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Online Payment Coordinator Homeoffice (German Speaker)

Job description

Today, working for technology brands rimes with passion, energy and innovative spirit. This sounds like you? Check this out and you might soon join their international office in Lisbon!


Your responsibilities and impact working as an Online Payment Coordinator will be:

  • Primary focus is on reconciliations, supporting daily operations, customer inquiries, transaction processing, and maintaining customer files

  • Investigate and resolve credit/debit cardholder transactions

  • Assist in the administration of all card payment systems and processing functions

  • Performs various clerical duties related to payment transactions

  • Prepares customer statements as needed

  • Resolves issues requiring in-depth investigation and/or research

  • Continually seeks opportunities to increase speed, efficiency and accuracy.

Skills, qualifications and interests you need to succeed in this role:

  • A native level of German and an excellent level of English

  • Being able to deliver deep analysis on customer data 

  • Working independently and under minimal supervision

  • Paying great attention to detail and working accurately

  • Having analytical and problem-solving skills

  • Being an attentive listener, comfortable and skillful at communicating with people

  • Being energetic, innovative and working proactively at a fast pace

  • Excitement about intercultural communication and the expatriate lifestyle

  • Living in or willing to relocate to Lisbon for an international career and life experience

What’s in it for you?

  • Type of contract: yearly or 6 months contract, renewabel 

  • Working hours: full time (40h/week; 5 days /week) on rotating shifts (depending on the project)

  • Salary conditions (*) – 2 options:

  1. Including free accommodation (shared flat, all bills included): 950€ – 1.000€ gross/month (based on the level of experience)

  2. Excluding accommodation: 1.300 – 1.400€ gross/month (based on the level of experience)

 (*) paid training period

  • For international candidates:

  • Reimbursement of your initial flight expenses 

  • Airport pick up

  • Yearly two-way flight ticket back to your home country (within the EU)

  • Help in paperwork, opening bank account, etc. upon your arrival

  • Private health care available from contract signature

  • Free Portuguese lessons, cooking classes, sports activities and social events organized by the company

  • Real career opportunities in different career paths

Your Future Company: 

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Portugal or send us your CV to be considered for other projects or future opportunities.