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Network Analyst (English Speaker)

Job description

Our client is currently in search of a Network Analyst in the vibrant city of Barcelona. 
You would be part of the the Global Network Team, this role is responsible for providing support for global network and telephony
services and deploying network/telephony solutions, while adhering to global processes and work practices.
Join an expanding international team that boasts a strong global presence across Europe.

Your responsibilities and impact working as a Network Analyst will be:

  • Achieve operational excellence

  • Maintain global network platform at optimal network performance in partnership with our service providers

  • Timely followup and closure of tickets & assigned operations tasks

  • Work in close collaboration within the global netops team and cross functional teams for timely fulfillment of request and resolution of incidents/problems

  • Deliver network infrastructure changes for office projects on-time with up-to-date documentation, inventory and all other related services including monitoring

  • Follow the documented standard processes & work practices

  • Deliver network solutions on-time with full documentations and smooth transition to BAU Ops support

  • As member of assigned network functional virtual teams, strive to be an SME in that technology, maintain the functional services/products at optimal health, maintain knowledge base with up-to-data documented processes & known issues/fixes

Skills, qualifications, and interests you need to succeed in this role:

  • 2+ years experience as Network Analyst/Specalist

  • Experience in routing & switching

  • Experience in support of SD-WAN

  • Experience in support of internet security

  • Hands on experience on admin/support of network infrastructure services in the region or globally and providing governance over service providers

  • Troubleshooting incidents and fulfilling standard requests

  • Implementing pre-approved standard changes

  • Sending communications to stakeholders during major incidents using our standard communications template

  • Procurement of hardware and services

What’s in it for you?

  • Salary aligned with your experience and the market

  • Health and life insurance (after 6 months)

  • Meal vouchers

  • Hybrid model (3 days per week on-site)

  • Office in Barcelona

  • International work environment

  • Career growth opportunities 

  • Starting date: ASAP

Your Future Company:

An international SSC widley acknowledged as an excellent service provider for companies all over Europe is looking for experts in finance, adminstration, marketing, IT, HR and recruitment to join their hub in Barcelona. They offer dynamic and multicultural environment with a team including talents from more than 30 different nationalities working on high-quality standards.