Do you like technical support and new technologies?
If you are motivated, creative and open-minded, we might have the perfect job for you!
Make a new experience abroad in Lisbon and combine a peaceful lifestyle with the beach. 


Your responsibilities and impact as Technical Support Expert:

• Solving technical issues and fixing/repairing of the online marketing platform in a B2B environment

• Define solutions to clients and adjust existing processes and methods to guide possible solutions

• Using basic coding and diagnose skills for problem analysis

• Recognize the goals of the clients and support them through chat by providing solutions accordingly

• Achieve strong customer satisfaction with a focus on quality and results

Skills, qualifications and interests you need to succeed in this role: 

• You speak Polish on a native level + you have a good level of English (at least B2).

• You have bachelor's degree or 2 years of relevant work experience

• You have technical support background

• You are a strategic thinker.

• You have a drive for excellence and professionalism.

• You are a true team player and willing to work with many different nationalities.  

What´s in it for you?

• Contract type: a fixed-term contract for one year that can be renewed every year

• Working hours: Mon – Fri 7 am to 7 pm (40 hrs/week)

• no weekends 

• hybrid work after training

• Training: 4 weeks 

• Salary conditions (*) – 2 options:  

• a.)Including free accommodation (shared flat, all bills included): 

• 1050€ gross/month

• b.) Without accommodation: 

• 1.306€ gross/month 

For international applicants:

• Reimbursement of your initial flight costs after 9 months

• Pick up from the airport

• Annual return ticket to your home country (within the EU)

• Help with paperwork, opening a bank account, etc. upon arrival

• Free Portuguese lessons, cooking classes, sports activities and social events organized by the company.

• Real career opportunities in different career paths

Your Future Company: 
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Is this project not the best fit for you? Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.