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Customer Support for Streaming Platform (Dutch Speaker)

Job description

+++ Please only apply if you are already based in Barcelona and/or hold the required paperwork for Spain +++

Your responsibilities and impact as Customer Support for Streaming Platform will be:

  • Assisting customers via phone, email & chat
  • Providing product information to the customer (e.g. subscription, payment and technical requirements)
  • Collecting and maintaining customer data

Skills, qualifications and interests you need to succeed in this role:

  • You have a near-native level of Dutch and a high level of English
  • You have good customer support skills
  • You have an interest in the sports field
  • You are punctual and reliable

What is in it for you?

  • A full-time job with 39h per week (Monday - Sunday, with two days off)
  • Competitive Salary
  • A modern and conveniently located office near Glories, with an international team
  • Great growing opportunities
  • Generous signing bonuses throughout the first year of employment
What should you expect from living in Barcelona?
  • The unique experience of an international and diverse culture
  • A beautiful beach city surrounded by both coastal towns and mountains
  • Delightful gastronomic experiences of Spanish, Catalan and World cuisines
  • Quite a dynamic and active urban life where it is difficult to get bored
  • Sunny days, Mediterranean weather and a relaxed lifestyle
  • An attractive startup and innovation hub with exciting opportunities

Your Future Company:

Our client is a fast-growing, multinational BPO company in Barcelona that is dedicated to combining people and technology in order to offer the utmost Customer Service experience. We are looking for Dutch speakers to join the Customer Service dream team in the Discovery+ project, a streaming platform dedicated to sports and entertainment.

Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.