Are you looking for a new challenge in customer service? Join an international team in Vila Nova de Gaia, Portugal, supporting customers in the transport and road services sector!

Your responsibilities as a Customer Service Representative:

• Provide support to customers via phone, email, and chat.

• Answer questions about billing, payments, and account info.

• Handle requests from external authorities professionally.

• Record customer interactions accurately.

• Help with revenue collection and service sales when applicable.

What you need to succeed:

• Fluent in the required project language (English and/or others).

• Good communication and computer skills.

• Detail-oriented and team player.

• Motivated and willing to work in shifts.

What’s in it for you?

• Contract: 12-month renewable with potential for permanent.

• Hours: Full-time, 40h/week, rotating shifts (7:00–23:00, Mon–Sun).

• Salary: €1,050 with accommodation / €1,309 without.

• Benefits: Meal allowance, holiday & Christmas bonuses, health insurance.

• Paid 15-day training.

• Support with relocation and housing options.

Your workplace:
Work from a modern office located in Vila Nova de Gaia, a vibrant city famous for its stunning views of Porto, the beautiful Douro River, and world-renowned port wine cellars. Enjoy a friendly community, great local cuisine, and easy access to beaches and nature—all just a short distance from Portugal’s second-largest city.

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.