Customer Account Coordinator (English Speaker)

Location Barcelona
Discipline: Administration & Back Office, Business Analyst
Language English
Job type: Entry-Level
Contact name: Anne-Sophie Kluwer

Contact email:
Job ref: 2761
Published: about 1 month ago

Want to be in charge of your future and your next career move?
We have an exciting opportunity for you to be a part of the growth in one of the leading SSC companies in Europe.
If you are fluent in English, with a BA or MA degree, analytical mindset and excellent communication skills, this might be the job for you!

Your responsibilities and impact as a Customer Account Coordinator will be: Supporting and nourishing the daily partnership with the key clients – reporting to the European Customer Engagement Director

  • Coordinating timely job briefs between clients and consultants at global level
  • Ensuring pro-active follow-up on open vacancies
  • Analyzing, preparing, and delivering data of large global key clients (SLAs, quality & quantity analysis…)
  • Ensuring regular update and flow of information (Large clients' projects, successes, challenges, improvements ideas etc.)
  • Playing an active role in creating strategical insights on how to develop our portfolio of accounts
  • Taking over and driving various internal projects and tasks

Skills, qualifications and interests you need to succeed in this role:

  • Bachelor's Degree in Business Administration or equivalent
  • Speaking a proficient level of English
  • Speaking another European language is highly valued
  • Experience in related field
  • Excellent communication skills
  • Organizational and detail oriented
  • Analytical mindset
  • Being creative, adaptable, and proactive
  • Good level of Microsoft Office tool

What’s in it for you?

  • Experience in a very multinational environment (+40 nationalities in the SSC)
  • Competitive compensation and benefits package in Barcelona, various well-being activity options
  • Meal voucher
  • Health insurance
  • 2 days of home office per week
  • Possibilities of growth in a global scaled recognized company

Your Future Company

An international SSC widely acknowledged as an excellent service provider for companies all over Europe is looking for experts in finance, administration, marketing, IT, HR and recruitment to join their hub in Barcelona. They offer a dynamic and multicultural environment with a team including talents from more than 30 different nationalities working on high-quality standards.

Is this project not the best fit for you? Still, send me your CV to be considered for other projects or future opportunities.