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Danish Speaking Customer Support Specialist in Athens

Job description

Do you enjoy helping people and finding solutions to their questions? A leading international company is looking for motivated Danish-speaking Customer Support Specialists to join its team in Greece.

 

In this role, you will support customers by assisting them with general inquiries, account-related questions, service requests, and order-related issues. You will play an important role in ensuring customers receive clear, efficient, and friendly support throughout their experience.

 

Join a dynamic international environment where customer satisfaction is a priority and where your contribution helps deliver a smooth and positive customer journey.

 

What you will be doing

  • Managing incoming customer interactions via phone, chat, and email

  • Assisting customers with general inquiries, account-related questions, and service requests

  • Providing information about products, services, policies, and procedures

  • Handling customer concerns in a professional, solution-oriented, and empathetic manner

  • Ensuring timely follow-up and clear communication to resolve customer issues

  • Maintaining a high level of customer satisfaction through efficient support

 

Job requirements

  • Fluency in Danish and English, both written and spoken

  • Strong communication skills and a customer-oriented mindset

  • Good problem-solving abilities and attention to detail

  • Ability to remain calm and professional when handling challenging situations

  • Previous experience in customer support, customer service, or a contact center environment is considered an advantage

  • Basic computer skills and the ability to learn new systems quickly

 

What is offered

  • Competitive monthly salary plus two additional salaries per year

  • Relocation package including flights and accommodation

  • Referral program with attractive bonuses for recommending friends

  • Private health care benefits and access to various discounts

  • Comprehensive paid training delivered by certified instructors

  • Engaging company events, community initiatives, and social responsibility projects

  • Free online Greek language courses

  • Modern offices with comfortable break areas and a positive working atmosphere

  • Employment with a Great Place to Work–Certified company that values diversity and inclusion

This role offers a great opportunity to develop valuable customer service skills, gain international work experience, and grow professionally in a supportive and inclusive workplace.