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Customer Advisor for American Technology Company (German Speaker)

Job description

You are interested in performing excellent Customer Service for one of the largest technology company worldwide? On top you want to explore Greece and join the explorers of this world to learn and grow in an international booming company in Greece? Then keep on reading! 

Your responsibilities and impact as a Customer Advisor for an American Technology Company will be:

  • Responding to inbound customer requests and documenting relevant case information.
  • Assisting users with product issues, complaints, refunds, warranty etc. through phone and email
  • Webshop and retailers support
  • Troubleshooting
  • Ability to work in fast-paced environment 

Skills, qualifications and interests you need to succeed in this role:

  • A native-level proficiency in German and a minimum B2 level of English
  • Good adaptation skills & flexibility
  • Willingness to learn new tools and programs
  • Ensuring high customer satisfaction and a quality-focused service
  • Excellent listening skills and proficient communication abilities
  • Excitement about intercultural communication and the expatriate lifestyle

What’s in it for you?

  • A full-time job, 40 hours a week
  • Schedule: Monday - Sunday fixed shift between 10.00-21:00
  • Competitive salary with 2 extra salaries per year + performance-related bonus
  • A complete relocation package including:
    • Flight ticket to Athens
    • Taxi to the accommodation
    • Hotel accommodation for 4 weeks
  • Assistance in finding a flat 
  • Private health insurance after 4 months
  • A Quality Certified Management Company
  • A Multicultural environment: 8.000+ passionate people from +90 countries working together
  • Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round

Your Future Company:

Located in Chania, you will find a company that takes care of you with your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Living in Athens: What to Expect

??Birthplace of Western civilization, rich in history, philosophy, and arts
?? Aegean weather providing year-round Vitamin D
? Hospitality, warm greetings, and friendliness
? Stunning nature with vibrant shades of greens and blues
? Delicious Greek cuisine, lively tavern nights, and joyful Zorba dance!

Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities