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Remote: Payment Specialist (Dutch Speaker)

Job description

Discover the perfect balance between working and enjoying the sun as a Payment Specialist for a technology company. Are you fluent in Dutch and do you dream of remote work in an international work environment in a breathtaking holiday destination such as Portugal? Then this opportunity is for you! 
 

Your responsibilities and impact as Payment Specialist will be:

  • Backoffice is the core of the role.
  • Interaction with payment partners to ensure the accurate and timely processing of payments by creditcard, debit card, bank transfer, loan and leasing.
  • Processing of customer related queries concerning payments, refunds, VAT related changes, amending and re-printing invoices, raising credit/debit memos and reconciliation.
  • Liaison and key support role for Sales,Sales Support, Finance on daily operational issues, problem escalation and resolution.
Skills, qualifications and interests you need to succeed in this role:
  • Native Dutch speaker with a fluent level of English
  • Strong communication skills, team player, customer
    focused and maintain a professional attitude.
  • Proven ability to work and make decisions with minimal supervision.
  • Ability to work in an information sensitive environment.
  • As this job is directly related to order volume, flexibility is
    required and will occasionally involve overtime work.
  • Highly motivated and organized with the ability to work
    to tight deadlines.
  • Experience in SAP and MS Excel is an advantage.

What’s in it for you?

  • Type of contract: a long-term fixed term contract, renewable every year
  • Working hours: full time (40h/week)
  • Monday to Sunday, availability to work between 7am - 00:00, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule

Salary conditions (*) – 2 options:

  • Including free accommodation (shared flat, all bills included): 1040€ gross/month
  • Excluding accommodation: 1298€ gross/month
For international candidates:
  • Reimbursement of your initial flight expenses after 3 months
  • Help in paperwork, opening bank account, etc. upon your arrival
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • Real career opportunities in different career paths

(*) Compensation during training period if successful (10 days): 42.72 euros per day

What should you expect from living in Lisbon?

  • A colourful city view and a rich cultural history
  • Pros of living in a European capital on a budget
  • Delicious Portuguese cuisine and famous cafe culture
  • Friendly people, good vibes and a happy-go-lucky urban life
  • Warm climate all year and a sunny beach life next to the Atlantic
  • A large English-speaking local community and international environment
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.