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Technical Support Advisor (Flemish & French Speaker)

Job description

Today, working for technology brands rimes with passion, energy, and innovative spirit. This sounds like you.  Are you ready to join a brand that strives every day to revolutionize the world? Here you go! 

Your responsibilities and impact as a Technical Support Advisor will be:

Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;

  • Answering incoming queries from customers in order to solve technical problems

  • Ensuring a high level of customer satisfaction
  • Identifying issues and providing solutions

  • Recording data in the CRM system

  • Being a team player and participating in the success of the team and project

Skills, experiences, and interests you need to succeed in this role:

  • A close to native level of French and Flemish is a must

  • Knowledge of the value and impact that a good customer experience can create

  • Technical understanding/previous knowledge is a plus

  • Being an attentive listener, comfortable and skillful at communicating with people

  • Having a drive for excellence and professionalism

  • Being a real team player and committed to your work

  • Excitement about intercultural communication and the expatriate lifestyle

  • Living in or willing to relocate to Barcelona for an international career and life experience

  • Having a valid Spanish work permit or an EU citizenship (required)

What’s in it for you?

  • Full-time contract with 2 months of probation 

  • Working hours: 39h/week, Monday to Friday from 9 AM to 6 PM 

  • Salary: 20.000€ gross/year + 3000€ gross/year of performance bonus

  • Fully paid training

  • Free after work activities

  • An open-minded and employee-oriented working environment

  • Career development program with many opportunities

Your Future Company:

2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Barcelona hub.

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain, Greece or Portugal, or send us your CV to be considered for other projects or future opportunities.