Whether you are looking for personal development, learning and career opportunities, cultural discovery or just a lifetime experience, you will find it there!
Your responsibilities and impact as a Customer Service Representative will be:
- Assist B2C customers with incoming problems
- Ensuring high quality customer service
- Providing necessary information
- Being proactive
- Capturing data in the CRM system
- Improving customer satisfaction
- Solving problems accurately and efficiently
- Daily support of customers in the B2B market and identification of sales opportunities
- Build a trusting relationship with key marketing industry decision makers and online advertising strategy consultants
- Understand your customers' business goals to achieve the most effective online advertising
- Sales increase through up-selling
- Achieve high customer satisfaction with a focus on quality and results
- A fluent command of the German language and a B2/C1 level of the English language
- For sales: experience in sales
- For customer service: experience in a call center
- Articulate and communicative
- Be a real team player and committed to your work
- Enthusiastic about intercultural communication and the expat lifestyle
- Living in or willing to move to Greece for an international career and life experience
- A full-time job, 40 hours a week
- permanent contract after probation time
- visa sponsorship possible
- Working from home in Greece is also possible for Customer Support
- Competitive salary + benefits
- health insurance
- paid training
- Multicultural environment
- A company that offers you not just a job, but a full experience abroad!
- Training before the project starts
