A booming social media network hugely relies on responsible and keen content moderators to secure the optimal user experience and safety, and this is where you come in! We are looking for motivated, reliable, and communicative candidates to participate in moderating content for a social media platform in a fast-paced and dynamic environment.

Your responsibilities and impact as Content Moderator will be:

• Reviewing and scanning video content on the platform
• Checking if it is appropriate and coincides with the platform’s community guidelines
• Evaluating reported content
• Safeguarding the user experience by ensuring compliance with standards

 

Skills, qualifications and interests you need to succeed in this role:

• C2/native level in Italian 
• Advanced level of English (B2/C1) for reporting and internal communication
• Strong attention to detail and accuracy in execution
• Well-developed critical thinking and decision-making skills
• Patience and focus to perform repetitive tasks with consistency
• Emotional resilience and balance when exposed to sensitive or disturbing content
• Confident and independent approach to responsibilities
• Availability to work in a rotating schedule, including weekends

What’s in it for you?

• A full-time contract for 6 months (40hrs/week)
• 24/7 Monday to Sunday rotative shifts:
• 07:00 – 16:00
• 14:00 – 23:00
• 22:30 – 07:30
• Fully paid training, professional development, and career growth opportunities
• Private Health Insurance
• Relocation support for candidates moving from outside of Porto/Portugal
• Work in a modern hub with an international team and dynamic atmosphere

Important Note
This role involves reviewing sensitive and potentially disturbing content. Applicants should be aware of the nature of the job and confident in their ability to manage such exposure with resilience and balance.
 
Your Future Company
Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and more than 50,000 employees.
In their international hub in Porto, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.