Paula Lüdtke

Are you passionate about tech and customer support? Join an international team supporting some of the world’s leading cybersecurity brands. As a Technical Support Advisor, you’ll help customers solve issues related to their digital security products and ensure a smooth user experience. This role blends customer service with technical assistance and provides opportunities to grow into advanced support functions. Your responsibilities and impact as a Technical Support Advisor will be: Handling inbound calls, emails, and chats from customers regarding product activation, installation, and subscription issues Assisting customers with basic technical troubleshooting across Windows, MacOS, iOS, and Android platforms Managing customer renewals and retention through effective communication and upselling opportunities Educating customers on product features and ensuring successful onboarding and usage Using multiple internal tools to handle around 25 contacts per day with a focus on quality and efficiency Participating in weekly reviews and staying up to date with process updates and new product features Skills, qualifications, and interests you need to succeed in this role: You speak French at a native level and English fluently (B2 minimum) You have at least 1 year of experience in customer care or technical support, ideally in the IT or software industry You have good knowledge of operating systems (Windows, MacOS, iOS, Android) and cybersecurity basics (firewalls, antivirus tools) You are confident with internet applications and remote desktop tools You possess strong communication skills, are customer-focused, and have an interest in digital security You type at least 25 words per minute with a high degree of accuracy What is in for you?  Competitive monthly salary of €1,050 + up to €250 performance bonus Training and onboarding support provided in-office, followed by partial remote work (after 2 months of proven performance) Monday to Sunday shifts with a dynamic team in Athens Learning and growth opportunities, including upskilling into premium technical support roles (e.g., virus removal, optimization) Regular performance feedback, KPIs, and team engagement events Work with globally recognized brands like Norton, Avast, Avira, and AVG Participate in Customer Week and internal recognition activities Take your tech-savvy skills to the next level and help customers protect what matters most. Apply today to become part of an international cybersecurity support team.

Join a dynamic and fast-paced international team supporting one of Europe’s leading digital banking platforms. As a Customer Support Advisor, you will be the primary point of contact for business clients, helping resolve a range of account and payment-related inquiries. This is an exciting opportunity to grow your customer service skills in a fintech environment and make a meaningful impact by ensuring customer satisfaction. Your responsibilities and impact as a Customer Support Advisor will be: Assisting business customers with their online accounts, payment processing, and card management Handling inbound calls, chats, and emails in a professional and solution-oriented manner Verifying account and KYC (Know Your Customer) documentation to ensure account security and compliance Supporting customers in using POS (Point of Sale) devices and troubleshooting related issues Following up on complex cases to ensure full resolution and customer satisfaction Using multiple tools and internal systems to track, document, and resolve queries Collaborating with teammates and staying updated with evolving processes and guidelines Skills, qualifications, and interests you need to succeed in this role: You speak French at a native level and English fluently You are comfortable working in a rotational shift environment You are tech-savvy and able to quickly adapt to new systems and tools You are empathetic, customer-focused, and enjoy solving problems Previous experience in customer service is a plus You have strong communication skills and the ability to work both independently and collaboratively What’s in it for you? Competitive salary: €1,180/month + up to €180 monthly performance bonus Full-time, stable contract with opportunities for growth Paid training and nesting period with ongoing coaching A collaborative and multicultural work environment in central Athens Opportunity to support an innovative digital banking platform used across 24 countries Internal company events and engagement activities Are you ready to support the future of digital banking? Apply now to join a team where your skills and initiative truly matter.

Are you ready to combine your love for gaming with a meaningful role in keeping online spaces safe? Do you speak fluent German and want to live by the beach in one of Europe’s most vibrant cities? This is your chance to join an international team working on one of the world’s leading mobile game platforms — right from sunny Lisbon! What you’ll be doing: Moderating chats and user-generated content using internal systems. Identifying harmful or suspicious activity (fraud, abuse, violations). Making decisions based on clear community guidelines and safety policies. Analyzing player behavior and keeping the platform safe from threats like harassment, self-harm risks, or hate speech. Communicating clearly and professionally in German. What You Bring to the Game: Fluent/native German and excellent English skills A strong sense of ethics and responsibility — you're not afraid to take action when it matters. Tech-savviness and the ability to learn new tools quickly. Resilience and emotional intelligence — some content may be sensitive. Experience in customer service, content moderation, or online community management is a plus. What’s in It for You: Full-time position (40h/ week) Working hours: Monday to Sunday shifts between 08:00 and 17:00. Fixed-term contract (12 months) with the chance to go permanent. Salary package: Base salary: €1,110 gross/month Monthly performance bonus: up to €210 Meal allowance: €7/day Weekend bonus: +25% per hour worked on weekends Holiday & Christmas bonuses included monthly Relocation Perks for International Candidates Airport pick-up and admin support upon arrival Free flight home once a year  Accommodation in a company-shared apartment  Free Portuguese language classes Health insurance from day one Access to fun activities: surfing, soft trekking, city tours, and more! Why You’ll love living in Lisbon: A laid-back, coastal city full of charm, color, and sunshine A foodie's paradise — pastel de nata, fresh seafood & cozy cafés Affordable lifestyle with easy access to beaches and historic landmarks A buzzing expat community and a booming tech scene

Do you have a passion for IT and love helping others solve technical problems? Are you ready to work with one of the world’s most innovative tech companies in a city known for its café culture, sunshine, and quality of life? Then this is your opportunity! Your Responsibilities: Provide technical support for Microsoft’s enterprise clients and partners (B2B) Troubleshoot issues related to Windows Server, Office 365, Azure AD, Intune, Teams, and more Communicate via phone and email in German and English Collaborate with IT administrators and managers to resolve complex technical queries Identify trends and share feedback with internal teams What You Bring: Native-level German and strong English  Minimum 1 year of technical support experience Basic knowledge in areas like cloud services, security, networking, or scripting (PowerShell, Python, etc.) Customer-focused mindset and problem-solving skills Willingness to relocate to Lisbon What’s Offered:  Full-time contract (12 months, renewable) with weekends off Gross monthly salary up to 1,751€ (includes base, meal card, and bonuses) 4-week paid training in English Private health insurance from day one Relocation support: airport pickup, company housing, flight reimbursement, annual flight home Cultural integration perks: Portuguese classes, outdoor activities & more

Are you a natural problem-solver with a passion for technology? Do you enjoy helping others and want to be part of an international team in one of Europe’s most lively and historic cities? If you're ready to take the next step in your career and experience life in sunny Athens, this opportunity is for you! Your main tasks will include:  Assisting users via email, phone, or chat to resolve issues related to account access, business listing visibility, and verification. Supporting customers in managing photos, reviews, and account settings. Troubleshooting technical challenges and guiding users step-by-step. Providing accurate information and clear guidance with a professional and friendly attitude. Working collaboratively within a dynamic, multicultural team and contributing to quality improvements. What You Bring: Native-level Slovak and a strong command of English Prior experience in customer service or technical support is an advantage. Confidence with internet applications, browsers, and common tools like MS Office. Solid multitasking and typing skills Strong written and verbal communication abilities. Problem-solving mindset and a willingness to learn. A valid work permit for Greece or EU nationality. What’s in It for You: Salary: €1,300 gross/month + up to €300 performance bonus. Contract: Full-time, permanent, 40 hours per week. Working hours: Shifts scheduled Monday to Sunday between 08:00 and 22:00, on a rotating basis. Relocation support: Financial assistance and administrative help if you're moving to Greece. Training & Onboarding: Paid training and a comprehensive onboarding process. Team Events, Multicultural and welcoming team atmosphere, clea path for career development Why Athens? Low cost of living compared to other European capitals World-famous cuisine and cozy café culture Friendly locals and relaxed atmosphere Beaches and weekend island getaways just a short trip away A sunny climate almost all year round

Are you ready for your next big adventure? Do you speak Hebrew fluently and have a passion for tech and communication? Then this is your chance to kick-start an international career in sunny Athens! Join a dynamic and innovative tech sales team that supports international business clients with smart cloud-based solutions. You'll become part of a fast-growing company that values initiative, development, and your unique voice. ✨ What you’ll be doing: Communicating with B2B clients to understand their needs Advising on powerful digital solutions and guiding clients toward the best options Creating and qualifying leads – you’re the first step in the sales journey Collaborating with sales experts and tech support to ensure great customer experiences Keeping things organized using CRM tools and internal systems  What’s in it for you: Monthly salary: 1.500€ gross + up to 300€ bonus based on performance Full-time position (Mon–Fri, 9am – 6pm) Paid training & professional onboarding Relocation package (for those moving to Greece) A beautiful, modern office in the heart of Athens Fun team activities, international vibe & development opportunities What you bring: Native or C1-level Hebrew + fluent English Experience in sales or customer support (B2B preferred) You’re communicative, tech-savvy, and goal-oriented Ready to work in a fast-paced, international environment Excited to live and grow in one of Europe’s most vibrant cities Don’t miss this chance to combine career growth with Mediterranean lifestyle. Apply today and take your future to the next level – in Athens!

Are you ready for an exciting opportunity abroad? Join our dynamic team in Greece and provide world-class customer service or technical support while enjoying an unforgettable international experience! Your responsibilities andimpact as Customer Service Agent will be: Assist customers via phone, email, or chat, providing top-quality support and solutions. Troubleshoot technical issues (if applicable) and guide customers with clear instructions. Ensure customer satisfaction by handling inquiries professionally and efficiently. Collaborate with team members to improve processes and deliver the best service possible. Skills, qualifications and interests you need to succeed in this role: a native level of italian (C2) and an advanced level of english  an advanced technical level  We are firstly recruiting for motivated, professional, and reliable candidates who are committed to their experience abroad.   What’s in it for you? a full time Job (40h/week)  Salary conditions: 1.100€ gross/ month + performance bonus up to 180€/ month working hours: Monday- Friday:10am- 10pm (rotative shifts) Help with Relocation to Greece a professional training A Multicultural environment: 8.000+ passionate people from +90 countries working together A Company offering you not only a job, but a full experience abroad! Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round

Your responsibilities and impact will be: Register small-to-medium-sized businesses on a leading e-commerce platform. Client Outreach: Contact decision-makers from existing B2C accounts or potential B2B clients via phone and email. Build and maintain strong connections with key decision-makers. Follow-Up & Conversion: Ensure successful B2B registrations through consistent follow-ups. Skills, qualifications, and interests you need to succeed in this role: What's in for you? Previous experience in B2C or B2B sales. Excellent skills in persuading and engaging clients. Motivated, competitive, and driven to achieve sales targets. Ability to create, manage, and close deals. Fluent in German, good English skills (B2-C1), and ability to collaborate in a multicultural team. What's in for you? Working hours: Monday- Friday (9am-5pm, fixed working hours) working fully remote salary conditiones: 1250€ gross/month + performance bonus up to 280€ private life& health insurance accomondation help for candidates coming from abroad A colorful city view and a rich cultural history Pros of living in a European capital on a budget

Today, working for a technology brands rimes with passion, energy and innovative spirit. Does this sound like you? Check this out and you might soon join the international customer service team of  a big software producer in Athens! Your responsibilities and impact as a Technical Software Support will be: Customer Service & Technical Support: Handle inbound calls and emails related to general customer inquiries and basic technical troubleshooting. Attempt to retain customers and engage in cross-selling and upselling of products and services.  Start with basic support tasks and later receive training for premium support (e.g., virus removal, PC optimization). Support with subscription renewals, manual purchases, product installation/activation, and remote troubleshooting. Skills, qualifications and interests you need to succeed in this role: Language Skills: C1 or native level in italian, B2 level in English for training and CRM. At least 1 year in customer care or technical support, preferably in the tech industry. Strong oral and written communication abilities. Good understanding of Windows, macOS, iOS, Android, security software (firewall, antivirus), and internet applications. What’s in it for you? working hours: Monday- Friday (10am-7pm, fixed working hours) salary conditiones: 1.100 gross/month + performance bonus up to 250€ gross/month Help with accommodation& paperwork  private life& health insurance  A colorful city view and a rich cultural history Pros of living in a European capital on a budget

Are you fluent in French and looking for an exciting opportunity abroad? Join a dynamic customer service team in Athens, Greece, where you'll support customers, solve problems, and ensure top-quality service. Enjoy a multicultural work environment, competitive salary, and benefits like accommodation assistance and private health insurance! Your responsibilities and impact will be:  Customer Communication: Handle incoming calls, emails, and chats to support customers. Needs Analysis & Problem-Solving: Identify customer needs and provide accurate information using the right tools. Data Management & Documentation: Maintain customer records, document interactions, and follow guidelines. Target Achievement & Quality Standards: Meet service and performance goals through efficient case handling. Skills, qualifications, and interests you need to succeed in this role: Language Skills: Native or near-native in French, with a good command of English (C1) Technical Skills: Proficiency in MS Office. Customer Service Skills: Strong phone handling, active listening, and customer-oriented approach. Communication & Adaptability: Excellent communication skills and ability to interact with different personalities. Organizational Skills: Ability to multitask, prioritize, and manage time effectively. What's in for you?  Working hours: Monday- Friday (10am- 10pm) rotational shifts, 5 days a week Salary: approx. 1.100€ gross/month *14 salaries + performance bonus  help with accommondation  private health insurance  paid training Multicultural environment A company that offers you not just a job, but a full experience abroad! Training before the project starts

Are you a native Italian speaker with a passion for sales and strong negotiation skills? In this role, you will connect with decision-makers, build lasting relationships, and help businesses grow. If you thrive in a goal-driven environment and enjoy working with international teams, this is your chance to make an impact! Your responsibilities and impact will be: Register new businesses on a leading e-commerce platform. Contact decision-makers via phone and email to promote B2B membership. Build and maintain strong relationships to ensure successful registrations. Follow up proactively to secure and finalize B2B sign-ups. Skills, qualifications, and interests you need to succeed in this role: Native Italian speaker with good English skills (B2-C1). Proven sales experience (B2C or B2B) with strong negotiation skills. Goal-oriented mindset, comfortable working with targets and competition. Self-motivated and proactive, with the ability to create and close deals. Team player, able to collaborate in an international environment. What's in for you?  Working hours: Monday -Friday (10am- 6pm) working fully remote Salary: 1.100€ gross/month + perfomance bonus depending on the project  private life& health insurance  accomondation help for candidates coming from abroad A colorful city view and a rich cultural history Pros of living in a European capital on a budget

As a Sales Advisor in Athens, you'll be part of a dynamic team in an international environment, helping businesses find the right solutions for their needs. This role offers the opportunity to build strong client relationships, develop strategic sales skills, and work with innovative technology. With a mix of customer engagement and collaboration, you'll play a key role in driving business success. If you're passionate about sales and enjoy working in a fast-paced setting, this is the perfect opportunity to grow and make an impact. Your responsibilties and impact as a Sales Advisor will be:  Sales & Customer Management: Selling products, services, and renewals, including upselling. Managing an assigned customer base and identifying new business opportunities. Leveraging customer data to optimize sales opportunities and maintaining the CRM system. Supporting product adoption and ensuring long-term customer engagement. Handling objections, customer retention, and market analysis. Working closely with internal teams, partners, and distributors to enhance sales strategies. Skills, qualifications, and interests you need to succeed in this role:  You have a native level in French and fluent English (C1) both written and spoken. You have at least 2 years of B2B sales experience with a proven track record of meeting sales quotas. You have strong communication, presentation, and interpersonal skills with the ability to negotiate effectively. You are self-motivated, goal-oriented, and able to multitask while meeting deadlines. You have proficiency in Microsoft Office, experience with CRM tools (e.g., MS Dynamics), and strong problem-solving abilities. You have the ability to engage new customers quickly, handle objections, and develop positive customer relationships. What's in for you?  fixed working hours: Monday to Friday, 9am -5pm  Salary conditions: 1050€- 1150€ gross/month (+performance& welcome bonus)  3 days/ Week working from home possible Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) Your future comapny Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands. Is this project not the best fit for you? Feel free to check our other opportunities for French speakers in Portugal or send us your CV to be considered for other projects or future opportunities.

Job Description Are you passionate about beauty and social media? Engage with a vibrant community, manage conversations, and shape brand interactions. Use your creativity to foster online discussions and ensure an outstanding customer experience. Enjoy a dynamic work environment, career growth opportunities, and exciting benefits in sunny Porto, Portugal. Ready to make an impact? Apply now! Your responsibilities and impact as a Community Specialist will be:  Act as a brand ambassador and engage in social media conversations Respond to consumer comments and direct messages on social media Foster and moderate social media communities Escalate comments and direct messages when necessary (to Social Manager, Brand/Market teams, or for crisis management) Maintain brand reputation and ensure the appropriate tone of voice Conduct social listening to identify trends, emerging issues, and vira topics Provide reporting and analysis of social media activities Skills, qualifications and interests you need to succeed in this role:  Experience in social media management:Either approx. 6 months of experience managing social media communities (e.g., TikTok, Instagram, etc.) Or strong experience in content creation with a personal social media account and a significant following (approx. 1,000+ followers) Excellent written communication skills Empathy and strong focus on customer satisfaction Customer-oriented mindset, problem-solving skills, and ability to work in a team Native-level German & English at least B2 level  Strong IT skills – ability to quickly and efficiently use tools for interaction reporting Willingness to work in shifts What's in it for you? Working hours: full-time (40h/week)  Monday to Sunday: 8 hours a day on rotational schedule (8:00- 20:00)  Salary conditions (*) - 2 options:  Including free accommodation (shared flat, all bills included):  810€- 1100€ gross/month Excluding accommodation:  1.130€- 1.500€ gross/month Holidays: 22 days/ year after 6 months (*) Compensation during training period if successful is fully paid For international candidates:  Relocation Help for international candidates  Reimbursement of your initial flight expenses after 3 months Airport Pick Up Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your future company: Located in Porto and Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! What you can expect from living in Porto: A welcoming atmosphere with a mix of locals and expats, plus a thriving social scene  Enjoy a warm climate, beautiful beaches, and stunning ocean views Explore charming streets, historic architecture, and vibrant local traditions Savor fresh seafood, traditional Portuguese dishes, and world-famous Port wine In general, we have jobs in Greece, Portugal and Spain so check our website here: https://www.bluselection.com/jobs

Are you ready to start a career in Lisbon, Portugal  and join a dynamic team, taking on an exciting role as a content moderator ? Then we have the perfect opportunity for you! Ensure customer satisfaction and contribute to the growth of one of the biggest social media company world wide. Your responsibilities as Content Moderator will be: Ensuring legal compliance and safety of content uploaded to the  platform Responsiblity for the development, improvement, and maintenance of standards for the security of online communities Improving the content management strategy Responsiblity for coordinating with supervising departments for timely management of content that violates the policies Skills, qualifications and interests you need to succeed in this role: A native level proficiency in German and a minimum B2 level in English  A valid Portuguese work permit or EU citizen/ Passport (required)  Living or willing to relocate to Lisbon for an international career and life experience Motivation and commitment to perform the assigned tasks effectively Keeping up-to-date with social media trends and practices Excitement about intercultural communication  What’s in it for you? Accommodation support  Refunding of your initial flights after 3 months  Type of contract: 12 months contract, renewable  Working hours: 40h/ Week (full-time)  Monday- Sunday: Rotative shifts  Paid professional training Salary conditions: Without accommodation: 1350-1560€ gross/month; With acommodation: 980€- 1240€gross/month Private Health insurance after training Growing opportunities, Free- time activities (surfing classes, football club etc.) Working in a young and international environment Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! What should you expect from living in Lisbon?  A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous café culture Friendly people, good vibes and a happy-go-lucky urban life   Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment In general, we have jobs in Greece, Portugal and Spain so check our website here: https://www.bluselection.com/jobs

We are seeking a dedicated and enthusiastic Customer Service Representative to join our pharmacy project team in Porto. In this role, you will be our customers' first point of contact, ensuring they receive exceptional service and support. You will handle inquiries, manage orders, and provide detailed information about our pharmaceutical products and services. Join us in delivering top-notch customer care and contributing to the health and well-being of our community. Your responsibilities and impact as a Pharma Advisor will be: Contact via live chat, phone, E-mails, webforms or Social 1:1 Communication with Pharmacists and Health Care professionals Management of consumer requests relating to information and complaints Providing excellent solutions, and service Providing product advice in a professional, precise and timely manner Skills, qualifications, and interests you need to succeed in this role: Proficiency in the German language, with a minimum of C1 level English language level of B2  Experience of at least 1 year working in a pharmacy in Germany, as either PTA (Pharmazeutisch - Kaufmännische/r Assistant/in = pharmaceutical commercial assistant) or PCA (Pharmazeutisch Technische/r Assistent/in = pharmaceutical technical assistant). Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction. Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset. Solid IT skills, including efficiently utilising reporting tools for customer interactions. Willingness and availability to work flexible shift What’s in it for you? Type of contract: a long-term fixed-term contract, renewable every year Working hours: full-time (40h/week) Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule (8:00-20:00) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 2.207€ gross/month Excluding accommodation: 2.586€ gross/month (*) Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company:  Located in Porto, you will find a company that takes care of you with your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Porto is calling! We are looking for Social Media Content Moderators to join a dynamic and fast-growing team in Porto. In this role, you will ensure that the online community remains safe and engaging by monitoring and reviewing user-generated content. +++Start date: asap+++ Your responsibilities and impact as a Social Media Content Moderator will be: Reviewing and scanning content on the app Checking if it is appropriate and coincides with the platform guidelines Evaluating reported content Safeguarding the user experience Skills, qualifications and interests you need to succeed in this role: native Italian speaker + an advanced level of English holding a valid work permit for Portugal Well-developed critical thinking skills Affinity for social media A reliable and proactive approach to entrusted tasks Any previous experience in customer service or content moderation would be desirable, although not required Committed to providing high-quality, accurate information Availability to work on the weekends What’s in it for you? A full-time contract for 6 months of 40hrs/week 24/7 Monday to Sunday rotative shifts Fixed shifts in the morning (07:00 – 16:00), afternoon (14:00 – 23:00) and night (22:30 – 07:30) on a rotative schedule A package in line with the market: 950 € gross/month (14 times a year) + 200 € gross/ month (12 times a year) + 7.63 €/day meal allowance  + Private Health Insurance If you live outside Portugal: reimbursement (up to 700€) of initial flight ticket after 90 days within the company + hotel room for 28 days  If you live inside of Portugal: reimbursement of travel costs (up to 150€) after 90 days within the company  Fully paid training, professional development and career evolution Work in an international environment in a multinational company in Lisbon An interesting work environment in a modern hub with an international team Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

Do you love travelling? Then we have the perfect job opportunity for you. As a Holiday Consultant you will help customers of a travel agency with all matters relating to their trip. From flights, car rental and insurance to accommodation and hotel bookings - you are the contact person to provide advice and support. Join a dynamic team and embark on a rewarding journey in the heart of Portugal's vibrant capital Lisbon. Your responsibilities and impact working as a Holiday Consultant for Travel Agency: Providing accurate and detailed information about the company's holiday offers. Managing and responding to customer requests through phone and email. Assisting customers with managing their bookings, queries and requests. Ensuringing excellent customer satisfaction by exeeding customer expectations. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Flexibility and ability to adapt to changes with a positive mindset Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 8:00-20:00  Salary conditions: 1,375 € gross/month  + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month Health insurance provided from the beginning Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Up to 200 € for the cost of a travel ticket (reimbursement after 3 months upon evidence of travel ticket) Up to 360 € for accommodation/ months for the first 3 months (reimbursed during 3 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!

Are you ready to go abroad and looking for the right job? Or have you already taken the step abroad and are now looking for a new experience? We have a wide range of exciting projects and opportunities for you. Whether in Customer Service, Back Office, Sales or Marketing - our positions offer you the opportunity to grow both professionally and personally and to start your career in an international company. Your responsibilities and impact as a Customer Service Representative will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by Answering project-related queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role: A native level of  German and at least a B2 level of English Knowledge of the value and impact that a good customer experience can create   A high school degree Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Portugal for an international career and life experience Having a valid work permit for the specific country (required) What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year or even indefinite  Working hours: full time (40h/week) Different schedules depending on the project, 8 hours a day, rotational schedule or regular working hours Various model options: on site, hybrid or remote projects Salary range: 950 - 1500€ gross/month depending on project and relocation package For international candidates: Relocation Package including help with paperwork, accomodation and flight/travel tickets Help in paperwork, opening bank account, etc. upon your arrival Health insurance Different add ons such as language lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company: By working with the major global players in BPOs, you have the flexibility to choose between locations in Portugal or Greece, including trendy cities such as Lisbon, Porto, Athens or Thessaloniki. Regardless of your location, you can expect an international experience in and around your future workplace. Every city has a vibrant and lively culture, a warm climate, welcoming locals, unique cuisine, an international community and plenty to discover.

Are you a Italian speaker looking for new opportunities in Portugal? Do you prioritize the customer's needs and are interested in solving technical problems?  Then keep on reading! Your responsibilities and impact as a Technical Support Agent in Portugal will be: Respond to customer requests via phone, email, chat, social media, and messaging channels. Provide pre-sales, general inquiries, and technical support. Maintain a consistent brand voice in both private and public interactions. Escalate issues to higher support tiers as needed. Collaborate with technicians to resolve help tickets. Manage an individual ticket queue and follow management direction. Work flexible hours, including evenings, weekends, and holidays. Review and provide feedback on help content. Perform other assigned tasks.   Skills, qualifications and interests you need to succeed in this role: A native level of Italian and at least a B2 level of English Passion for Technical Support Proficient in handling inbound calls and written communications within established guidelines Attention to detail and accuracy in completing tasks promptly Commitment to maintaining customer information security and confidentiality Problem-solving; skillful identification and escalation of issues for timely resolution Excitement about intercultural communication and commitment to a longer stay in Portugal  Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU country What is in it for you? Contract of 6 months Working hours: Monday to Friday – 08:00AM to 08:00 PM. (Rotational) Saturday and Sunday – 08:00 AM to 05:00 PM. Days Off: 2 Days Rotational Salary conditions: 1116€ gross/month (paid 12 times) + performance bonus 120€ Help with acquiring the NIF and SSN Fully paid professional training Fun and engaging company-wide initiatives Excellent work culture If you're relocating from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included (discounted directly from the payslip)  Reimbursement of the flight on 6th month of contract What should you expect from living in Portugal? High quality of life & relaxed lifestyle in Portugal's pleasant climate Affordable living costs compared to Europe, with mild Mediterranean weather Rich cultural heritage & diverse cuisine for an enriching experience Diverse landscape offers beaches, vineyards & mountains to explore Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Lisbon hub. Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

Are you looking for an opportunity to live and work abroad but Customer Service is not what you are looking for? We have a great opportunity in back office for you. Located in the heart of Porto, your main task are administrative and related to the fields of social media. You will ensure that the online community remains safe and engaging by monitoring and reviewing user-generated content. Your responsibilities and impact as Back Office Agent will be: Reviewing and scanning content on the app Checking if it is appropriate and coincides with the platform guidelines Evaluating reported content Safeguarding the user experience Skills, qualifications and interests you need to succeed in this role: C1/native German speaker + an advanced level of English (B2) Well-developed critical thinking skills Affinity for social media A reliable and proactive approach to entrusted tasks Any previous experience in customer service or content moderation would be desirable, although not required Committed to providing high-quality, accurate information Availability to work on the weekends What’s in it for you? A full-time contract for 6 months of 40hrs/week 24/7 Monday to Sunday rotative shifts Fixed shifts in the morning (07:00 – 16:00), afternoon (14:00 – 23:00) and night (22:30 – 07:30) on a rotative schedule A package in line with the market: 950 € gross/month (14 times a year) + 450 € gross/ month (12 times a year) + 7.63 €/day meal allowance + Private Health Insurance If you live outside Portugal: reimbursement (up to 700€) of initial flight ticket after 90 days within the company + hotel room for 28 days  If you live inside of Portugal: reimbursement of travel costs (up to 150€) after 90 days within the company  Fully paid training, professional development and career evolution Work in an international environment in a multinational company in Porto An interesting work environment in a modern hub with an international team Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Porto, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.