Miriam Kaminski

Porto is calling! We are looking for Social Media Content Moderators to join a dynamic and fast-growing team in Porto. In this role, you will ensure that the online community remains safe and engaging by monitoring and reviewing user-generated content. +++Start date: asap+++ Your responsibilities and impact as a Social Media Content Moderator will be: Reviewing and scanning content on the app Checking if it is appropriate and coincides with the platform guidelines Evaluating reported content Safeguarding the user experience Skills, qualifications and interests you need to succeed in this role: native Italian speaker + an advanced level of English holding a valid work permit for Portugal Well-developed critical thinking skills Affinity for social media A reliable and proactive approach to entrusted tasks Any previous experience in customer service or content moderation would be desirable, although not required Committed to providing high-quality, accurate information Availability to work on the weekends What’s in it for you? A full-time contract for 6 months of 40hrs/week 24/7 Monday to Sunday rotative shifts Fixed shifts in the morning (07:00 – 16:00), afternoon (14:00 – 23:00) and night (22:30 – 07:30) on a rotative schedule A package in line with the market: 950 € gross/month (14 times a year) + 200 € gross/ month (12 times a year) + 7.63 €/day meal allowance  + Private Health Insurance If you live outside Portugal: reimbursement (up to 700€) of initial flight ticket after 90 days within the company + hotel room for 28 days  If you live inside of Portugal: reimbursement of travel costs (up to 150€) after 90 days within the company  Fully paid training, professional development and career evolution Work in an international environment in a multinational company in Lisbon An interesting work environment in a modern hub with an international team Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

Are you a fluent German speaker with a passion for travel and customer service? Join the dynamic team in Lisbon for a leading holiday platform, where you'll assist our German-speaking customers in creating unforgettable travel experiences. As a Customer Service Representative, you'll handle inquiries, provide expert advice, and resolve issues efficiently. Your excellent communication skills will ensure our customers enjoy a seamless booking process. Be part of a company that values excellence and customer satisfaction! Your responsibilities and impact working as a Holiday Consultant for Customer Service for Holiday Platform: Providing accurate and detailed information about the company's holiday offers. Managing and responding to customer requests through phone and email. Assisting customers with managing their bookings, queries and requests. Ensuring excellent customer satisfaction by exceeding customer expectations Skills, qualifications and interests you need to succeed in this role: Native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Flexibility and ability to adapt to changes with a positive mindset Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 8:00-20:00  Salary conditions: 1,375 € gross/month  + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month Health insurance is provided from the beginning Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Up to 200 € for the cost of a travel ticket (reimbursement after 3 months upon evidence of travel ticket) Up to 360 € for accommodation/ months for the first 3 months (reimbursed during 3 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be a member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support the operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities forGerman speakers in Portugal or send us your CV to be considered for other projects or future opportunities.

Are you a fluent French speaker with a passion for providing exceptional customer service? Join the dynamic team in the beautiful city of Aveiro, Portugal! As a key member of the customer support department, you will be the voice of the company, ensuring that the French-speaking customers receive the best possible experience. Aveiro, often referred to as the "Venice of Portugal," offers a unique blend of cultural heritage and modern living, making it an ideal location for both work and leisure. Your responsibilities and impact as Customer Service will be: Advise customers and accompany them by telephone in their use of the product, both by answering incoming requests and by calling them proactively Train customers in the use of the services by phone Ensure the quick and efficient processing of requests received by email Advise and answer the client's questions about the product Work closely with the sales, marketing and product teams to ensure complete customer satisfaction Skills, qualifications and interests you need to succeed in this role: You are a native French speaker with an advanced level of English You are holding a valid work permit for Portugal You are highly reliable, adaptable, a fast learner, and you have strong problem-solving skills Experience in Customer Service is a big advantage What's in it for you?  A full-time job, 40 hours a week in office Schedule: Monday - Friday 7:00 AM - 5:30 PM (Rotational shifts) Salary: 890€ gross/ month base salary (14 times per year) + 140€ performance bonus gross/month (12 times per year)  A paid and recognized training  Meal allowance of 7.23€ per workday  If you live outside Portugal: reimbursement (up to 400€) of the initial flight ticket after 6 months within the company + 6 months of accommodation in a shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast-paced environment Possibility to collaborate with some of the biggest brands in the industry Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

Are you Passionate about beauty and providing exceptional customer service? Join the team in Porto as a Beauty Customer Service Representative. You'll be at the forefront of enhancing our customers' beauty experience, offering expert guidance and support. If you're a beauty enthusiast with strong interpersonal skills, this role is your opportunity to thrive in the heart of Porto. Your responsibilities and impact as a Beauty Customer Service Representative will be: Management of consumer requests relating to Information and Complaints through different channels Providing excellent solution, service, product and beauty advice in a professional, precise and timely manner Being in contact with other departments and redirecting related cases and issues to related departments Skills, qualifications, and interests you need to succeed in this role: Exceptional communication skills, a strong sense of empathy, and a keen focus on ensuring customer satisfaction. Demonstrated customer-centric approach, problem-solving abilities, and a collaborative mindset. Proficiency in the German language, with a minimum of C1 level proficiency. English language level of B2  Solid IT skills, including the ability to efficiently utilize reporting tools for customer interactions. Willingness and availability to work flexible shifts Previous experience in the cosmetics and luxury industry is advantageous. Knowledge and hands-on experience with digital and social media platforms. Prior involvement in customer service roles is a plus. What’s in it for you? Type of contract: a long-term fixed term contract, renewable every year Working hours: full time (40h/week) Monday to Sunday, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule (8:00-20:00) Salary conditions (*) – 2 options: Including free accommodation (shared flat, all bills included): 950-1100€ gross/month Excluding accommodation: 1300-1400€ gross/month (*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes) For international candidates: Reimbursement of your initial flight expenses after 9 months Airport pick up Yearly two-way flight ticket back to your home country (within the EU) Help in paperwork, opening bank account, etc. upon your arrival Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company:  Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this job role not the best fit for you? Feel free to check our other German opportunities within Spain & Portugal or send us your CV to be considered for other projects or future opportunities.

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where your problem-solving skills can shine? We are excited to offer an opportunity to join the direct customer service team in the beautiful town of Sant Cugat, Spain. You will be the first point of contact for customers, providing support and solutions to ensure their satisfaction and loyalty. If you are a proactive, empathetic, and communicative individual with a commitment to excellence, we would love to hear from you. Your responsibilities and impact working as a Customer Service Expert will be: Support of new/existing customers Close cooperation with the sales, application engineers as well as the engineering department Quotation processing: checking and recording queries, coordinating customer-specific tooling solutions with the specialist departments and field service, commercial quotation preparation, preparing and submitting quotations to the customer, following up on open quotations in collaboration Order processing: checking and recording of sales documents with the help of the shared service team, coordination of customer-specific tooling solutions with the specialist departments and field service, dispatch of order confirmations, invoices and, if necessary, drawings, management of open orders Complaint management CRM Support of sales promotion activities (promotion, campaign, end of quarter) Digital document management and filing according to standardized, predefined criteria Responsibility for customer satisfaction in general (SLI) Skills, qualifications and interests you need to succeed in this role: Very good ability to express yourself in German (C1) and Dutch (B2) At least 3 years of professional experience in customer service Completed commercial or technical education Enjoy dealing with people and have a feeling for their needs Structured work style as well as ambition and optimism Strong cooperation and communication skills, negotiation skills High degree of resilience and sense of responsibility Enjoy continuous training (SAP, IT, product knowledge) Good MS Office skills and ideally experience with CRM systems Knowledge of SAP, CRM, PLM and lead generation in the B2B area would be an advantage What’s in it for you? 26K - 31K yearly gross base salary  Lunch Ticket COBEE ADESLAS – Additional health insurance Office located in Sant Cugat del Valles (25 Minutes by train from Plaza Catalunya) Hybrid work model What should you expect from living in Barcelona? The unique experience of an international and diverse culture  A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle This project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities

Are you extremely attentive to details, a good observer and is social media more than only your passion? Do you want to make a unique and open minding experience in Lisbon? Then this might be the job for you! A booming social media network hugely relies on responsible and keen content moderators to secure the optimal user experience and safety, and this is where you come in! We are looking for a motivated, reliable, and communicative candidate to participate in moderating content for a social media platform in a fast-paced and dynamic environment. Your responsibilities and impact as Content Moderator will be: Reviewing and scanning content on the app Checking if it is appropriate and coincides with the platform guidelines Evaluating reported content Safeguarding the user experience Skills, qualifications and interests you need to succeed in this role: C1/native German speaker + an advanced level of English Well-developed critical thinking skills Affinity for social media A reliable and proactive approach to entrusted tasks Any previous experience in customer service or content moderation would be desirable, although not required Committed to providing high-quality, accurate information Availability to work on the weekends What’s in it for you? A full-time contract for 6 months of 40hrs/week 24/7 Monday to Sunday rotative shifts Fixed shifts in the morning (07:00 – 16:00), afternoon (14:00 – 23:00) and night (22:30 – 07:30) on a rotative schedule A package in line with the market: 950 € gross/month (14 times a year) + 450 € gross/ month (12 times a year) + 7.63 €/day meal allowance + 1000 € welcome bonus + Private Health Insurance If you live outside Portugal: reimbursement (up to 700€) of initial flight ticket after 90 days within the company + hotel room for 28 days  If you live inside of Portugal: reimbursement of travel costs (up to 150€) after 90 days within the company  Fully paid training, professional development and career evolution Work in an international environment in a multinational company in Lisbon An interesting work environment in a modern hub with an international team Your Future Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees. In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

Do you like to work in a city known for its café culture and have a passion for customer service or content moderation? Are you ready to work within social media? Then continue reading! Your responsibilities and impact as a Customer Service Specialist: Providing the best possible answers and solutions to questions and concerns from customers of the Dutch market over the phone, via email or social media Supplying customers with the necessary information and solving any issues Following up of issues if needed Content Moderator: Validating all written content for a social media platform, confirming its accuracy and quality Having the opportunity to share your ideas, in order to improve the quality of our work Being part of a team that makes the world’s information more accessible and useful Becoming an expert in the advertisement content and giving the best advice to confirm its accuracy and quality Skills, qualifications and interests you need to succeed in this role: A native level of German and at least a C1 level of English Passion for customer service, content moderation, or technical support  Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skilful at communicating with people Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit or a nationality that allows you to work in an EU-country What is in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week), shifts 24/7 Monday to Sunday Salary conditions: 1458 € gross/month + performance bonus 120 € from 4th full month+ 200€ language bonus + 150€ permanent signing bonus + 3000€ signing bonus) + 7€ meal voucher per day Help with acquiring the NIF and SSN A relocation package of 400 euros per month for the first 4 months Paid professional training Fun and engaging company-wide initiatives Excellent work culture What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.

You are passionate about the Gaming Industry and also assisting customers? On top you would like to live in one of the most vibrant cities in Europe? Then this might be the perfect match for you! Your responsibilities and impact working as a Technical Support Agent will be: Address escalated customer inquiries, complaints, and technical issues related to products and services. Conduct thorough investigations into escalated cases, analyze data, and identify root causes for appropriate solutions. Communicate with customers via phone, email, or chat to understand concerns and deliver timely resolutions. Make informed decisions based on company policies, product knowledge, and customer needs.   Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday-Friday 9:00-18:00  Salary conditions: 850€ gross per month + 50€ tech bonus + 200€ language bonus + 120€ performance bonus Loyalty bonus of 300 euros every three months Health insurance after 6 months  Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months Up to 360.00 euros for accommodation per month for 12 months (Reimbursed during 12 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!

As a Technical Support Agent, you'll play a vital role in addressing escalated customer inquiries, complaints, and issues associated with products and services for a well-known entertainment brand. Your main responsibilities will include investigating complex cases, providing timely resolutions, and ensuring customer satisfaction while adhering to company policies and standards. Your responsibilities as a Technical Support Agent will include: Addressing escalated customer inquiries, complaints, and technical issues related to products and services. Conducting thorough investigations into escalated cases, analyzing data, and identifying root causes for appropriate solutions. Communicating with customers via phone, email, or chat to understand concerns and deliver timely resolutions. Making informed decisions based on company policies, product knowledge, and customer needs. Skills, qualifications, and interests needed for success in this role: Native-level proficiency in German and a minimum C1 level of English. A valid Portuguese work permit (required). Living in or willingness to relocate to Lisbon for an international career and life experience. Motivation and commitment to perform assigned tasks effectively. Excitement about intercultural communication and embracing the expatriate lifestyle. What's in it for you? Type of contract: Unfixed term contract, with a 30-day probation period. Full-time working hours: Monday to Friday, 9:00-18:00. Salary conditions: 850€ gross per month, along with a 50€ tech bonus, a 200€ language bonus, and a 120€ performance bonus. Additionally, a loyalty bonus of 300€ will be provided every three months. Health insurance coverage after six months. Paid professional training and employee discounts. Fun and engaging company-wide initiatives with an excellent work culture. For international candidates: Up to 200€ for the cost of a travel ticket (Reimbursed after 3 months upon evidence of travel ticket) Up to 360€ for accommodation. per month for 12 months (Reimbursed during 12 months) Accommodation Support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry, with 170,000 employees worldwide, working behind the best experiences for over 750 of the world's leading and digital-first brands. The innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What to expect from living in Lisbon: A colorful city view and a rich cultural history. Pros of living in a European capital on a budget. Delicious Portuguese cuisine and a famous cafe culture. Friendly people, good vibes, and a happy-go-lucky urban life. Warm climate all year and a sunny beach life next to the Atlantic. A large English-speaking local community and international environment. If this project isn't the best fit for you, feel free to explore our other opportunities for German speakers in Spain or Portugal or send us your CV to be considered for other projects or future opportunities!

Lisbon calling! Customer Care for Drones and Tech Supply, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance related to drone products.You want to learn more about this? Then keep on reading!Your responsibilities and impact working as a Social Media Content Moderator will be: Providing accurate and detailed information about the company's products, features, and specifications. Managing and responding to customer requests through phone and email. Assisting customers with product setup, troubleshooting, and usage guidance. Processing customer orders, returns, and exchanges. Ensuringing excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 8:00-20:00  Salary conditions: 1,450 € gross/month + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full month Health insurance after 6 months  Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months Up to 400.00 euros for accommodation per month for 4 months (Reimbursed during 4 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!

Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies. Classifying the typology of content (videos, images, text, and audio) based on established processes and policies. Responding to customer inquiries related to Trust & Safety actions, including abuse reports and enforcement appeals. Ensuring user and brand safety through effective content moderation practices. Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum B2 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week) Monday- Sunday 9:00-21:00  Salary conditions: 1.408 € gross/month + 300 € loyalty bonus every 3 months + 3.000 € signings bonus + performance bonus 120 € from 4th full month + 7€ meal voucher/ day Health insurance after 6 months  Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months Up to 400.00 euros for accommodation per month for 4 months (Reimbursed during 4 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!

Are you ready to start your career in Lisbon, Portugal? Then we have an exciting opportunity as a Content Moderator. Classify content and have a significant impact on maintaining user safety and brand integrity while working for one of the biggest Social Media Platforms worldwide. Your responsibilities and impact working as a Content Moderation for Social Media Platform will be: Ensuring legal compliance and safety of content uploaded to the  platform Responsiblity for the development, improvement, and maintenance of standards for the security of online communities Improving the content management strategy for short video platforms Responsiblity for coordinating with supervising departments for timely management of content that violates the policies Skills, qualifications and interests you need to succeed in this role: A native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Keeping up-to-date with social media trends and practices Resilience to sensitive content, demonstrating emotional maturity and professional detachment Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract: Unfixed term contract, 30 days probation period Working hours: full time (40h/week)  Monday –Friday 09:00 – 18:00 Salary conditions: 1.408 € gross/month + 300 € loyalty bonus every 3 months + 3.000 € signings bonus + performance bonus 120 € from 4th full month + 7€/ day meal voucher Health insurance after 6 months  Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates: Reimbursement of your initial flight expenses after 3 months Up to 400.00 euros for accommodation per month for 4 months (Reimbursed during 4 months)  Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company: Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter. What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!

Are you passionate about travel and tourism? Are you based in Turkey and eager to share your love for this country with visitors? We're seeking motivated and dynamic individuals like you to kick-start a rewarding career in the tourism industry, specifically in Dalaman. Your responsibilities and impact as a Airport Representative: Be the welcoming face that greets guests at the airport Provide personalized on-site advice and assistance to guests Guide and advise guests based on their individual needs Coordinate and organize individual travel plans Assist guests with booking adjustments, cancellations, or new reservations Ensure top-notch customer satisfaction throughout their journey Skills, qualifications, and interests you need to succeed in this role: The company prioritizes soft skills and offers comprehensive training regardless of prior professional experience Proficiency in German (C1) and strong English skills (B2+) Eagerness to travel, experience diverse cultures, and collaborate with international colleagues Openness to living in one of Turkey's renowned holiday spots Passion for the tourism industry and dedication to delivering exceptional customer experiences Excellent communication, listening, and problem-solving abilities Willingness to relocate to Turkey Possession of a Turkish passport OR Turkish work permit and Mavi Card What benefits are in it for you? Seasonal contract (March-November), renewable for the next season Full-time position (45h/week) with rotating shifts Competitive salary: 29,608 Turkish lira per month 2 extra days off per month Paid accommodation and relocation assistance within Turkey Work in an international, diverse team environment Your Future Workplace: Join one of the world's leading travel agencies, operating globally and offering a comprehensive range of tourism services. The company is committed to supporting your professional growth by providing training on job demands, platforms, channels, and our extensive portfolio of services and products. Start your journey and thrive in a dynamic and rewarding work environment. Is this project not the best fit for you? Feel free to check our other opportunities for entry-level German speakers or send us your CV to be considered for other projects or future opportunities.

Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have a passion for the world of administration? Become our client's new back-office specialist in Barcelona! Your responsibilities and impact as an Administration Support for Financial Insurance will be: Interacting as a problem-solver and supporting customer-facing colleagues by handling complex issues relating to contracts etc.  Ensuring a swift and fast resolution for problems Liaising with partners and providing direction for issue resolution in order to achieve customer satisfaction Being in contact with customers directly and understanding their needs  Skills, qualifications, and interests you need to succeed in this role: A native level of German and a good level of English OR Spanish Having previous experience/background in administrative/ back-office work Working coordinated, organized, and autonomously Being energetic, innovative, and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Barcelona for an international career and life experience Having a valid Spanish work permit (required). What’s in it for you? Contract: permanent contract with2 months of probation Working hours: 40/weeks, Mon-Fri 9 AM - 6 PM  Salary: 22.000 gross/year Hybrid working system 28 days/year holiday Stable and international work environment  Fast-growing company. What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan, and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather, and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.

Are you passionate about creating unforgettable holiday memories? Do you live in Turkey and love showcasing the beauty of the country to visitors? If so, we have the perfect opportunity for you to blend work with enjoyment. Join our client as a Hotel or Airport Representative and be a vital part of the tourism industry during the Summer of 2024. Your Responsibilities as Hotel or Airport Representative Choose your preference: work as a Hotel or Airport Representative Engage face to face with customers onsite Assist in travel planning, answer queries, and provide directions Aid clients in deciding on excursions or rental cars (Hotel Representative) Welcome guests at the airport for a seamless arrival (Airport Representative) Ensure customer satisfaction Skills, Qualifications, and Interests needed for this role: Bring essential soft skills for client-facing roles; no prior experience required, as comprehensive training will be provided Other requirements include: Level C1 German and B2 English Minimum age of 18 Comfortable communicating in an intercultural environment Solution-oriented mindset Strong problem-solving abilities through active listening and communication Passion for the tourism industry Ideally, possess a driver's license Required papers to work in Turkey (Tax Number and Social Security Number) What benefits are in it for you? Seasonal contract from March to November, with the possibility of renewal Full-time position (40h/week) on a rotating schedule Basic salary starts from 25,108 Turkish lira net/month Opportunity to earn commission (average of 11,500/month) as a Hotel Representative Relocation assistance within Turkey 5 ½ working days a week 1 ½ days off per week, with 2 extra days off per month No night shifts, occasional weekend, and late shifts possible Accommodation provided by the employer Opportunity to work in Turkey's most famous and beautiful hotspots Your Future Workplace: Join one of the world's most renowned tourism companies, offering a diverse range of services across many countries. Experience a multicultural, positive, and uplifting work environment. The company will support and train you, ensuring you acquire all the necessary skills for success and daily enjoyment in your work.

Are you currently looking to work in Barcelona and to have the opportunity to grow and help clients in the IT field? Do you want to work next to the beach and enjoy the Spanish culture on your free time? Then apply for this position as it is made for you!  Your responsibilities and impact as IT Servicedesk Agent will be*: Provide 1st level IT support to the client employees via phone, mail and chat or via self-service portal  Provide support to client’s employees in the operation of user systems and peripheral devices  Perform root cause analysis and troubleshooting via phone and/or remote access and monitor IT requests and issues in the client’s ITSM system including their categorization and prioritization of IT issues and requests Be accessible and provide a first resolution rate by using internal knowledge databases  Cooperate with client’s 2nd level service organizations and external service providers Skills, experiences, and interests you need to succeed in this role: A native level of German and an advanced level of English Having good knowledge/interest in Telemarketing/Sales Having good knowledge/interest in IT Preferably having previous experience in Outbound Sales and Business Development (not a must) Good self-organization and time-management skills Being a team player with high social competence Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle  Living in or willing to relocate to Barcelona for an international career and life experience Having a valid Spanish work permit (required) What’s in it for you? Full time 39 hours/week permanent contract: Monday to Friday from 06:00 to 14:00 or 11:00 to 19:00 Initial training (first 4 weeks): Monday to Friday from 09:00 to 18:00 Salary 22.000 euros gross/year + up to 2.400 euros gross/year in bonus Central location in Barcelona  Bring-a-friend (referral) bonus opportunities  Career development programs, specialized courses, and language classes Your Future Company: 2 French entrepreneurs created a startup in 2000, and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world, and they are looking for new members to join them in their journey in their Valencia hub. Is this project not the best fit for you? Still, send me your CV to be considered for other projects or future opportunities.

Join the team in Lisbon and become a vital part of a global music streaming platform as a Customer Support Representative. We are seeking a fluent German speaker with a passion for music and a commitment to delivering exceptional customer service. Your responsibilities and impact as a Customer Support for Music Streaming Platform  will be: In this role, you will be the point of contact with customers in advising, selling, troubleshooting, and even setting up their new products Identify, reply and solve customer’s requests via phone, email, and chat Providing professional customer service solutions over the phone, live chat, and emails Troubleshooting any malfunctions in the digital services Correcting data such as GPS location, driver data, scheduled maintenance, fuel consumption, etc. Guaranteeing clients satisfaction and a high level of quality  Ensuring and participating in the success of the department Skills, qualifications, and interests you need to succeed in this role: For this role, the company is looking for professional and friendly individuals with empathy and the ability to multitask. You are a native German speaker with excellent English You have an affinity or interest in the automotive industry You have a strong customer focus and are always ready to help You are highly reliable, adaptable, and a fast learner, and you have strong problem-solving skills You are able to work in fast-paced environments and have a professional attitude You are a real team player and enjoy working in multicultural environments What’s in it for you? A full-time job, 40 hours a week a) Including free accommodation (shared flat, all bills included): 950-1030€ gross/month b) Excluding accommodation: 1300-1400€ gross/month (*) Compensation during training period if successful (5-20 days): 90% of normal wages. Relocation Package for International Candidates: Reimbursement of your initial flight expenses after contract signing Airport pick-up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening bank account, etc. upon your arrival. Schedule: available to work in rotative shifts from Monday to Sunday A Quality Certified Management Company Other benefits: vouchers, discounts, free Greek classes, events, outings, and parties all year round Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you! Is this project not the best fit for you? Feel free to check our other opportunities for entry-level German speakers or send us your CV to be considered for other projects or future opportunities.

You are dreaming about an experience abroad but difficult to know how: backpacking is an option but financially a bit tricky? Barcelona is known for it's international experience local vibe and our client is providing you this.  Your responsibilities and impact as a Customer Service Representative will be: Supporting clients’ activities by being the very first point of contact for their customers: Answering incoming queries from customers  Identifying issues and provide solutions Ensuring high level of customer satisfaction Being a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetings  Skills, qualifications and interests you need to succeed in this role: A native level of German and an advanced level of English Having knowledge about IT platforms, equipment and applications such as Windows/MS Office Being an attentive listener, comfortable and skillful at communicating with people Being a team player with high social competence Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Spain for an international career and life experience What’s in it for you? Full-time permanent contract   39h/week, Monday to Sunday on rotative shifts (09:00 to 20:00) competitive salary and bonus fully work from home from all Spain (excluding isalnds) Opportunity to join an international company An open-minded and employee-oriented working environment Career development opportunities Your Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Barcelona hub. Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

Explore an exciting career in the renewable energy sector! As a customer service representative, you'll empower clients with sustainable solutions, whether advising on purchases or suggesting eco-friendly alternatives. Join a passionate team dedicated to creating a greener future. Take the first step towards this rewarding opportunity by reading the vacancy now! Your responsibilities and impact as Customer Service Representative will be: Primary focus is on reconciliations, supporting daily operations, customer inquiries, and maintaining customer files Supporting candidates mainly through the phone, but also via email Advise clients on their purchases Resolves issues requiring in-depth investigation and/or research Continually seeks opportunities to increase speed, efficiency, and accuracy Skills, qualifications and interests you need to succeed in this role: A native level of German and an excellent level of English Being able to deliver deep analysis of customer data Working independently and under minimal supervision Previous experience in Customer Service is preferred Having analytical and problem-solving skills Being an attentive listener, comfortable and skillful at communicating with people Living in or willing to relocate to Lisbon for an international career and life experience What's in it for you? Yearly salary of 15.700€ (x14 per year) + up to 150 € bonus/month 7€ meal voucher per work-day Full-time job (40h/week), Monday-Sunday from 9 am – 6 pm, working on-site 12 months contract from the start Yearly two-way flight ticket back to your home country (within the EU) For international candidates, there might be a possibility for a relocation package Training is paid 100% Private health insurance from the beginning A stable job and opportunities to grow within the company A family-style working environment, while benefiting from an international and multicultural company Opportunity to work for Top companies in the market Your Future Company: This fast-growing multinational company has more than 50.000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch they achieved a worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Lisbon. Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.

Are you a proactive and detail-oriented professional who thrives in a fast-paced environment? Are you passionate about delivering exceptional customer service while simultaneously ensuring the smooth operation of administrative tasks? If so, we have the perfect opportunity for you! Your responsibilities and impact as Customer Advisor and Administration: Supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc. ensuring a fast and quick resolution for problems working together with partners and providing direction for issue resolution in order to achieve customer satisfaction being in direct contact with customers to understand and act on behalf of their needs Skills, qualifications and interests you need to succeed in this role: A native level of German A good level of English good to have previous experience/background in administrative or back-office work Working coordinated, organized and autonomously Being energetic, innovative and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Barcelona for an international career and life experience Having a valid Spanish work permit (required). What’s in it for you? Contract: 3 months + 3 months + permanent contract Working hours: 40/weeks, Mon-Fri 9AM – 6 PM  hybrid model  Salary: 23.000 gross/year 24 days/year holiday working in a stable and international work environment working in a fast growing company Your future company The company is one of the European leaders in the personal insurance brokerage business with over 26 years of experience in loan protection insurance and personal pensions. The company was founded in France and nowadays has several offices within Europe. In Barcelona they have around 85 people What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.