Ready to take the next step in your career? Join our client, a global CX leader, as a Trainer and empower others through impactful learning experiences!

Location: Lisbon (On-site first 2 months, then hybrid)
Schedule: Monday–Friday | 9:00–18:00
Language: Fluent English required
Experience: 6+ months in training/teaching & call center preferred

What you’ll do:

• Design and deliver engaging training sessions
• Create and adapt content from our Knowledge Base
• Support agent development through coaching and feedback
• Stay updated with the latest learning trends
• Evaluate and improve training outcomes

What you bring:

Passion for teaching and people development

• Native Level of English 
• 6 months of experience  as a trainer - preferrable in Call Center
• Excellent communication & content design skills
• Strong organization and time management abilities
• Tech-savvy: MS Office, video conferencing tools
• A positive attitude and team spirit

What's in it for you: 

• Base Salary: 1000€ gross/month + performance bonus + meal allowance
• International environment 
• Growth opportunities
• Being part of building a brand new team 

Be part of a global community of 170,000+ people, driving exceptional customer experiences for world-class brands. 

Apply now and help shape the future of customer experience, one training session at a time.