Are you passionate about putting customers first and delivering exceptional service? Do you feel at ease in the digital world and want to grow your expertise in a dynamic industry? If so, we have an exciting opportunity for you to take your skills to the next level! Your responsibilities and impact as Customer Service Agent will be: Provide support and guidance to customers through various channels, including phone, chat, and email. Respond to inquiries regarding products, services, and general account information. Ensure a positive customer experience by actively listening and understanding customer needs. Resolve issues efficiently and effectively, maintaining professionalism at all times. Handle complaints and concerns with care, aiming for satisfactory outcomes and customer satisfaction. Skills, qualifications and interests you need to succeed in this role: Native fluency in Portuguese. Business-level proficiency in English. A desire for an overseas job opportunity. Motivation and dedication to your role. Exceptional communication and listening skills. A collaborative spirit to work alongside diverse nationalities. What benefits are in it for you? Competitive salary + a performance-related bonus A Quality Certified Management Company A Multicultural environment: 8,000+ passionate people from 76 countries working together A Company offering you not only a job, but a full experience abroad! A recognized training delivered by the biggest brands A complete relocation package for non-local applicants including: Flight ticket to Athens Hotel accommodation for 2 weeks with breakfast Assistance in finding a flat, with the real estate agency fee paid by the Company Other benefits: health insurance, vouchers, discounts, free Greek classes, events, outings and parties all year round Living in Greece: Birthplace of Western civilization, rich in history, philosophy, and arts Aegean weather providing year-round Vitamin D Hospitality, warm greetings, and friendliness Stunning nature with vibrant shades of greens and blues Delicious Greek cuisine, lively tavern nights, and joyful Zorba dance! Your Future Workplace: Located in Greece, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
