel room for 28 days  If you live inside of Portugal: reimbursement of travel costs (up to 150€) after 90 days within the company  Fully paid training, professional development and career evolution Work in an international environment in a multinational company in Lisbon An interesting work environment in a modern hub with an international team Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

Work for a medical device company, that wants to make the life of people with diabetes easier. Interested in medicine, you are able to help people and gain a new experience to grow personally and professionally. Additionally, you are able to work fully remote and within your own home. Your responsibilities and impact as a Medical Product Advisor will be: Taking care of inquiries from customers all about the Omnipod-Product, an Insulin Management System From responding to inbound calls, being responsible for orders, coordinating product shipment to customers Providing support and direction to customers, resolve their issues in a timely and empathetic manner Encouraging customers?'? compliance with product utilization Skills, experiences and interests you need to succeed in this role: A native level of German and a good level of English Enthusiasm about medicine and affinity for providing help Knowledge of the value and impact that a good customer experience can create  Being an attentive listener, comfortable and skillful at communicating with people  Being energetic, innovative, and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Portugal for an international career and life experience  Having a valid Portuguese work permit (required). What’s in it for you? Type of contract: yearly or 6-month contract, renewable Working hours: full time (40h/week) on rotating shifts (nightshifts included, schedule 24/7) Salary Conditions(*): You have 2 options: a) Including free accommodation (shared flat, all bills included): 1100€ gross/month b) Excluding accommodation: 1300-1600€ gross/month (*) Compensation during training period if successful (5-20 days): 90% of normal wages. For international candidates: Reimbursement of your initial flight expenses after contract signing Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities and social events organized by the company Real career opportunities in different career paths (*) Compensation during the training period if successful (5 days): 90% of regular wages Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous café culture Friendly people, good vibes, and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.?

We are seeking a passionate Payment Specialist already living or willing to relocate to Lisbon. In this role, you will ensure accurate and timely processing of payments and refunds and work together with different payment partners of one of the world's best-known technology manufacturers. If you have a keen eye for detail, strong analytical skills, and a passion for finance, this is your opportunity to make a significant impact in a fast-paced, innovative environment. Your responsibilities and impact working as a Payment Specialist will be: Primary focus is on reconciliations, supporting daily operations, customer inquiries, transaction processing, and maintaining customer files Investigate and resolve credit/debit cardholder transactions Assist in the administration of all card payment systems and processing functions Performs various clerical duties related to payment transactions Prepares customer statements as needed Resolves issues requiring in-depth investigation and/or research Continually seeks opportunities to increase speed, efficiency and accuracy. Skills, qualifications and interests you need to succeed in this role: A native level of German and a proficient level of English (B2) Being able to deliver deep analysis on customer data  Working independently and under minimal supervision Paying great attention to detail and working accurately Having analytical and problem-solving skills Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience What’s in it for you? Type of Contract: 12 months of renewable contract Working Hours: Full-time job (40h/week), Monday-Sunday (Rotative shifts 7 am – 12 pm) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950-1100€ gross/month Excluding accommodation: 1300-1400€ gross/month (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths What should you expect from living in Lisbon? A colourful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

Join a innovative and customer-focused team as an Order Support Specialist, where you will play an essential role in ensuring a seamless purchasing experience for the valued customers of one of the world's best-known technology manufacturers. In this remote position, you will manage order inquiries, resolve issues efficiently, and provide exceptional customer service from the comfort of your own home. Your responsibilities and impact as Order Support Specialist will be:  Back office activities regarding online orders Following up with packages, orders, etc.  Supporting the customer service agents' complex cases Reaching out to customers via phone/email in order to solve the issue/problem Guaranteeing clients satisfaction and a high level of quality Skills, qualifications, and interests you need to succeed in this role:  A native level of German and at least a B2 level of English Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit (required) What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year Working hours: full time (40h/week) Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950-1100€ gross/month Excluding accommodation: 1300-1400€ gross/month (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths What should you expect from living in Lisbon? A colourful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

You have a passion for social media, customer service and content moderation? Take this great opportunity to relocate to Lisbon and take the next step in your career. As a Service and Delivery Coordinator, you will be responsible for ensuring a secure and trustworthy marketplace - not only for the users of this worldwide known Social Media Platform, but also for sellers and creators. Your responsibilities and impact working as a Service & Delivery Coordninator will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based on established processes and policies. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals. Ensuring user and brand safety through effective content moderation practices. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum B2 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 9:00-21:00  Salary conditions: 1.408 € gross/month + 100€ /month + 300 € loyalty bonus every 3 months + 3.000 € signings bonus + performance bonus 120 € from 4th full month + 7€ meal voucher/ day Health insurance provided from the beginning Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months Up to 400.00 euros for accommodation per month for 4 months (Reimbursed during 4 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!

Ready to elevate the product experience of one of the most famous social media platforms? Become a Knowledge Graph Specialist and revolutionize the organisation and showcase merchandise data. Dive into the world of interconnected information, enhancing product discovery and engagement for the users. If you're passionate about leveraging data to drive meaningful connections, this role is for you! Your responsibilities and impact working as a Knowledge Graph Specialist will be: Ensuring legal compliance and safety of content uploaded to the  platform Responsiblity for the development, improvement, and maintenance of standards for the security of online communities Improving the content management strategy for short video platforms Responsiblity for coordinating with supervising departments for timely management of content that violates the policies Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week)  Monday –Friday 09:00 – 18:00 Salary conditions: 1.408 € gross/month + Retention Bonus 100€/month + 300 € loyalty bonus every 3 months + 3.000 € signings bonus + performance bonus 120 € from 4th full month + 7€/ day meal voucher Health insurance provided from the beginning Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months Up to 400.00 euros for accommodation per month for 4 months (Reimbursed during 4 months)  Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!

Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work within social media? Then continue reading! Your responsibilities and impact as a Customer Service Specialist: Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media Supplying customers with the necessary information and solving any issues Following up of issues if needed Content Moderator: Validating all written content for a social media platform, confirming its accuracy and quality Having the opportunity to share your ideas, in order to improve the quality of our work Being part of a team that makes the world’s information more accessible and useful Becoming an expert in the advertisement content and giving the best advice to confirm its accuracy and quality Skills, qualifications and interests you need to succeed in this role: A native level of German and at least a C1 level of English Passion for customer service, content moderation, or technical support  Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country What is in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week), shifts 24/7 Monday to Sunday Salary conditions: 1458 € gross/month + performance bonus 120 € from 4th full month+ 200€ language bonus + 150€ permanent signing bonus + 3000€ signing bonus) + 7€ meal voucher per day Help with acquiring the NIF and SSN A relocation package of 400 euros per month for the first 4 months Paid professional training Fun and engaging company-wide initiatives Excellent work culture What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

You are passionate about the Gaming Industry and also assisting customers? On top you would like to live in one of the most vibrant cities in Europe? Then this might be the perfect match for you! Your responsibilities and impact working as a Technical Support Agent will be: Address escalated customer inquiries, complaints, and technical issues related to products and services. Conduct thorough investigations into escalated cases, analyze data, and identify root causes for appropriate solutions. Communicate with customers via phone, email, or chat to understand concerns and deliver timely resolutions. Make informed decisions based on company policies, product knowledge, and customer needs.   Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday-Friday 9:00-18:00  Salary conditions: 850€ gross per month + 50€ tech bonus + 200€ language bonus + 120€ performance bonus Loyalty bonus of 300 euros every three months Health insurance after 6 months  Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months Up to 360.00 euros for accommodation per month for 12 months (Reimbursed during 12 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!

As a Technical Support Agent, you'll play a vital role in addressing escalated customer inquiries, complaints, and issues associated with products and services for a well-known entertainment brand. Your main responsibilities will include investigating complex cases, providing timely resolutions, and ensuring customer satisfaction while adhering to company policies and standards. Your responsibilities as a Technical Support Agent will include: Addressing escalated customer inquiries, complaints, and technical issues related to products and services. Conducting thorough investigations into escalated cases, analyzing data, and identifying root causes for appropriate solutions. Communicating with customers via phone, email, or chat to understand concerns and deliver timely resolutions. Making informed decisions based on company policies, product knowledge, and customer needs. Skills, qualifications, and interests needed for success in this role: Native-level proficiency in German and a minimum C1 level of English. A valid Portuguese work permit (required). Living in or willingness to relocate to Lisbon for an international career and life experience. Motivation and commitment to perform assigned tasks effectively. Excitement about intercultural communication and embracing the expatriate lifestyle. What's in it for you? Type of contract: Unfixed term contract, with a 30-day probation period. Full-time working hours: Monday to Friday, 9:00-18:00. Salary conditions: 850€ gross per month, along with a 50€ tech bonus, a 200€ language bonus, and a 120€ performance bonus. Additionally, a loyalty bonus of 300€ will be provided every three months. Health insurance coverage after six months. Paid professional training and employee discounts. Fun and engaging company-wide initiatives with an excellent work culture. For international candidates: Up to 200€ for the cost of a travel ticket (Reimbursed after 3 months upon evidence of travel ticket) Up to 360€ for accommodation. per month for 12 months (Reimbursed during 12 months) Accommodation Support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry, with 170,000 employees worldwide, working behind the best experiences for over 750 of the world's leading and digital-first brands. The innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What to expect from living in Lisbon: A colorful city view and a rich cultural history. Pros of living in a European capital on a budget. Delicious Portuguese cuisine and a famous cafe culture. Friendly people, good vibes, and a happy-go-lucky urban life. Warm climate all year and a sunny beach life next to the Atlantic. A large English-speaking local community and international environment. If this project isn't the best fit for you, feel free to explore our other opportunities for German speakers in Spain or Portugal or send us your CV to be considered for other projects or future opportunities!