Your responsibilities and impact as a Digital Marketing Customer Advisor will be:
- Provide support to customers via chat, email and phone
- Provide pre and post-sales support for all self-service products
- Provide product and tool support to improve clients’ experience
- Respect established procedures and quality of service agreements, achieving and excelling individual and team targets
- You have a native level of Dutch or Flemish and fluent level of English (at least B2-C1)
- Previous experience in customer service and social media marketing
- You have very good communication skills
- Provide pre and post-sales support for all products
- You are motivated, reliable and committed in your work
- You have a drive for excellence and professionalism
- Type of contract: a long-term fixed term contract, renewable every year
- Working hours: full time (40h/week) on rotating shifts (depending on the project)
- Including free accommodation (shared flat, all bills included): 1010€ gross/month
- Excluding accommodation: 1300€ gross/month
- Reimbursement of your initial flight expenses after 9 months
- Airport pick-up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help in paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
- Real career opportunities in different career paths
What should you expect from living in Lisbon?
- A colourful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous cafe culture
- Friendly people, good vibes and a happy-go-lucky urban life
- Warm climate all year and a sunny beach life next to the Atlantic
- A large English-speaking local community and international environment
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!
Is this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
