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IT Jira Administrator (English Speaker)

Job description

Our client is currently in search of a Jira Adminstrator & Developer in the vibrant city of Barcelona. If you possess a strong functional and technical business analytical mindset and have previous experience, this opportunity is made for you. Join an expanding international team that boasts a strong global presence across Europe.

Tasks:
  • Creating and maintaining an accurate inventory of the organization’s hardware and software assets and CIs, such as devices, servers, cloud services, applications, etc.
  • Linking assets and CIs to service requests, incidents, problems, changes, and workloads to provide visibility and context for IT teams and customers.
  • Developing and implementing policies and procedures for the acquisition, maintenance, and disposal of assets and CIs, ensuring compliance with organizational standards and regulations
  • Building and updating service maps and models to show the relationships and dependencies between assets and CIs and the services they support.
  • Analyzing asset and CI data to identify opportunities for optimization, cost reduction, risk mitigation, and service improvement.
  • Collaborating with other IT teams and stakeholders to plan and execute asset and CI-related projects and initiatives.
  • Ensure effective management of the CMDB and that the content contained is accurate.
  • Integrate IT asset management tools with SCCM and Azure Monitor to collect, analyze, and report on IT asset data and performance metrics.
  • Develop, maintain, and execute Python scripts to automate and streamline IT asset management processes and workflows.
Requirements:
  • Fluent in English and preferably another language
  • A bachelor’s degree in IT, computer science, or a related field, or equivalent work experience
  • At least two years of experience in using Jira Service Management’s Assets feature, as well as other Atlassian products, such as Jira Software, Confluence, and Bitbucket
  • Knowledge of IT asset management and service configuration management best practices and frameworks, such as ITIL, ISO 19770, and COBIT.
  • Excellent communication, collaboration, and problem-solving skills.
  • Strong knowledge of IT software and hardware, as well as the tools and processes for managing them throughout their lifecycle.
Benefits:
  • Salary aligned with your experience and the market
  • Health and life insurance (after 6 months)
  • Meal vouchers
  • Hybrid model (3 days per week on-site)
  • Office in Barcelona
  • International work environment
  • Career growth opportunities
  • Starting date: ASAP