- LocationLisbon
- Job type Mid level - 1 to 3 years
- DisciplineTechnical Support
- Reference5254-69
Polish-speaking Technical Support Expert in Lisbon
Job description
Do you like technical support and new technologies?
If you are motivated, creative and open-minded, we might have the perfect job for you!
Make a new experience abroad in Lisbon and combine a peaceful lifestyle with the beach.
Your responsibilities and impact as Technical Support Expert:
Solving technical issues and fixing/repairing of the online marketing platform in a B2B environment
Define solutions to clients and adjust existing processes and methods to guide possible solutions
Using basic coding and diagnose skills for problem analysis
Recognize the goals of the clients and support them through chat by providing solutions accordingly
Achieve strong customer satisfaction with a focus on quality and results
Skills, qualifications and interests you need to succeed in this role:
You speak Polish on a native level + you have a good level of English (at least B2).
You have bachelor's degree or 2 years of relevant work experience
You have technical support background
You are a strategic thinker.
You have a drive for excellence and professionalism.
You are a true team player and willing to work with many different nationalities.
What´s in it for you?
Contract type: a fixed-term contract for one year that can be renewed every year
Working hours: Mon – Fri 7 am to 7 pm (40 hrs/week)
no weekends
hybrid work after training
Training: 4 weeks
Salary conditions (*) – 2 options:
a.)Including free accommodation (shared flat, all bills included):
1050€ gross/month
b.) Without accommodation:
1.306€ gross/month
For international applicants:
Reimbursement of your initial flight costs after 9 months
Pick up from the airport
Annual return ticket to your home country (within the EU)
Help with paperwork, opening a bank account, etc. upon arrival
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company.
Real career opportunities in different career paths
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
Is this project not the best fit for you? Feel free to check our other opportunities in Customer Service in Lisbon or send us your CV to be considered for other projects or future opportunities.