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Customer Service Representative (Norwegian speaker)

Job description

Are you interested in the bank industry? Do you want to work with helping people daily while working in an upbeat and motivating environment? 

If your dream is living in an interesting country while getting international career experience, then this job in Malaga might be for you!

Your responsibilities and impact as a Customer Representative will be: 

  • Responsible for receiving and making calls/emails with a committed and devoted approach.

  • Communicate and provide an efficient, polite, friendly and honest response to the queries and requests from customers

  • Maintain high quality service while adjusting and personalizing the support to every customer's needs.

  • Write and design detailing reports

Skills, qualifications and interests you need to succeed in this role: 

  • A native level of Norwegian and at least B2 level of English.

  • Strong written and communicative skills: having good telephone communication skills and excellent listening skills and the ability to develop reports

  • Being energetic, innovative and working proactively at a fast pace

  • Can responsibly and independently carry out customer service specialist duties
  • Have good knowledge and experience of Microsoft and Internet

  • Having a valid work permit in Spain or an EU passport (required)

  • Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment is a plus but not necessary
     

What’s in it for you?:

  • Schedule: A full time position with 40h/week in rotational shifts (Mon-Thu 08-16, Fri 9-16).
  • Hybrid job with a central office location in Malaga
  • Pleasant and inspiring working atmosphere in an international environment
  • The unique experience of an international and diverse culture

  • Quite a dynamic and active urban life where it is difficult to get bored

  • Sunny days, Mediterranean weather, and a relaxed lifestyle

 

Your future company:

2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than

75.000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Malaga hub.

 

What should you expect from living in Málaga?

- A friendly small city lifestyle with a charming city center.

- Colorful Andalusian culture, fair and fiestas.

- Sunny weather all year long and blue flagged beaches.

- A variety of delicious tapas and Mediterranean cuisine.

- Lots of chances to learn or improve your Spanish.


Feel free to check our other job opportunities or send us your CV to be considered for other projects or future opportunities!