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German-Speaking Technical Support for Microsoft– Work in Lisbon!

Job description

Do you have a passion for IT and love helping others solve technical problems? Are you ready to work with one of the world’s most innovative tech companies in a city known for its café culture, sunshine, and quality of life? Then this is your opportunity!

Your Responsibilities:

  • Provide technical support for Microsoft’s enterprise clients and partners (B2B)

  • Troubleshoot issues related to Windows Server, Office 365, Azure AD, Intune, Teams, and more

  • Communicate via phone and email in German and English

  • Collaborate with IT administrators and managers to resolve complex technical queries

  • Identify trends and share feedback with internal teams

What You Bring:

  • Native-level German and strong English 

  • Minimum 1 year of technical support experience

  • Basic knowledge in areas like cloud services, security, networking, or scripting (PowerShell, Python, etc.)

  • Customer-focused mindset and problem-solving skills

  • Willingness to relocate to Lisbon

What’s Offered: 

  • Full-time contract (12 months, renewable) with weekends off

  • Gross monthly salary up to 1,751€ (includes base, meal card, and bonuses)

  • 4-week paid training in English

  • Private health insurance from day one

  • Relocation support: airport pickup, company housing, flight reimbursement, annual flight home

  • Cultural integration perks: Portuguese classes, outdoor activities & more