Product Advisor for American Technology Company (German Speaker)

Location Athens
Discipline: Customer Service
Language German
Job type: Entry-Level
Contact name: Miriam Kaminski

Contact email:
Job ref: 3824
Published: 2 months ago
What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow together within an international booming company?
You are interested in performing excellent Customer Service for one of the largest technology company worldwide? Then keep on reading! 

Your responsibilities and impact as a Product Advisor for American Technology Company will be:

  • Give guidance about products via phone
  • Handle calls and emails about product problems, complaints, refunds, warranty registrations etc.
  • Webshop and retailers support
  • Troubleshooting
  • Ability to work in fast-paced environment 

Skills, qualifications and interests you need to succeed in this role:

  • A native level of German and a good level of English
  • Good adaptation skills & flexibility
  • Willingness to learn new tools and programs
  • Ensuring high customer satisfaction and a quality-focused service
  • Strong verbal and written communication skills utilizing active listening
  • Excitement about intercultural communication and the expatriate lifestyle

What’s in it for you?

  • A full-time job, 40 hours a week
  • Schedule: Monday - Sunday fixed shift between 10.00-21:00
  • Competitive salary with 2 extra salaries per year + performance-related bonus
  • A complete relocation package including:
    • Flight ticket to Athens
    • Taxi to the accommodation
    • Hotel accommodation for 4 weeks
  • Assistance in finding a flat 
  • Private health insurance after 4 months
  • A Quality Certified Management Company
  • A Multicultural environment: 8.000+ passionate people from +90 countries working together
  • Other benefits: vouchers, discounts, free Greek classes, events, outings and parties all year round
Your Future Company:
Located in Chania, you will find a company that takes care of you with your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Feel free to check our other opportunities from our website or send us your CV to be considered for other projects or future opportunities