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Technical Support Advisor in Barcelona (Danish Speaker)

Job description

Are you interested in technology and know a few things about it?
Do you want to be part of a multicultural team in a company that works alongside well-known brands?
You want to live in beautiful Barcelona?
Then this could be the perfect opportunity for you to have the experience of a lifetime!

Your responsibilities and impact as a Technical Support Advisor will be:

  • Provide support to customers by responding to inbound requests + document relevant case information
  • Handle technical customer contacts for a variety of products through several communication canals. 
  • Answer and solve technical questions and problems that customers might have through phone and email.
  • Provide service with high quality, using the technical knowledge learned from internal training and support systems. 
  • Ensure excellent customer satisfaction by responding in an appropriate and friendly manner

Skills, qualifications and interests you need to succeed in this role:

  • You are a native Danish speaker + a good level of English 
  • You are looking for a job opportunity abroad
  • You are motivated and committed to your work
  • You have a good understanding of the MS Office environment
  • You are a team player and willing to work with many other nationalities
  • Sales background is a plus

What’s in it for you?

  • Working hours: Monday to Friday, from 8.00 to 16.00
  • Competitive salary
  • Opportunity to be part of a challenging and fast-paced environment
  • Possibility to collaborate with some of the biggest brands in the industry
  • A multicultural and international environment
  • Fully paid training, professional development and career evolution

Your Future Company:

Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.

Feel free to check our other opportunities send us your CV to be considered for other projects or future opportunities.