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Customer Service Advisor in Barcelona (Norwegian Speaker)

Job description

Do you like to help and assist customers? Are you tech-savvy? Embracing a sales-driven mindset, in this position you excel in delivering top-tier customer service and solutions with a focus on driving sales.

Become this organization's new Customer Service Advisor in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches!

Your responsibilities and impact:

  • Engage in outbound/inbound calls, emails, and online chats.
  • Assist customers with product inquiries, delivery status, and invoice concerns.
  • Maintain strong customer relationships.
  • Drive sales through a sales-oriented approach.

Skills, qualifications and interest you need to succeed in this role:

  • Norwegian native, English fluent
  • Team player with excellent listening skills
  • Being a strong, positive communicator
  • Proficient in using computer systems and comfortable with different software applications.
  • Stress-resistant and remain calm and effective under pressure, ensuring a great customer experience
  • Sales-oriented mindset 
  • No previous experience needed
  • Having a valid Spanish work permit or a citizenship that allows you to work in an EU country

What's in it for you?

  • Type of contract: Indefinite
  • Working hours Monday to Friday from 08:00-16:30 (09:00-17:30
    during the training period)
  • Salary: 1600€ + performance bonus of potentially 200€ per month
  • Training provided
  • Equipment provided
  • Hybrid opportunity in the future
  • Spanish lessons
  • Constant training
  • International environment
  • Support from the company regarding NIE and SSN

Your Future Company:

This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona

What should you expect from living in Barcelona?

  • The unique experience of an international and diverse culture
  • A beautiful beach city surrounded by both coastal towns and mountains
  • Delightful gastronomic experiences of Spanish, Catalan and World cuisines
  • Quite a dynamic and active urban life where it is difficult to get bored
  • Sunny days, Mediterranean weather and a relaxed lifestyle
  • An attractive startup and innovation hub with exciting opportunities
Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow

Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.